Customer reviews of France Trampoline

9,4 /10

Based on 22 065 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

Reviews 3 and 5 stars

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Gilles S.

Published on 04/05/2023 à 12h35 following a purchase from 22/03/2023

On time, as expected, conforms

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Alexandra S.

Published on 04/05/2023 à 12h29 following a purchase from 10/04/2023

Very well spent

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Jerome D.

Published on 04/05/2023 à 11h15 following a purchase from 11/04/2023

Hello, we are very happy with the octopulse trampoline, however our net is torn, we had to buy a new one, we found the price excessive and the quality lesser.

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Response from France Trampoline Published on 11/04/2023

Dear Sir or Madam, we have noted your comment about the protective net purchased as a spare part. After checking our technical specifications, the original net and the one in spare parts are made from the same material. This new net will ensure the safety of your children on the trampoline. The France Trampoline team

Julien L.

Published on 04/05/2023 à 10h35 following a purchase from 09/04/2023

During the reassembly of our jump up 360 trampoline, we lost a plastic spacer that serves as a link between the posts and the feet. We had to buy a set of 16 complete brackets when we only needed one piece (by the way, we have since found the lost spacer!) Ecologically and financially, it is absurd not to be able to buy a common piece separately that is also common to many France trampoline models. Given the quite high price of your models, it would probably be wise to provide 2 or 3 extra accessories in case of loss, as large furniture brands do, which avoids a lot of after-sales service. We received the package 10 days after the order, the post does have delays but it seems to me that it was a private provider.

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Response from France Trampoline Published on 13/04/2023

Dear Sir or Madam, we have taken your comments into account. We are delighted to read that you have found the piece you lost. Regarding the packaging of spare parts, we offer more than 500 and we try to provide the best possible solutions for our customers and the planet. The France Trampoline team.

Jean Paul R.

Published on 04/05/2023 à 09h14 following a purchase from 12/04/2023

Very good service

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Loïc I.

Published on 04/05/2023 à 08h44 following a purchase from 11/04/2023

Very good

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Philippe A.

Published on 04/05/2023 à 08h37 following a purchase from 10/04/2023

Simple, fast, and efficient.

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Mélanie A.

Published on 03/05/2023 à 21h29 following a purchase from 10/04/2023

Very satisfied with the received products, the outdoor Ninja course. Conforms to the description and very well packaged. Small improvement: when will there be second-hand cardboard shipments?

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Josette L.

Published on 03/05/2023 à 21h14 following a purchase from 12/04/2023

Excellent quality for the climbing dome and the rope. My grandchildren are delighted

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Maryse S.

Published on 03/05/2023 à 18h31 following a purchase from 10/04/2023

Good product but the size of the tent does not match the rest. Exchange made but delay one week.

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Response from France Trampoline Published on 10/04/2023

Hello, We apologize again for the inconvenience caused. However, you contacted us on 04/24/2023, informing us of the problem encountered regarding the size of your tent. On the same day, we shipped a new order, which was delivered on 04/27/2023, three days later. We strive, as best we can, to always handle all customer service requests in a reasonable time frame, for the best satisfaction of our customers. The France Trampoline team.

Fabrice P.

Published on 03/05/2023 à 17h33 following a purchase from 10/04/2023

Order quickly sent, nothing to say.

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Louis L.

Published on 03/05/2023 à 15h53 following a purchase from 10/04/2023

I am very satisfied. The order even arrived faster than I expected

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Eva O.

Published on 03/05/2023 à 14h18 following a purchase from 10/04/2023

Article conforms to the description, perfect

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Joelle C.

Published on 03/05/2023 à 12h57 following a purchase from 08/04/2023

Initially, an ordering error on my part. But then, the diameter of the additional elements sent to me did not match. We had to fiddle a bit because the kids were impatient to use the trampoline.

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Response from France Trampoline Published on 09/04/2023

Hello, We apologize for the inconvenience caused. Indeed, we have just checked the order that was sent and there was a data entry error in your order. We have just sent you an email regarding this issue, in order to remedy the problem. Best regards, The France Trampoline team

Bruno C.

Published on 03/05/2023 à 12h36 following a purchase from 11/04/2023

Material completely compliant. Fast delivery. -

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Odile E.

