Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 062 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

Reviews 3 and 5 stars

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G
Goursaud C.
Rating: 5 out of 5
following a purchase from 21/10/2011
Everything went very well for us, good reception.
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Sophie R.
Rating: 5 out of 5
following a purchase from 07/10/2011
Fast shipping, very good quality, the children and the adults are delighted! Thank you
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Frederic L.
Rating: 5 out of 5
following a purchase from 07/10/2011
nothing to report, fast delivery and by appointment.
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Maud L.
Rating: 5 out of 5
following a purchase from 18/11/2011
Just after my order, I was told that the trampoline was actually out of stock (even though it was in stock when I placed my internet order). I was worried about not receiving it on time, but I finally received it 10 or 15 days later. PHEW
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Véronique L.
Rating: 5 out of 5
following a purchase from 21/10/2011
Material of good quality at first glance. No problem replacing two defective parts. Correct customer service therefore.
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Pierre M.
Rating: 5 out of 5
following a purchase from 28/10/2011
Very professional and serious
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Barbara M.
Rating: 5 out of 5
following a purchase from 28/10/2011
The service was excellent, I have no improvements to suggest.
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Damien D.
Rating: 5 out of 5
following a purchase from 18/11/2011
No comments to say what could be improved as everything was perfect. There was even a phone call to check if the order was really adequate. The advice. The delivery time... everything. It's nice to see that there are still people who work seriously!!! I would recommend without hesitation!
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Frédéric M.
Rating: 5 out of 5
following a purchase from 21/10/2011
It's hard to say what could be improved since I am very satisfied. Very fast delivery, trampoline easy to assemble (45 minutes for two) and seems to be of very good quality; to be confirmed with use over time. This trampoline has made two people happy, one of whom said it was the best gift she has ever received! The only small downside: the spring protection attachments. The knot of the elastic is not easy to insert into the black fabric loop. Moreover, the representation in the assembly booklet is not correct as it shows eyelets instead of fabric loops. In any case, I would recommend your company for purchasing a trampoline.
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Malika Patricia M.
Rating: 5 out of 5
following a purchase from 30/09/2011
Exemplary speed! Serious and efficient ... what more can I say! BRAVO!
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Patrick L.
Rating: 5 out of 5
following a purchase from 07/10/2011
It's far and I don't remember any problems or particular improvements. If needed, I will certainly use your services.
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Céline O.
Rating: 5 out of 5
following a purchase from 18/11/2011
nothing to complain about, fast service, efficient and quality product.
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Valerie L.
Rating: 5 out of 5
following a purchase from 07/10/2011
nothing to say, serious company and order tracking by the carrier!!!
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Marlene P.
Rating: 5 out of 5
following a purchase from 11/11/2011
completely satisfied with the site and especially with our purchase up to delivery
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Sophie S.
Rating: 5 out of 5
following a purchase from 14/10/2011
order a protective cover
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Lagny V.
Rating: 5 out of 5
following a purchase from 25/11/2011
The protective cover should be easier to put on because you have to remove the hooks from the protective net to attach it! This is dangerous because children do not think to reposition the protective net after removing the cover and before jumping on the trampoline! Otherwise, it's an excellent product that I recommend to my friends.
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Estienne T.
Rating: 5 out of 5
following a purchase from 11/11/2011
Very good material, the only downside is finding the assembly instructions hidden after 30 minutes, too bad it can't be downloaded from the site. The bottom of the feet (the part that touches the ground) could benefit from a small clip system on the vertical posts to secure the whole. The ground fixing kit is unusable in stony soils like here in Provence, I strapped pallets covered with rocks to secure the trampoline. The protective netting needs better consideration as it poses a problem at the ladder level (not enough slack in the straps near the ladder: the hook broke on the first jump). Nothing too serious, beautiful product. Best regards, T E
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Sophie B.
Rating: 5 out of 5
following a purchase from 11/11/2011
I am very satisfied with the customer service. I bought a trampoline two years ago and I find the parts I need on the site without any problem.
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Sophie D.
Rating: 5 out of 5
following a purchase from 04/11/2011
impeccable products, very fast delivery
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Mélanie D.
Rating: 5 out of 5
following a purchase from 18/11/2011
Clearer instructions. It lacks the precision that the ladder is not part of the delivery. Otherwise, it's perfect.
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Fabienne C.
Rating: 5 out of 5
following a purchase from 02/12/2011
Very good. Ordered immediately... trampoline received within 3/4 days following.
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Patricia D.
Rating: 5 out of 5
following a purchase from 04/11/2011
Delivery time: kept, so BRAVO. Customer service: Super because during assembly, a hook of the protective net broke, with a phone call, 2 days later I received replacement parts. I say again BRAVO. The assembly instructions are very understandable. The result is equal to the photos on your website. So in a few words, we are delighted.
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Frederic G.
Rating: 5 out of 5
following a purchase from 14/10/2011
The phone call was VERY appreciated
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Cecile B.
Rating: 5 out of 5
following a purchase from 09/12/2011
No problem, from A to Z. Satisfied in every way.
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Deborah K.
Rating: 5 out of 5
following a purchase from 11/11/2011
Nothing can be improved. Excellent service. Thank you
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Béatrice D.
Rating: 5 out of 5
following a purchase from 21/10/2011
Nothing to say: delivery times varied due to stock shortages but promise to be delivered before December 25th and promise kept. Phone call from the company France trampoline to ensure that it was indeed done. Material easy to assemble with the instructions provided, except that the times indicated on it are underestimated.
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Guillaume E.
Rating: 5 out of 5
following a purchase from 02/12/2011
clear site information on explicit products fast sales service fast and efficient after-sales service, pleasant telephone reception
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Eric B.
Rating: 5 out of 5
following a purchase from 30/09/2011
Perfect from start to finish
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Sophie G.
Rating: 5 out of 5
following a purchase from 11/11/2011
Nothing to say, super delivery in 48 hours
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Beatrice M.
Rating: 5 out of 5
following a purchase from 28/10/2011
very serious company, we are well informed about the progress of the order.
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Michelle F.
Rating: 5 out of 5
following a purchase from 04/11/2011
I was delighted with your services. First, I dealt with an advisor for my trampoline choice, then the order process was top-notch, with email messages for transport just before Christmas, in short, everything was perfect, I congratulate you and I will talk about you to those around me. Thank you.
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Francois B.
Rating: 5 out of 5
following a purchase from 30/09/2011
fast delivery, package corresponding to the order, clear assembly instructions
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Aude C.
Rating: 5 out of 5
following a purchase from 18/11/2011
Don't change anything: clear site, fast and especially the customer service contact number is very well indicated with a very friendly welcome, clear, precise, and fast even during the Christmas holiday period... Thank you
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Estelle B.
Rating: 5 out of 5
following a purchase from 30/09/2011
I am satisfied with the advice by phone and the quick and compliant shipment to the order.
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Isabelle A.
Rating: 5 out of 5
following a purchase from 04/11/2011
Nothing to report
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Charles-andré M.
Rating: 5 out of 5
following a purchase from 07/10/2011
Very good service, excellent responsiveness
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Nathalie C.
Rating: 5 out of 5
following a purchase from 04/11/2011
Very good
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Marc B.
Rating: 5 out of 5
following a purchase from 25/11/2011
no problem, it's perfect
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Christelle G.
Rating: 5 out of 5
following a purchase from 14/10/2011
stay as you are both in order and delivery, I have nothing to remark but positive
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Jeremie C.
Rating: 5 out of 5
following a purchase from 28/10/2011
Quality material, fast delivery time. No issues.
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