Customer reviews of France Trampoline

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Aurore S.

Rating: 5 out of 5

Published on 19/10/2023 à 15h27 following a purchase from 27/09/2023

Super product!

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Steve P.

Rating: 5 out of 5

Published on 19/10/2023 à 13h48 following a purchase from 21/09/2023

Responsive and very professional.

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Benjamin D.

Rating: 5 out of 5

Published on 19/10/2023 à 12h44 following a purchase from 27/09/2023

Very satisfied with my purchase. The assembly instructions could, however, be clearer.

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Olivier G.

Rating: 5 out of 5

Published on 19/10/2023 à 09h39 following a purchase from 26/09/2023

Extremely efficient and available contact, kind and professional. Top-notch material.

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Barbara F.

Rating: 5 out of 5

Published on 18/10/2023 à 11h36 following a purchase from 27/09/2023

Quality trampoline, top customer service.

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Cedric V.

Rating: 5 out of 5

Published on 17/10/2023 à 15h15 following a purchase from 22/09/2023

Top-notch! The sales team sent me an email saying that I had made a mistake in my order. Very diligent team. Thank you.

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Audrey P.

Rating: 5 out of 5

Published on 17/10/2023 à 14h57 following a purchase from 25/09/2023

We already had the trampoline and wanted to replace a part. Quick and efficient. Top delivery. Thank you.

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Pierre G.

Rating: 5 out of 5

Published on 16/10/2023 à 20h48 following a purchase from 22/09/2023

Nothing to report

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Augeard M.

Rating: 5 out of 5

Published on 16/10/2023 à 19h44 following a purchase from 25/09/2023

Everything went as planned, very well!

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Hervé E.

Rating: 3 out of 5

Published on 16/10/2023 à 08h53 following a purchase from 22/09/2023

Hello, hook problem, design flaw. Problem not resolved. Best regards.

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Response from France Trampoline Published on 25/09/2023

Hello, We have taken your hook problem into account. To resolve this issue, we sent new hooks by mail on Wednesday 11/10. You should receive them in the coming days. If, however, you do not receive them within a reasonable time, do not hesitate to send us a new message, and we will take the necessary measures to resolve this issue. Best regards, The France Trampoline team.

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Victor C.

Rating: 5 out of 5

Published on 15/10/2023 à 09h40 following a purchase from 21/09/2023

I recommend, good quality and very good bounce. My son loves it.

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Philippe B.

Rating: 3 out of 5

Published on 13/10/2023 à 12h41 following a purchase from 13/09/2023

A bit long, more than a week. I ordered and paid for a pack of 20 springs and only received one spring. I called, and they told me they would send the box, and I still haven't received anything 15 days later. What to do?

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Response from France Trampoline Published on 14/09/2023

Hello Sir, We apologize for the preparation issue. Indeed, your phone request did not go through, and the return has not yet been made. We have received your email reminding us of the problem encountered. We are currently processing the shipment of the missing springs, and they should leave our warehouse tomorrow. Rest assured that we are doing everything possible within customer service to prevent such an issue from happening again. The France Trampoline team.

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Aurélie G.

Rating: 5 out of 5

Published on 12/10/2023 à 20h50 following a purchase from 22/08/2023

Perfect

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Tristan L.

Rating: 5 out of 5

Published on 12/10/2023 à 18h51 following a purchase from 15/09/2023

Compliant and of quality, the children are happy. Excellent and fast delivery.

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Ass S.

Rating: 5 out of 5

Published on 12/10/2023 à 16h53 following a purchase from 20/09/2023

Very good.

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Marzia F.

Rating: 5 out of 5

Published on 12/10/2023 à 11h57 following a purchase from 30/08/2023

Very serious company that provides useful information for purchasing products.

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Barbara F.

Rating: 5 out of 5

Published on 11/10/2023 à 14h58 following a purchase from 18/09/2023

Quality trampoline with a great warranty. The after-sales service is top-notch.

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Annette R.

Rating: 5 out of 5

Published on 11/10/2023 à 11h51 following a purchase from 17/09/2023

Very good. In line with my expectations.

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Laurent L.

