Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3 and 5 stars

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Geneviève K.
Rating: 5 out of 5
following a purchase from 20/12/2014
I had made a mistake in my order regarding the model of the protective cover, and I really appreciated that they called me to ask if the ordered cover was meant for the trampoline in the same order, which was the case. The assembly instructions are very clear, everything goes as indicated.
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Amandine C.
Rating: 5 out of 5
following a purchase from 30/01/2015
Product conforms to our expectations, the children are delighted, thank you to the sales team.
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Christian G.
Rating: 5 out of 5
following a purchase from 01/01/2015
perfect !!!!
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Odile D.
Rating: 5 out of 5
following a purchase from 14/01/2015
super very fast
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Nathalie B.
Rating: 5 out of 5
following a purchase from 10/12/2014
The site is very clear and well explained.
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Dominique D.
Rating: 5 out of 5
following a purchase from 06/01/2015
excellent contact, express delivery. I haven't assembled the material yet, but I am confident.
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Laurent P.
Rating: 5 out of 5
following a purchase from 18/11/2014
Hello, regarding the service, easy order, fast delivery. Appointment with the delivery person respected. Condition of the package OK. Regarding the trampoline, very good quality material with easy assembly. Nothing to complain about, well done and thank you ***
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Marie-josé C.
Rating: 5 out of 5
following a purchase from 13/01/2015
Fast shipping and very good quality product.
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Michael B.
Rating: 5 out of 5
following a purchase from 03/12/2014
very good;very fast
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Axóuxere S.c. A.
Rating: 5 out of 5
following a purchase from 14/01/2015
Quality and price, phenomenal sales service
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Christine G.
Rating: 5 out of 5
following a purchase from 25/11/2014
Good product, good information, quick responses from sellers, fast and careful delivery.
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Vincent P.
Rating: 5 out of 5
following a purchase from 29/12/2014
Nothing to report. Impeccable material. Robust quality, well finished, even in the entry-level ranges. Customer service always available for spare parts individually. The site even sends weather alerts for extreme events where it is advisable to protect the trampoline.
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Sabine M.
Rating: 5 out of 5
following a purchase from 01/12/2014
Still as practical Very well-made site Reliable supplier Excellent for tracking items
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Michel K.
Rating: 5 out of 5
following a purchase from 01/01/2015
Perfect
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Jose Antonio L.
Rating: 5 out of 5
following a purchase from 10/12/2014
Unbeatable attention from Leyre.
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Jean Luc F.
Rating: 5 out of 5
following a purchase from 14/01/2015
impeccable information and fast delivery
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Nathalie M.
Rating: 5 out of 5
following a purchase from 26/11/2014
I am delighted with the contacts I had by phone: - delivery times respected - assembly assistance & good responsiveness by phone and email. A minor defect that appeared during assembly was resolved promptly with a shipment of additional parts. High-quality product and customer service as well. Well done
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Corinne L.
Rating: 5 out of 5
following a purchase from 19/11/2014
I was called back by France Trampoline 3 months after my request as planned just for the supply of a spare part for 20 euros. Well done. Fast delivery. Very satisfied.
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Response from France Trampoline
Indeed, we try to respond quickly to your requests but sometimes it takes a little longer than expected but we do not forget you as you may have noticed. The France Trampoline team
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Patrice T.
Rating: 5 out of 5
following a purchase from 09/12/2014
perfect contact and service. nothing to say. delivery on time.
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Emilie F.
Rating: 5 out of 5
following a purchase from 24/11/2014
The trampoline is perfect for our little gymnast kids. They are having a blast. The trampoline is of very good quality and the instructions guided us perfectly in the assembly.
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Melanie T.
Rating: 5 out of 5
following a purchase from 24/11/2014
Excellent
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Juan Emilio A.
Rating: 5 out of 5
following a purchase from 08/12/2014
I am absolutely satisfied with all the attention received and the service delivered once the product was shipped. I am also extremely impressed with the speed at which the product was already at my home. (Considering that this shipment was to Chile.)
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Martin J.
Rating: 5 out of 5
following a purchase from 08/12/2014
Material of very good quality, fast delivery
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Isabelle G.
Rating: 5 out of 5
following a purchase from 21/12/2014
Excellent
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Frederic E.
Rating: 5 out of 5
following a purchase from 29/11/2014
*****
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Christian G.