Published on 03/05/2023 à 11h33 following a purchase from 09/04/2023

Top phone reception. Available to answer questions and good advice. Very pleasant and patient. Ordered parts impeccable and fast delivery I recommend

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Stephan M.

Published on 03/05/2023 à 11h28 following a purchase from 10/04/2023

Perfect

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Michaela G.

Published on 03/05/2023 à 11h23 following a purchase from 20/03/2023

Everything has been to our complete satisfaction. Fast delivery and the jumping mat fit. Thank you very much!

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Eliane S.

Published on 03/05/2023 à 10h10 following a purchase from 10/04/2023

Serious company and very high quality products.

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Jean-pierre S.

Published on 03/05/2023 à 09h49 following a purchase from 22/03/2023

Perfect

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Constance B.

Published on 03/05/2023 à 09h26 following a purchase from 12/04/2023

Great advice by phone until delivery, thank you! The trampoline is of excellent quality, easy and quick to assemble. I highly recommend France Trampoline 👍👍👍

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Vincent K.

Published on 02/05/2023 à 21h32 following a purchase from 09/04/2023

Perfect, fast and careful shipping, very good quality !!

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Mariane B.

Published on 02/05/2023 à 16h42 following a purchase from 09/04/2023

No problem on the site, my trampoline is of the same brand, I appreciate being able to still find the parts 18 years after the purchase

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Elisabeth G.

Published on 02/05/2023 à 14h49 following a purchase from 17/03/2023

We can gladly recommend Trampolin Technik! From the order to the information about the transport and the delivery, everything works perfectly!

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Louis P.

Published on 02/05/2023 à 11h34 following a purchase from 08/04/2023

No problems

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Loetitia P.

Published on 02/05/2023 à 09h35 following a purchase from 09/04/2023

Perfect!

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Siegfried A.

Published on 02/05/2023 à 09h25 following a purchase from 11/04/2023

Very good

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Aline V.

Published on 02/05/2023 à 09h14 following a purchase from 09/04/2023

High quality product, nothing to do with the material previously found in large DIY stores that lasted only one season. Fast delivery, well-packaged parcel.

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Stéphane T.

Published on 01/05/2023 à 21h30 following a purchase from 06/04/2023

Very good service

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Laetitia B.

Published on 01/05/2023 à 18h44 following a purchase from 05/04/2023

Very good product, fast and scheduled delivery Impeccable

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Harmonie M.

Published on 01/05/2023 à 18h34 following a purchase from 09/04/2023

Very good quality and fast shipping

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Bernadette M.

Published on 01/05/2023 à 15h12 following a purchase from 22/03/2023

Small hammock very appreciated to add to the dome, it's a safety to avoid falls and a place to rest and dream.

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Jerome E.

Published on 01/05/2023 à 13h17 following a purchase from 07/04/2023

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Alexander H.

Published on 30/04/2023 à 10h58 following a purchase from 19/03/2023

Perfect service!

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Irmgard B.

Published on 30/04/2023 à 10h20 following a purchase from 18/03/2023

Fast delivery and reliable provider! This was already our second order. High-quality material and fits perfectly!

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Jean-didier R.

Published on 29/04/2023 à 11h13 following a purchase from 05/04/2023

Very good communication in advance and delivery on time Perfect

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Frank J.

Published on 28/04/2023 à 21h16 following a purchase from 06/04/2023

Net received quickly and perfectly adapted to our Rush brand trampoline (Maxitoys)

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Jean-luc A.

Published on 28/04/2023 à 16h28 following a purchase from 06/04/2023

After ordering a jumping mat, I was asked to confirm the exact dimensions of the mat. This shows the seriousness of this site. The item was received quickly, compliant with the order, and it adapted perfectly to my trampoline. The quality of the mat is excellent and the assembly was easy.

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Jean-louis J.

Published on 28/04/2023 à 09h15 following a purchase from 05/04/2023

Efficient service that managed to resolve a shipping issue (item apparently lost by the carrier) and then sent me a video tutorial for assembly. Bravo to all the actors involved in these actions.

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Murielle D.

Published on 27/04/2023 à 20h13 following a purchase from 06/04/2023

GOOD SERVICE HAPPY WITH MY PURCHASE

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