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C
Rating: 5 out of 5
serious service from order to delivery. Quality product.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
fast efficient
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P
Rating: 5 out of 5
Quality product. Good advice and friendliness on the phone, quick and efficient customer service. Fast delivery and friendly carrier (that's rare). Overall, the site and products are to be recommended. Just make a little effort on the assembly instructions which are very brief.
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J
Rating: 5 out of 5
Good commercial contact, fast delivery within the expected time. I chose France Trampoline because there is a guarantee of having all the spare parts just in case. It's a shame that for small technical questions, we have to wait for the technician to get back to us.
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V
Rating: 5 out of 5
Excellent material. Excellent phone contact before ordering. However, the information about the delivery was vague and then incorrect. Nevertheless, the initial deadlines were ultimately respected.
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A
Rating: 5 out of 5
super pink trampoline that adds pep to my yard, sturdy, delighted with my purchase! my daughter was over the moon!
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L
Rating: 5 out of 5
Fast delivery, products well packaged and of very good quality so far.
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C
Rating: 5 out of 5
Very responsive
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G
Rating: 5 out of 5
fast-efficient-respect of deadlines-good follow-up regarding transport-clarity
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G
Rating: 5 out of 5
Very good customer service that provides advice tailored to the customer's needs without pushing for a sale. Quality product. No problem at the time of delivery.
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Y
Rating: 5 out of 5
very good
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J
Rating: 5 out of 5
very professional
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N
Rating: 5 out of 5
Very good description of the products on the site. Fast shipping. Note, the carrier was supposed to call me 30 minutes before delivery but did not do so. Fortunately, I was home when he arrived. Boxes damaged but not the contents. Long assembly but easy with two people. Everyone loves it.
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T
Rating: 5 out of 5
Package delivered without any problem. Complete kit. Quality material. Note: be careful with the assembly documents. Some pages in Italian appear in the middle of the French ones.
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S
Rating: 5 out of 5
excellent quality service nothing to complain about
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F
Rating: 5 out of 5
impressed by the quality of the trampoline. One of the users is autistic and plays safely. Maybe a bit of grease would have been necessary before assembly to ensure future disassembly.
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I
Rating: 5 out of 5
Very satisfied with the ordered products (good quality, quick assembly), the delivery times were respected and the packaging of the parcel was not damaged unlike what other users had mentioned.
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M
Rating: 5 out of 5
Trampoline of very good quality, meets expectations. Assembly instructions precise and very clear. Delivery within the deadlines specified at the time of the order.
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C
Rating: 5 out of 5
Product easy to assemble, aesthetic and looks really robust. We'll see in use.
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L
Rating: 5 out of 5
very fast service
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L
Rating: 5 out of 5
Ordered on Thursday, delivery the following Wednesday. Everything is okay regarding the order. The material seems sturdy and well finished.
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C
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Delivery time respected. Quality trampoline. Perfect!
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S
Rating: 5 out of 5
Quick delivery. Careful packaging. Easy assembly for 2 people and well explained. Quality trampoline. Thank you
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F
Rating: 5 out of 5
I was pleasantly surprised because there was nothing to say about the delivery, it took us 2 hours to assemble the trampoline with 2 people with no bad surprises which is quite rare, the quality is really great (to see over time) no unpleasant surprises except maybe the fact that I ordered the fixing kit at the same time which is still not available which worries me a bit because we are in a rather windy region and I put stakes in the meantime, that's all.
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E
Rating: 5 out of 5
Very good site, very good product, quick and precise information by phone. Bag of small parts a bit fragile and bolts spilled in the box: was one missing or did we not find it... anyway, a detail.
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J
Rating: 5 out of 5
Very good service. Quick reception of my order. Very good telephone reception. Quality of the product very good.
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L
Rating: 5 out of 5
Super product - respect for deliveries - super
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P
Rating: 5 out of 5
Excellent product, easy to assemble for parents and very appreciated by children.
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F
Rating: 5 out of 5
It has all the accessories for my jumper, so I keep it in perfect condition.
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J
Rating: 5 out of 5
Everything was excellent, from the online order, through the advisor's call, the quick delivery, and the easy installation.
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M
Rating: 5 out of 5
pleasant and efficient telephone reception, timely delivery, easy assembly
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R
Rating: 5 out of 5
we are fully satisfied with our choice (hop 360) and the quality and aesthetics of the product. it meets all points of view. I recommend France Trampoline which has by far the best quality/price ratio. The delivery times are respected and moreover, it is relatively quick. Additionally, the delivery person is courteous and friendly.
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B
Rating: 5 out of 5
The delivery time was respected. The delivery services were excellent The material was in good condition and met my expectations, The quality of the materials seems very good I am very satisfied with my purchase
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S
Rating: 5 out of 5
Deadlines respected, good quality/price ratio
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M
Rating: 5 out of 5
good service, the delivery and the deadlines are as we discussed. good product delivered
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V
Rating: 5 out of 5
very good material, sturdy, beautiful, great quality... with straps to secure it to the ground in case of wind.
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L
Rating: 5 out of 5
good description. Fast and careful shipping. Assembly instructions in several languages, appreciated. Good quality of the material.
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S
Rating: 5 out of 5
quick shipment arrived before my little girl's birthday because we were able to set it up before the big day just a small complaint you should include a protective cover in the pack for an additional price. This is a grandpa who says a big thank you to the whole team at Francetrampoline because it really is beautiful material and I made 2 happy (little children) thank you again
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C
Rating: 5 out of 5
Very good service. Quick response and after-sales service without any problems: return of the material without any questions or request for delay. Mailing when there is a storm or weather problem is very appreciated. In short, you feel supported and followed, it's rare!!!
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