Rating: 5 out of 5
following a purchase from 19/12/2014
a welcome, a follow-up, a quick sending and reception and a quality product! these are my criteria for appreciating and judging a sales professional. All these elements, I found them through the service of FRANCE TRAMPOLINE it is a company that I already recommend to my circle I encourage you to explore the FRANCE TRAMPOLINE site to discover the product that will best suit your search sportingly
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Fabrice G.
Rating: 5 out of 5
following a purchase from 27/11/2014
We ordered our trampoline last summer and we are still very satisfied. We didn't pull all our hair out during assembly because we must admit that we are not DIY experts 😊 Recently we ordered a protective cover with a phone courtesy from the company that met our expectations. The products are of quality, the information is provided with precision and above all...with a smile....at least we feel it
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Sonia S.
Rating: 5 out of 5
following a purchase from 25/11/2014
Everything was perfect, advice, order, and reception in 2 days.
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Christiane D.
Rating: 5 out of 5
following a purchase from 09/12/2014
spare parts available, fast delivery, interesting prices
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Gilles L.
Rating: 5 out of 5
following a purchase from 28/10/2014
Very professional, I would recommend to my acquaintances without hesitation
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Geneviève B.
Rating: 5 out of 5
following a purchase from 22/12/2014
satisfied
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Jean-michel P.
Rating: 5 out of 5
following a purchase from 06/12/2014
Very serious and excellent management of stock unavailability: information, gift to wait, ...
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Philippe L.
Rating: 5 out of 5
following a purchase from 02/01/2015
Information on the site of an article being restocked: delivery in two on the scheduled dates. Very good!
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Jacques C.
Rating: 5 out of 5
following a purchase from 13/11/2014
Excellent product quality. Seller reliability also. Nothing to complain about.
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Olivier C.
Rating: 5 out of 5
following a purchase from 06/11/2014
I bought a trampoline from France Trampoline in 2008: Waouuh 390 trampoline pack + ladder + protection net + anchoring kit. The price of the whole made me think for a few weeks.... I ended up calling France Trampoline to ensure the seriousness of the company. Very professional contact, with good advice and at the end of the conversation, the person offered me the protective cover advising me to install it in winter to preserve the trampoline. Purchase confirmation by phone and not even a week later we received the trampoline. First impression: good quality. Assembly: I don't remember.... That at least means I don't have a bad memory of it. Protective cover: very good quality, however very tight in size and difficult to install (as it was a gift, I managed). Last year the cover started to tear, it was its 6th and last winter. I called France Trampoline for the purchase of a new cover and especially to know if I should not take the larger size to make it less difficult to install. Response: do not take the larger size to limit wind catch. I trust and buy. Relatively fast delivery and quality still top. Dimensions: just what is needed. Thank you for the advice. Note: the new protective covers are easier to install with their hook attachment system. Here my trampoline is entering its 7th year and it is in perfect condition. You have to see it to believe it. For information: every winter I remove the protective net, the protective foams from the posts and install the protective cover (it is really essential if you do not want to dismantle the trampoline every winter). In the end, I really do not regret this purchase. You have to spend a certain amount at first, but for a product that after 7 years has not changed, you do not regret the investment. When I see the state of the neighbors' trampolines that have not survived a single summer, I am even more satisfied.... and my three children are too. Keep it up France Trampoline. Thank you.
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Response from France Trampoline
Hello, Thank you for your very positive feedback on our Waouuh trampoline. As you can see now, it is indeed necessary to invest at the beginning but you do not regret it as your message confirms. We are delighted to see that the new protective cover suits you even better than the previous one. We remain at your disposal. The France Trampoline team.
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Laurent T.
Rating: 5 out of 5
following a purchase from 18/12/2014
Excellent provider Reliable material and very good quality Only the trampoline roof was really complicated to assemble
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Marc J.
Rating: 5 out of 5
following a purchase from 22/10/2014
Hello, I bought two trampolines for delivery to two different addresses. I am therefore surprised that I was not offered the referral offer. I would have been interested in a voucher for the second order. Regards.
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Claude B.
Rating: 5 out of 5
following a purchase from 29/10/2014
Very good phone contact with France Trampoline. However, I will have to wait until I have installed the trampoline at the end of March-beginning of April to know if everything is OK with the delivery. I hope I won't be disappointed.
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Jerome B.
Rating: 5 out of 5
following a purchase from 12/11/2014
Material of very high quality, delivery times respected, competitive prices.
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Hubert V.
Rating: 5 out of 5
following a purchase from 23/12/2014
quick response by email, fast delivery, item as described, very good
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