France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
They have treated me very well, I had several doubts and they contacted me twice until everything was clear. The product is of quality. I have already recommended them. My experience was very good.
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Brice A.
Rating: 5 out of 5
following a purchase from 09/03/2015
The online order went very well and the delivery was also carried out by the carrier. The trampoline was well packaged. No problem regarding the use of the trampoline, it is quite large and sturdy.
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Krystelle J.
Rating: 5 out of 5
following a purchase from 07/03/2015
good advice and good listening to my needs. The delivery went well.
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Severine D.
Rating: 5 out of 5
following a purchase from 21/03/2015
The packages arrived in good condition and within the announced delivery time. The trampoline is of good quality and our children are delighted. Only small downside, the assembly time, we doubled the time indicated in the instructions!
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Vincent G.
Rating: 3 out of 5
following a purchase from 20/02/2015
Very good quality material, assembly instructions not clear at all, internet promotion that convinced us to buy, we clicked on it and in the end we couldn't benefit from the promotion because we had to enter a code in addition to the click... At the limit of commercial *** to my taste!!!
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Response from France Trampoline
Hello, we thank you for the positive feedback on your JUMP'UP 430 trampoline. Regarding the promotion in effect this May 2015, we offer the trampofoot accessory free with the code TRAMPOFOOT5. This type of internet offer (which can be found on many sites) must be applied in the designated box in the cart as indicated during the promotion. Indeed, without this, the item is not added to your order and our preparation service, which automatically receives orders, does not prepare this accessory if you have not validated the code. In such cases, we always offer the trampofoot for free (45€) but since there is a second shipment to be made by a national carrier, the shipping costs are at your expense (12€). We remain at your disposal. The France Trampoline team.
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Alexis P.
Rating: 5 out of 5
following a purchase from 25/02/2015
Good serious performance
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Nadine C.
Rating: 5 out of 5
following a purchase from 25/03/2015
PERFECT
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Joëlle C.
Rating: 5 out of 5
following a purchase from 31/03/2015
Perfect! Fast delivery as planned. The Jump'Up 360 Trampoline Pack + Net + Ladder is of very good quality. Serious site to recommend.
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Laurence D.
Rating: 5 out of 5
following a purchase from 03/03/2015
fast shipping. Careful package, solid material, clear assembly instructions.
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Sandrine J.
Rating: 5 out of 5
following a purchase from 31/03/2015
Quality in accordance with the description. Deadline respected. Perfect.
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Corbes C.
Rating: 5 out of 5
following a purchase from 13/04/2015
Very good quality trampoline. Solid support, elastic mat, very suitable quantity of springs, thick protective cushion around the springs, good finishes. Easy assembly. Too bad the protective cover is not part of the lot. If I have the opportunity to present your product I will not hesitate to direct a potential customer to you.
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Elodie L.
Rating: 5 out of 5
following a purchase from 09/02/2015
Quality trampoline, my 4 and 7 year old children are having a blast.
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Nathalie K.
Rating: 5 out of 5
following a purchase from 23/03/2015
Good relationship with the transport provider. Very good (however, when sending the text for the appointment for delivery, it might be good to indicate that the order is for the trampoline because given all the frauds currently.... during the first text I thought it was ***.... because they only put 1 delivery number from their side which does not correspond to the one placed with you for the order and moreover the initials that the person puts I did not know that it was the carrier.). Otherwise very good service.
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Sylvie B.
Rating: 5 out of 5
following a purchase from 16/03/2015
my order was taken into account immediately and processed very quickly, product of very good quality
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Hubert M.
Rating: 5 out of 5
following a purchase from 16/03/2015
Very good product. Easy assembly. Clear and precise information on the site.
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Gregory D.
Rating: 5 out of 5
following a purchase from 02/03/2015
Service carried out with great professionalism.
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Frederique D.
Rating: 5 out of 5
following a purchase from 23/03/2015
The trampoline mat is of good quality.
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Kevin M.
