Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 062 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 3 and 5 stars

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Brigitte T.
Rating: 5 out of 5
following a purchase from 29/01/2012
Very serious.
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Christelle T.
Rating: 5 out of 5
following a purchase from 05/02/2012
Fast shipping in very good condition. Easy assembly and robust trampoline ideal for our children.
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Virginie B.
Rating: 5 out of 5
following a purchase from 04/12/2011
Excellent quality, it takes a bit of time to assemble... The service is perfect: order, tracking, delivery, nothing to complain about!
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Dominique L.
Rating: 5 out of 5
following a purchase from 05/02/2012
Everything was perfect: the order taking; the delivery, the respect of deadlines; the quality of the product. I was pleasantly surprised by the replacement of the 3.60 with a 4.30 (due to the stock shortage on the 3.60)! Thank you.
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Buisson B.
Rating: 5 out of 5
following a purchase from 27/01/2012
Hello, the ordering process, for me, there is nothing to say. For the delivery either because I was delivered two days earlier than expected!!!!!! I think that yes, now that I know France trampoline, I will use your service. Best regards, B.
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Catherine B.
Rating: 5 out of 5
following a purchase from 06/01/2012
Very good service, deadlines are respected and customer service is available.
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Ingrid B.
Rating: 5 out of 5
following a purchase from 21/12/2011
I have not yet received my order but customer service has called me several times to inform me of the status of my order and when I will receive it. I find this very professional! I am waiting to see the follow-up!
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Isabelle C.
Rating: 5 out of 5
following a purchase from 01/02/2012
Advice by phone was very clear. Delay between order and delivery of 3 days. Very friendly and helpful delivery person. Material conforms and very easy to assemble. In short, all good!!! If needed, I wouldn't hesitate to call this site again.
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Thierry F.
Rating: 5 out of 5
following a purchase from 22/01/2012
Hello, I just bought a Booster 390 trampoline: bought on Friday and delivered on Wednesday without any problems, good advice on the phone, as soon as assembled we realize the quality of the product, the children loved the soccer goals, thanks to France trampoline
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Vincent P.
Rating: 5 out of 5
following a purchase from 18/12/2011
Very good ordering process. Impeccable delivery by direct appointment at the initiative of the carrier. Postponed twice at my request without any problems.
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Arlette C.
Rating: 5 out of 5
following a purchase from 05/02/2012
quality material - very professional and fast.@++++
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Gregory D.
Rating: 5 out of 5
following a purchase from 17/12/2011
better tracking of deliveries
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Christophe F.
Rating: 5 out of 5
following a purchase from 26/11/2011
Delivery without problems Good quality product And especially very easy to assemble (2h) Highly recommend!!
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Jonathan C.
Rating: 5 out of 5
following a purchase from 03/02/2012
good value for money and fast delivery by appointment: perfect
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Isabelle E.
Rating: 5 out of 5
following a purchase from 09/12/2011
Small problem that was resolved regarding the carrier. Being a private individual, I do not have any future purchase plans (except for possible needs for spare parts to replace).
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Jean-christophe B.
Rating: 5 out of 5
following a purchase from 27/01/2012
I found what I was looking for in a few clicks, at a fair price and delivered within the announced deadlines.
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Bertrand D.
Rating: 5 out of 5
following a purchase from 04/01/2012
super welcome. nothing to say.
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Muriel A.
Rating: 5 out of 5
following a purchase from 04/01/2012
very very fast delivery (surprising) very good quality product, and very clear assembly instructions!! really nothing to say everything is perfect!! Very Professional!
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Chrystele R.
Rating: 5 out of 5
following a purchase from 04/01/2012
Very good product, well secured, fairly easy to assemble. Very good information for safety rules.
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Isabelle B.
Rating: 5 out of 5
following a purchase from 17/01/2012
Even though I have not yet received the trampoline for our holiday home, I am very happy with the personalized customer service received by phone. Bravo! It is very refreshing not to be an anonymous internet customer. The only thing I would suggest regarding your website would be to include more photos with small and large children on the trampolines with the diameters of the trampolines clearly written so that one can judge from a distance the size to choose; even if it is difficult, try to take photos in 'normal' gardens, i.e. not in parks in the countryside because once again, it is not easy to realize the size of the trampoline. Thank you.
