Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 3 and 5 stars

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Hubert V.

Published on 25/04/2014 à 12h38 following a purchase from 17/01/2014

quick response by email, order registered and delivered quickly, quality product, thank you

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Jean-Paul S.

Published on 25/04/2014 à 09h49 following a purchase from 07/03/2014

Excellent product and very efficient service.

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Sandra P.

Published on 25/04/2014 à 08h54 following a purchase from 24/01/2014

Precise phone advice and good reception. Fast delivery. Well packaged. Product seems very robust and assembly is not too complicated. I am waiting for a second package for a tarp that is out of stock.

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Corinne S.

Published on 24/04/2014 à 20h44 following a purchase from 27/02/2014

Delivery service: OK Customer Service: Responsive, courteous, and fast. Assembling the trampoline: admittedly a bit long but quite simple in the end, you need two or three people. The trampoline seems to be of good quality and solid, we'll see over time. Very satisfied with my purchase, I would recommend this product.

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Antoine M.

Published on 24/04/2014 à 20h18 following a purchase from 20/03/2014

Nothing to report, everything is perfect

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Didier D.

Published on 24/04/2014 à 19h11 following a purchase from 20/02/2014

Very good material (solid) shipped quickly as it was in stock in the 4m30 version

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Stephanne G.

Published on 24/04/2014 à 18h19 following a purchase from 13/02/2014

Very good after-sales service, very responsive, good quality products, very friendly order service.

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Bernard D.

Published on 24/04/2014 à 17h26 following a purchase from 20/02/2014

Perfect and fast order and delivery. Oval model purchased. Very easy to assemble. Brings joy to both kids and adults.

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Frederic F.

Published on 24/04/2014 à 16h58 following a purchase from 13/02/2014

Very good site. Numerous explanations for choosing a trampoline. Reasonable delivery time with good tracking. Equipment of very good quality. In case of issues, the person who answers the phone is responsive to our needs and tries to find a solution quickly.

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Christelle D.

Published on 24/04/2014 à 16h47 following a purchase from 06/02/2014

Very good. Fast delivery and within the announced deadlines.

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Isabelle C.

Published on 24/04/2014 à 14h41 following a purchase from 06/02/2014

I had to use the warranty: very good responsiveness from France Trampoline. I am completely satisfied with how my case was handled.

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Catherine T.

Published on 24/04/2014 à 11h24 following a purchase from 23/01/2014

Speed of reaction following a delivery problem, friendliness and availability, quality material

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Franck R.

Published on 23/04/2014 à 21h33 following a purchase from 12/02/2014

easy to reach a contact person. Excellent customer relationship. I recommend.

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Laurent L.

Published on 23/04/2014 à 18h55 following a purchase from 12/02/2014

Problem with the frame of the protective net. Quick solution and handling by customer service at no additional cost.

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Audrey B.

Published on 23/04/2014 à 18h24 following a purchase from 22/01/2014

Very good material, fast delivery. I recommend "France trampoline".

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Anne H.

Published on 23/04/2014 à 17h19 following a purchase from 19/03/2014

Very good.

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Roger J.

Published on 23/04/2014 à 17h13 following a purchase from 05/03/2014

satisfied with the order placed

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Jean D.

Published on 23/04/2014 à 16h22 following a purchase from 19/03/2014

Product of very good quality and ultra-fast delivery. Perfect!

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Mme L.

Published on 23/04/2014 à 16h18 following a purchase from 08/01/2014

Everything was perfect from the order where I always had someone who could inform me to the timely delivery and the assembly which was easy. I am completely satisfied with this purchase even if the price is a bit higher than on other sites, the quality of this trampoline is truly remarkable and my daughter has a lot of fun with it, now let's see how long it lasts.

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Marie Noelle R.

Published on 23/04/2014 à 15h56 following a purchase from 08/01/2014

delivery speed ordered Monday afternoon received Wednesday afternoon, only flaw noted on the trampoline two screws that did not have threads otherwise nothing to report

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Sylvie S.

Published on 23/04/2014 à 14h33 following a purchase from 05/03/2014

Very good, very good product, very good follow-up

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Gilles B.

Published on 23/04/2014 à 14h16 following a purchase from 05/02/2014

excellent contact by phone regarding options and product information. I had to call customer service for a defective part after unpacking, responsive service and attentive.

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Benoît J.

Published on 23/04/2014 à 12h33 following a purchase from 05/02/2014

very good and fast

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Jacques V.

Published on 23/04/2014 à 08h21 following a purchase from 12/03/2014

very good, fast and serious services

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Stephanie M.

Published on 22/04/2014 à 19h53 following a purchase from 11/03/2014

Ultra-fast delivery and quality products. Great satisfaction.

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Brigitte B.

Published on 22/04/2014 à 17h32 following a purchase from 21/01/2014

Very responsive, no problem.

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Stéphane C.

Published on 22/04/2014 à 16h52 following a purchase from 07/01/2014

Perfectly guided in the choice of the product. No need for additional information. Very satisfied with my order and the quick process. Serious in delivery. Very satisfied with the quality of the product.

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Christophe G.

Published on 22/04/2014 à 15h19 following a purchase from 11/03/2014

Great product, top quality, nothing to compare with the trampolines from large distribution.

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Jerome P.

Published on 22/04/2014 à 11h21 following a purchase from 14/01/2014

Very happy with the service and very happy with the phone information to refine my order. Thank you again.

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Bertrand S.

Published on 22/04/2014 à 10h52 following a purchase from 11/03/2014

Very very good.

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Yolande P.

Published on 21/04/2014 à 17h54 following a purchase from 06/01/2014

The search could be more intuitive. Nothing to say about the rest, payment, delivery, packaging, and product. Perfect!

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Eric D.

Published on 21/04/2014 à 15h26 following a purchase from 20/01/2014

Delivery within the deadlines, complete and quality material, easy to assemble (except the ladder).

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Response from France Trampoline Published on 22/01/2014

Hello, we are quite surprised by your comment about the ladder. The elements of it are relatively easy to assemble together and should be done with a bit of force only. If you encounter too much difficulty, do not hesitate to call us or send us photos directly. We will help you directly. The France Trampoline team.

Yoann T.

Published on 21/04/2014 à 14h39 following a purchase from 20/01/2014

Excellent service, fast delivery split into two because the second item had a different delivery time. Arrangement facilitated with the carrier to match our schedules and the time was respected in the fixed time slot. (between 9 AM and 10 AM, the delivery person was there at 9:30 AM)

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Bruno B.

Published on 21/04/2014 à 10h20 following a purchase from 17/02/2014

Speed of delivery, good quality. To be seen over time...

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Antoine P.

Published on 21/04/2014 à 08h59 following a purchase from 03/02/2014

Quick to process the order, well-packaged parcel. Reliable for the delivery service (5 days). Excellent product, we are very satisfied with the trampoline. Just the door closure is questionable, the velcro is hard to put back from the inside for children.

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Sophie P.

Published on 20/04/2014 à 19h17 following a purchase from 02/02/2014

I am very satisfied with this product and the delivery! I highly recommend it!!!

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Lydie L.

Published on 20/04/2014 à 17h11 following a purchase from 12/01/2014

good performance

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Valentine M.

Published on 19/04/2014 à 21h11 following a purchase from 08/02/2014

Professional, serious.

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Nathalie D.

Published on 18/04/2014 à 20h48 following a purchase from 03/01/2014

Happy with the product, thank you.

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Nolwenn D.

Published on 18/04/2014 à 08h26 following a purchase from 07/02/2014

Trampoline arrived on time. Easy to assemble (I, the mom, assembled it).

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