Rating: 5 out of 5
following a purchase from 02/03/2015
Nothing to complain about, neither about the merchandise nor about the delivery, we are happy with our purchase of the skirt for the trampoline as we were with the trampoline last year.
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Ludivine H.
Rating: 5 out of 5
following a purchase from 02/02/2015
Well-presented product. Easy order on the site. Delivery on time. Very responsive after-sales service. Quality material.
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Laurent B.
Rating: 5 out of 5
following a purchase from 23/03/2015
very serious site, good quality of material and impeccable after-sales service. frankly thank you.
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Pierre-Yves A.
Rating: 5 out of 5
following a purchase from 15/03/2015
perfect!
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Liliane M.
Rating: 5 out of 5
following a purchase from 08/03/2015
Very good.
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Céline D.
Rating: 5 out of 5
following a purchase from 12/04/2015
very good product used by the whole family! the children enjoy it every day! order arrived on time and very friendly and efficient phone reception.
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Paola P.
Rating: 5 out of 5
following a purchase from 05/04/2015
warm welcome on the phone. Quick contact with an advisor, express delivery
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Cédric H.
Rating: 5 out of 5
following a purchase from 29/03/2015
Very good. Serious and reliable.
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Lydie D.
Rating: 5 out of 5
following a purchase from 14/02/2015
Fast service and very quick shipping
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Christian E.
Rating: 5 out of 5
following a purchase from 14/03/2015
Trampoline delivered very quickly. The trampoline purchased (a booster) is of excellent quality with impeccable quality to date. Our 3 daughters are having a great time. Thank you
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Caroline L.
Rating: 5 out of 5
following a purchase from 14/02/2015
The trampoline is quite easy to assemble. It seems to be of very good quality compared to those of our neighbors. Excellent bounce on the jumping mat. Velcro very practical inside for the children to easily close the opening.
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Jubard S.
Rating: 3 out of 5
following a purchase from 27/03/2015
the products are good but the shipping costs are very very expensive
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Response from France Trampoline
Hello, We have noted that you are satisfied with the caps for poles delivered recently and we thank you for your trust. Regarding the shipping costs, they were 14.40€ including VAT for a shipment from Bordeaux to your home within 2 days by carrier. We could ship by La Poste but the price would not be much more competitive either and the delivery time would not be as fast either. We remain at your disposal. The France Trampoline team.
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Magalie A.
Rating: 5 out of 5
following a purchase from 27/02/2015
Nothing to say about the entire service, order, delivery (3/4 days and call from the delivery person as requested), assembly (nothing complicated) and the product itself is great. Our little gymnast finally has a trampoline 𝑴𝑴.00 m allowing her to chain several movements in a row!
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Géraldine M.
Rating: 5 out of 5
following a purchase from 20/03/2015
Perfect customer service!
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Veronika C.
Rating: 5 out of 5
following a purchase from 27/02/2015
I am very happy, good quality, easy to build and fast delivery!
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Emilie S.
Rating: 5 out of 5
following a purchase from 19/02/2015
Perfect service, everything is okay.
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Solveiga C.
Rating: 5 out of 5
following a purchase from 26/02/2015
Excellent level of advice and involvement! A big thank you for your professionalism!!
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Alcina B.
Rating: 5 out of 5
following a purchase from 26/03/2015
Nothing to say. Perfect.
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Sebastien C.
Rating: 5 out of 5
following a purchase from 19/02/2015
Perfect, everything was respected from the product description to the delivery time
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Aida V.
Rating: 5 out of 5
following a purchase from 05/02/2015
I am satisfied with the delivery, but with the product more or less; the safety gate broke the first day we tied it, not all of them, but several. Otherwise, everything was excellent.
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Catherine C.
Rating: 5 out of 5
following a purchase from 05/02/2015
perfect article fast delivery site to recommend
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Philippe D.
Rating: 5 out of 5
following a purchase from 25/02/2015
Fast shipping. Good communication.
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Vincent L.
Rating: 5 out of 5
following a purchase from 25/03/2015
Very good contact, very responsive.
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