The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
The customer service is efficient: it matches an order for spare parts with a trampoline purchased several years ago and suggests modifications in case of order errors. Many customer services would not have questioned it and would have sent unusable items, proving professionalism.
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François G.
Rating: 5 out of 5
following a purchase from 26/04/2024
Very professional and attentive salesperson who gives you advice on the material. Thank you very much 👍
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Frederic B.
Rating: 5 out of 5
following a purchase from 01/05/2024
Hello, I am very satisfied with my ordered item, quick and careful shipping.
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Evelyne L.
Rating: 5 out of 5
following a purchase from 30/04/2024
Good
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Monika W.
Rating: 5 out of 5
following a purchase from 10/04/2024
Fast delivery, nothing broken, everything great!!!
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Jeremy D.
Rating: 5 out of 5
following a purchase from 25/04/2024
Fast delivery and product matching the description. The kids are having a blast on their zip line.
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Sebastien V.
Rating: 5 out of 5
following a purchase from 27/04/2024
Perfect
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Eberhard O.
Rating: 5 out of 5
following a purchase from 09/04/2024
Everything went perfectly. Timely and complete delivery, affordable price with good quality.
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Annick P.
Rating: 5 out of 5
following a purchase from 30/04/2024
Speed. Reliability.
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Marie Noëlle G.
Rating: 5 out of 5
following a purchase from 01/04/2024
Everything very easy. Special attention paid to the accuracy of the order.
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Michaël D.
Rating: 5 out of 5
following a purchase from 28/04/2024
Quality trampoline that matches the order.
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Anne Françoise D.
Rating: 5 out of 5
following a purchase from 26/04/2024
Quick and clear response on the phone, shipment dispatched quickly. No problem. The kids are delighted!
Simple and quick purchase. Fast and hassle-free delivery.
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Renan L.
Rating: 5 out of 5
following a purchase from 26/04/2024
Excellent simply, trampoline boost up in 460. The product is indeed expensive but the quality is there. The assembly is well explained and each part of the trampoline exudes quality! Once assembled, nothing moves or almost! (except when I jump on it with my 100 Kg ...) Our daughter is delighted and the trampoline exudes safety. I recommend 100% PS: for assembling the black parts, I highly recommend not doing it in full sun (or plan for gloves)
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Christine D.
Rating: 5 out of 5
following a purchase from 14/04/2024
Nothing to say. Everything went as planned.
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Eric B.
Rating: 5 out of 5
following a purchase from 20/04/2024
Perfect. Renewal of the protective cover that preserves the trampoline fabric.
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Alexandre W.
Rating: 5 out of 5
following a purchase from 26/04/2024
Perfect
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Jean Claude R.
Rating: 5 out of 5
following a purchase from 03/04/2024
Perfect in every way
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Leroy V.
Rating: 5 out of 5
following a purchase from 28/04/2024
Available, friendly, and competent contact person
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Francois M.
Rating: 5 out of 5
following a purchase from 03/04/2024
Perfect item, delivery within the announced timeframe
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Bertrand L.
Rating: 5 out of 5
following a purchase from 29/04/2024
Functional cushion
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Adélaïde L.
Rating: 5 out of 5
following a purchase from 29/04/2024
Super delivery on the scheduled date and with respect
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Kevin L.
Rating: 5 out of 5
following a purchase from 27/04/2024
We were looking for a zip line for one of our children's birthday. We were able to get information very quickly and realized that it would be complicated to install it at our place for now. We therefore opted for a climbing dome. The shipment was very fast, the order was very well packaged, we requested a rescheduling of the delivery with their carrier who was very responsive. We are delighted with our purchase. Next purchase the zip line 😊
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Patrice L.
Rating: 5 out of 5
following a purchase from 27/04/2024
Very good
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Fabien P.
Rating: 5 out of 5
following a purchase from 24/04/2024
It was just as easy to place the order as it was quick to receive it. The product is in line with what we expected, its assembly/installation was simple, the children are delighted. Perfect!
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Mickael D.
Rating: 5 out of 5
following a purchase from 28/04/2024
Fast delivery, the ordered item is of very good quality, I highly recommend you
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Pierre L.
Rating: 5 out of 5
following a purchase from 13/04/2024
Order well received.
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Jean-michel M.
Rating: 5 out of 5
following a purchase from 28/04/2024
Very good product
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Ana Maria V.
Rating: 5 out of 5
following a purchase from 15/04/2024
We bought the play dome, and we are very happy with the purchase. They are very detail-oriented, even including gloves for assembly, and instructions by email to resolve doubts. Thank you. The shipping was correct.
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Aurélie M.
Rating: 5 out of 5
following a purchase from 20/04/2024
Very good product.
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Chantal B.
Rating: 5 out of 5
following a purchase from 21/03/2024
Very satisfied.
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Marie-paule F.
Rating: 5 out of 5
following a purchase from 06/04/2024
The product is perfect but I need a manual for the fixings! I couldn't manage to fix it.
Hello, as mentioned on the phone, your site has major cybersecurity issues and poses risks to its customers. If I hadn't already been a customer with you, I wouldn't have placed an order. To be able to pay, I had to make a bank transfer because the payment section is not sufficiently secure.
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Response from France Trampoline
Hello Sir, Thank you for your attention to the security of our website. Please know that we are also very attentive to this issue. The security of our customers' data is our priority. Contrary to what you may have identified, the form for entering banking information is not on our website but is contained in an Iframe. This iframe is managed by our payment partner Lyra. Therefore, they collect the banking information. Here is the list of certifications of our banking partner: PCI DSS 3.2 approval, 3DS V2 certificate (EMVCo, Visa, Mastercard, CB, Amex, Diners), ACPR approval (Banque de France), Visa Merchant Agent certificate, GIE CB certificate, MasterCard SecureCode, Diners protectbuy 2 certificate, AMEX Safekey 2 certificate. If you would like to discuss the security of our website, we can connect you with our security team who will be happy to clarify any points that may lack clarity. Thank you, The France Trampoline team.
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Christiane L.
Rating: 5 out of 5
following a purchase from 07/04/2024
Perfect
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Caroline C.
Rating: 5 out of 5
following a purchase from 07/04/2024
Very professional follow-up, super good quality item
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