France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
Excellent from the first phone contact (it is very easy to reach someone by phone) until the delivery of the trampoline, which arrived on the scheduled day. Very good coordination between the seller and the delivery person. Good advice by phone. Only small downside: the assembly manual is incomplete and not always clear. It deserves to be reviewed and improved.
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Laurent D.
Rating: 3 out of 5
following a purchase from 20/07/2023
Good order management but did not receive the correct reference!!!!
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Pierrette C.
Rating: 5 out of 5
following a purchase from 19/07/2023
Very fast delivery and good product Thank you
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Sandrine G.
Rating: 5 out of 5
following a purchase from 16/07/2023
Fast and verified shipping
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Christiane M.
Rating: 5 out of 5
following a purchase from 18/07/2023
Everything went very well.
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Yves C.
Rating: 5 out of 5
following a purchase from 19/07/2023
Great service, with requests for all information before shipping the order, delivery times respected, and suitable material: renewal of a trampoline. Interesting to be able to repair without throwing away.
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Michel T.
Rating: 5 out of 5
following a purchase from 18/07/2023
All good
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Bruno C.
Rating: 5 out of 5
following a purchase from 19/07/2023
Excellent in every way
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Laetitia C.
Rating: 5 out of 5
following a purchase from 19/07/2023
Super received very quickly
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Bénédicte T.
Rating: 5 out of 5
following a purchase from 11/07/2023
Product in line with our expectations. Our children are delighted with the climbing dome.
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Baptiste M.
Rating: 5 out of 5
following a purchase from 17/07/2023
Very good product
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Heinz R.
Rating: 5 out of 5
following a purchase from 23/06/2023
Everything went smoothly, fast delivery
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David-alexandre I.
Rating: 5 out of 5
following a purchase from 14/07/2023
New tarp without problems, responsiveness of the team, thank you,
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Camille B.
Rating: 5 out of 5
following a purchase from 16/07/2023
I bought a 3m trampoline, my 5-year-old daughter loves it! It took a bit long to assemble (but we are not very handy...). And we broke a stake to plant in the ground for stabilization because the ground is too dry in summer. Overall it seems to be of good quality. It is noted in the user guide that you should not leave several children on the trampoline, but frankly, it's impossible to enforce. We use it with up to 3 children aged 5-6 (under supervision). A neighbor recommended this brand to us.
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Béatrice P.
Rating: 5 out of 5
following a purchase from 18/07/2023
Reliability of information. Product compliant and delivered quickly.
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Fabrice R.
Rating: 5 out of 5
following a purchase from 19/07/2023
Product in accordance with the order. Perfect timing. I recommend.
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Laurent A.
Rating: 5 out of 5
following a purchase from 17/07/2023
Very fast delivery
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Catherine J.
Rating: 5 out of 5
following a purchase from 17/07/2023
Very good
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Jean R.
Rating: 5 out of 5
following a purchase from 14/07/2023
PERFECT!
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Celine F.
Rating: 5 out of 5
following a purchase from 17/07/2023
Fast shipping. Customer service attentive, very professional and very friendly. We hope the quality will be up to par because the previous net lasted barely 3 years with a tear that suggested a manufacturing defect 😔.
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Etienne C.
Rating: 5 out of 5
following a purchase from 17/07/2023
From ordering to installation, everything went well as usual with this site. Top phone advice, impeccable material, you can go there with your eyes closed. Thanks again to your team.
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Louis G.
Rating: 5 out of 5
following a purchase from 17/07/2023
Compliant and fast shipping.
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Robert D.
Rating: 5 out of 5
following a purchase from 13/07/2023
Good product in accordance with our request. Perfect delivery as expected.
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René M.
Rating: 5 out of 5
following a purchase from 27/06/2023
Very good
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Bruno D.
Rating: 5 out of 5
following a purchase from 16/07/2023
Impeccable. Thank you for detecting the error I made in my order. You are super professional!
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Baptiste L.
Rating: 5 out of 5
following a purchase from 09/07/2023
Fast and compliant shipping.
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Sophie A.
Rating: 5 out of 5
following a purchase from 09/07/2023
This provider is very serious
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Rodrique Clijsen C.
Rating: 5 out of 5
following a purchase from 11/07/2023
Easily accessible by phone and very useful for sorting the safety net
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Fabresse G.
Rating: 5 out of 5
following a purchase from 01/07/2023
I bought my second-hand trampoline, all spare parts are available. After ordering the parts, someone contacted me to make sure they were the right ones before shipping. Fast and efficient
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Antoine P.
Rating: 5 out of 5
following a purchase from 12/07/2023
Serious and efficient provider
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Stephanie M.
Rating: 5 out of 5
following a purchase from 04/07/2023
Always a good experience working with France Trampoline. I like to order by phone and I always deal with someone pleasant, it is handled quickly, there is good follow-up and the products are of quality.
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Nicolas D.
Rating: 5 out of 5
following a purchase from 11/07/2023
Nothing to report
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Gregory E.
Rating: 5 out of 5
following a purchase from 05/07/2023
Great, feedback from customer service on the online site!!! Thank you again
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Maurice S.
Rating: 5 out of 5
following a purchase from 13/07/2023
Very responsive to change a damaged item.
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Odile B.
Rating: 5 out of 5
following a purchase from 12/07/2023
An extremely efficient after-sales service: I was called back very quickly, very attentive, a solution was found immediately easily with supporting advice, I recommend without moderation! A huge thank you to the team!
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Francoise G.
Rating: 5 out of 5
following a purchase from 11/07/2023
Fast delivery with appointment: convenient
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Jean-baptiste D.
Rating: 3 out of 5
following a purchase from 03/07/2023
Product shipped on a Monday, the day of the order, delivery scheduled for Wednesday, the delivery person did not come, postponed to Friday same, again postponed to Monday same, delivered on Tuesday by an independent delivery person because DPD is incompetent, France trampoline must absolutely change delivery company, otherwise product received of quality no comparison with products sold on discount sites.
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Response from France Trampoline
Hello, We acknowledge receipt of your review. We apologize for the delivery delay, indeed it took 7 working days instead of the 3 to 6 working days announced during the summer period. Indeed, in the tracking, we see that an address supplement was requested to finalize the delivery, it is important to provide your address correctly when placing the order. We remain at your disposal at 05 56 36 04 62 or by email at [email protected], we are open from 9am to 12:15pm and from 1:45pm to 5:30pm from Monday to Friday. Best regards; The France-Trampoline team.
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François Y.
Rating: 5 out of 5
following a purchase from 04/07/2023
Total quality supply
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Eric B.
Rating: 5 out of 5
following a purchase from 11/07/2023
Fast delivery, excellent quality product
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Quentin B.
Rating: 5 out of 5
following a purchase from 10/07/2023
Great
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