Rating: 5 out of 5

Published on 11/10/2023 à 11h22 following a purchase from 19/09/2023

Good performance

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Magalie L.

Rating: 5 out of 5

Published on 11/10/2023 à 10h13 following a purchase from 20/09/2023

Very good product, our little children are delighted.

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Josué Q.

Rating: 5 out of 5

Published on 10/10/2023 à 19h19 following a purchase from 19/09/2023

Great product with customer service attentive to feedback

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Anna C.

Rating: 5 out of 5

Published on 10/10/2023 à 10h40 following a purchase from 19/09/2023

Excellent treatment with the customer

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Virgile T.

Rating: 5 out of 5

Published on 09/10/2023 à 19h55 following a purchase from 18/09/2023

The product matches perfectly. Very fast shipping. Nothing to complain about, excellent service.

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Sven H.

Rating: 5 out of 5

Published on 08/10/2023 à 21h17 following a purchase from 27/08/2023

Quick delivery even though the seller is in France. The product matches the description and is very good.

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Caroline D.

Rating: 5 out of 5

Published on 05/10/2023 à 15h27 following a purchase from 09/09/2023

Perfect

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Isabelle B.

Rating: 5 out of 5

Published on 04/10/2023 à 08h42 following a purchase from 13/09/2023

Perfect

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Elodie D.

Rating: 5 out of 5

Published on 03/10/2023 à 20h26 following a purchase from 09/09/2023

I contacted by email to get advice on choosing the trampoline net I needed. I had a quick response in about 24 hours. And I was very well advised. The net perfectly matches the trampoline I have! A big thank you, I was starting to lose hope ...

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Bénédicte B.

Rating: 5 out of 5

Published on 03/10/2023 à 17h24 following a purchase from 10/09/2023

I ordered a dome with a tent and hammock. Unfortunately, the tent had a weakness; so when we stretched it, one of the hooks cracked. I contacted France trampoline specifying what had happened and not really knowing what I expected from them in the end. Well, they made my son happy! They quickly sent a new tent! As after-sales service, it can't get better!

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Claude L.

Rating: 3 out of 5

Published on 02/10/2023 à 17h33 following a purchase from 11/09/2023

Disappointed with the return

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Adelheid K.

Rating: 5 out of 5

Published on 02/10/2023 à 14h46 following a purchase from 18/08/2023

Very good

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Mikael P.

Rating: 5 out of 5

Published on 02/10/2023 à 12h11 following a purchase from 11/09/2023

Excellent provider and very good customer service despite a difficult order since a delivery error was made but everything was corrected in three days

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Aurore J.

Rating: 5 out of 5

Published on 01/10/2023 à 21h34 following a purchase from 08/09/2023

The site is very clear and well detailed so that our order was exactly what we were looking for.

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Christian R.

Rating: 5 out of 5

Published on 01/10/2023 à 18h53 following a purchase from 10/09/2023

Excellent product and delivery on time

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Bernard D.

Rating: 5 out of 5

Published on 30/09/2023 à 08h12 following a purchase from 05/09/2023

No issues, product conforms, delivery on time, easy assembly ...

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Audrey G.

Rating: 5 out of 5

Published on 29/09/2023 à 16h59 following a purchase from 02/09/2023

The delivery of the trampoline was quick after the order. On the site, the descriptions help to choose even if you don't know this kind of products. The assembly went well overall (we used the video tutorials). The kids are delighted!

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Maëlle G.

Rating: 5 out of 5

Published on 28/09/2023 à 09h50 following a purchase from 06/09/2023

Top customer service, easily reachable by phone. Order dispatched and received very quickly

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Raymond G.

Rating: 5 out of 5

Published on 27/09/2023 à 21h12 following a purchase from 05/09/2023

very good

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Pascal B.

Rating: 5 out of 5

Published on 26/09/2023 à 16h55 following a purchase from 05/09/2023

Very good

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Caroline B.

Rating: 5 out of 5

Published on 26/09/2023 à 12h17 following a purchase from 30/08/2023

Order well tracked, easy refund.

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Michele A.

Rating: 5 out of 5

Published on 26/09/2023 à 09h49 following a purchase from 05/09/2023

Very good. Welcome, very pleasant and professional contact

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