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Franck P.
Rating: 5 out of 5
following a purchase from 23/01/2012
excellent
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Denis C.
Rating: 5 out of 5
following a purchase from 20/11/2011
Fast and compliant delivery
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Lenaick J.
Rating: 5 out of 5
following a purchase from 18/12/2011
very good advice by phone and commercial offer adapted to our needs. Oxygène trampoline installed, tested and approved!
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Sylvain L.
Rating: 5 out of 5
following a purchase from 18/12/2011
good quality product, fast service, fast delivery
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Raphael M.
Rating: 5 out of 5
following a purchase from 20/11/2011
very serious at all levels. very short deadlines. Good quality. Easy to assemble. The first jumps ........ Wow!
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Jerome D.
Rating: 5 out of 5
following a purchase from 19/11/2011
ras sinon to say exceptional site, welcome, sending, super thank you
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Indavong V.
Rating: 5 out of 5
following a purchase from 07/01/2012
Very complete site. Order processed very quickly. Material of very good quality. Only downside, the delivery person did not announce his passage.
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Sébastien O.
Rating: 5 out of 5
following a purchase from 14/01/2012
Fast delivery 5 days including weekend Easy to assemble trampoline quality materials My daughter loves it.
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Christelle P.
Rating: 5 out of 5
following a purchase from 19/11/2011
Hello, I was very satisfied with the phone reception, the professionalism of the team, and the quality of the product. We have great times on this trampoline which seems very sturdy, the dimensions allow 3 people (-100kgs in total of course!) to have fun safely. Thank you to the whole team!
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Marina S.
Rating: 5 out of 5
following a purchase from 09/12/2011
In the spare parts, especially for the tubes (net attachment), it would be better to offer the tube size rather than the diameter. I mistakenly ordered the wrong tubes but France Trampoline resent me the correct tubes for free. Great company, yes, I will continue to source spare parts or others from them...
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Valerie R.
Rating: 5 out of 5
following a purchase from 02/12/2011
It's very good
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Isabelle G.
Rating: 5 out of 5
following a purchase from 09/12/2011
Lightning reception, three days after my order. The packages were on a pallet and everything was in good condition. The + my order was made online and was available but in reality a month delay (too many orders during the weekend). The commercial service informed me of the delay and offered to deliver a larger one for the same price. I find this proposal very commercial. Otherwise, the trampoline is solid and the design seems serious. The children are delighted with the purchase. I sincerely thank quality companies and trust them. Keep it up. Best regards I. from Seine et Marne
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Annie C.
Rating: 5 out of 5
following a purchase from 25/11/2011
ultra fast and correct service
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Françoise O.
Rating: 5 out of 5
following a purchase from 20/01/2012
Thank you, it's perfect there is nothing to change. F.O
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Philippe G.
Rating: 5 out of 5
following a purchase from 23/12/2011
Very good product, good service
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Sophie G.
Rating: 5 out of 5
following a purchase from 09/12/2011
Very good transaction: advice, speed, seriousness. I haven't had the chance to test the trampoline yet, I'm waiting for the snow to melt!
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Jerome L.
Rating: 5 out of 5
following a purchase from 09/12/2011
not much to complain about, order received on time, help with assembly by phone, very satisfactory result for the children. unfortunately, we do not need other trampolines, so no further needs on this site
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Christophe B.
Rating: 5 out of 5
following a purchase from 06/01/2012
Excellent service. The model I wanted was out of stock, so I was able to get the next model for the same price.
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Sandrine L.
Rating: 5 out of 5
following a purchase from 09/12/2011
I have nothing to blame France trampoline for, the only complaint I could have had would have been for the carrier who forgot me for the re-delivery, but since the error is human, and ultimately the delivery took place, everything is perfect. It is certain that if I need I will return to this site.
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Monsieur R.
Rating: 5 out of 5
following a purchase from 30/12/2011
Order service n/a. Support also, but with just a small improvement (like a plan or Google Earth) provided to the customer who comes to pick up an item themselves at the Gradignan depot. There is nothing at the moment and it's not easy to find when you don't know. It's not a big deal to include on a site.
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