English 
Français 
Español 
Italiano 
Deutsch 
F
Rating: 5 out of 5
No problems between ordering and delivery, good quality material.
Translated reviews
Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Reviews 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
I was able to call customer service and modify my order before shipping. They were attentive and able to make these changes.
Translated reviews
S
Rating: 5 out of 5
Called for a warranty request due to a broken spring. Very pleasant to quickly have someone on the phone who speaks normally and is simple and efficient. That's why I order from you.
Translated reviews
S
Rating: 5 out of 5
Excellent products and after-sales service at France Trampoline. We are delighted with our trampoline purchased 7 years ago, which withstands wind, sun, and rain well. We also recently bought fixing brackets to replace the two we broke back then during installation. The after-sales service quickly provided us with the corresponding reference and delivery followed right after the order was placed. Nothing to complain about; it's perfect.
Translated reviews
E
Rating: 5 out of 5
Very good
Translated reviews
F
Rating: 5 out of 5
Everything is well explained on the site and the delivery is top-notch. The delivery person was on time and placed the pallet in the garage.
Translated reviews
A
Rating: 5 out of 5
Very good after-sales service, someone called me to tell me that I had ordered too many attachments and that he would refund the surplus, super nice!
Translated reviews
A
Rating: 5 out of 5
Very good product, looks solid and of good quality. The assembly was just laborious alone. It is better to have two people to assemble the 3m dome to avoid bar shearing during friction until they are assembled with the other elements. In some places, the plastic wrap around the metal bars got damaged. We'll see over time if this affects the strength of the bars. The hammock module is very popular with the children.
Translated reviews
I
Rating: 5 out of 5
Perfect
Translated reviews
É
Rating: 5 out of 5
Quality and speed Thank you very much!
Translated reviews
S
Rating: 5 out of 5
Very good. Fast, compliant and of quality. Efficient and quick customer service
Translated reviews
C
Rating: 5 out of 5
Excellent quality! Fast delivery!
Translated reviews
N
Rating: 5 out of 5
Order of spare parts via customer service. Very good telephone advice and prompt dispatch of products with impeccable delivery.
Translated reviews
C
Rating: 5 out of 5
Perfect
Translated reviews
T
Rating: 5 out of 5
Precise advice possibility to exchange with a contact person
Translated reviews
S
Rating: 5 out of 5
very satisfied with my purchase
Translated reviews
A
Rating: 5 out of 5
Perfect
Translated reviews
P
Rating: 5 out of 5
Delivered on time, broken ends were quickly resent. Not finished assembling yet, won't be used before the end of the year, the kids are not old enough yet.
Translated reviews
E
Rating: 5 out of 5
Perfect and quick.
Translated reviews
E
Rating: 5 out of 5
Perfect!
Translated reviews
B
Rating: 5 out of 5
Great 👍 my 7 and a half year old son loves his climbing dome, he spends a lot of time on it. However, the assembly was a bit laborious, we were two to set it up.
Translated reviews
D
Rating: 5 out of 5
Very satisfied, the site is clear and the products are of excellent quality. Our trampoline is 10 years old and hasn't budged!
Translated reviews
H
Rating: 5 out of 5
super service, competence, speed. order compliant. nothing to say, I recommend. Quality, correct price
Translated reviews
J
Rating: 5 out of 5
Very good provider. Delivery on time. Impeccable packaging.
Translated reviews
M
Rating: 5 out of 5
In line with my expectations
Translated reviews
S
Rating: 5 out of 5
Perfect both the product and the quality of service. Thank you very much
Translated reviews
A
Rating: 5 out of 5
Very good product! I highly recommend
Translated reviews
B
Rating: 5 out of 5
Order compliant and fast delivery
Translated reviews
F
Rating: 5 out of 5
Very happy with the quality of the product and the commercial contact. Finally, a trampoline that allows fun for both small and large.
Translated reviews
A
Rating: 5 out of 5
Everything very well, zip line installed and functioning perfectly. The only thing to improve is the brake of the zip line which, although it is good, stops abruptly. A more progressive brake would improve the end of the ride.
Translated reviews
J
Rating: 5 out of 5
Order received perfectly on time and compliant with our expectations.
Translated reviews
C
Rating: 5 out of 5
Super responsiveness from your advisors
Translated reviews
E
Rating: 5 out of 5
Fast delivery and package in good condition. Very good carrier.
Translated reviews
F
Rating: 5 out of 5
Of quality
Translated reviews
L
Rating: 5 out of 5
Compliant with my expectations
Translated reviews
H
Rating: 5 out of 5
Quality products
Translated reviews
B
Rating: 5 out of 5
Nothing to say. Everything is compliant.
Translated reviews
P
Rating: 5 out of 5
The site is generally explicit, intuitive, and complete. The ordering process is quite simple and easy. The pre/post-sales service is very professional, available, and very accommodating. No delivery problems. I have been using France Trampoline products for 6 years. I am completely satisfied. I recommend without reservation.
Translated reviews
D
Rating: 5 out of 5
Product compliant with the order and received very quickly.
Translated reviews
R
Rating: 3 out of 5
I am disappointed by the lack of information regarding the delivery. I did not receive any date for it
Translated reviews
Response from France Trampoline
Dear Sir/Madam, we have received your message regarding the shipment of a zip line in stock and delivered in 1 day after preparation by the DPD carrier. We are sending you the tracking link and the carrier will also contact you directly to ensure your delivery via SMS and email. We apologize if this is not sufficient to track your shipment. The France Trampoline team.