Customer reviews of France Trampoline

9,4 /10

Based on 22 173 published reviews

5 16,5k 74% 4 4 939 22% 3 463 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

Reviews 3 and 5 stars

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Martin C.

Published on 30/10/2022 à 13h49 following a purchase from 07/10/2022

good

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Sigrid C.

Published on 27/10/2022 à 10h13 following a purchase from 07/10/2022

tt OK

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Robert J.

Published on 27/10/2022 à 09h28 following a purchase from 19/09/2022

The service was perfect, with the intervention of ***, for the sales representative. The order was executed immediately and delivery took place in the few days that followed. I want to thank the entire France Trampoline team: the sales team, the logistics team for processing and sending the order!

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Sabine B.

Published on 26/10/2022 à 21h54 following a purchase from 04/10/2022

Everything is perfect, from advice to after-sales service, including delivery times.

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Cadiou R.

Published on 26/10/2022 à 16h19 following a purchase from 02/10/2022

Fast and efficient

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Reyes L.

Published on 26/10/2022 à 10h55 following a purchase from 04/10/2022

Good product and quality.

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Jacqueline M.

Published on 25/10/2022 à 18h50 following a purchase from 04/10/2022

Found an accessory for an old model thanks to my contact, delivered very quickly. Quick and friendly contact.

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Marc M.

Published on 24/10/2022 à 10h26 following a purchase from 04/10/2022

4th purchase, always perfect. Fast delivery, quality material, especially do not hesitate to order from France trampoline. That's all that needs to be said

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Marie-Hélène M.

Published on 23/10/2022 à 14h14 following a purchase from 03/10/2022

Very very good after-sales service, I highly recommend. Responsive, parts change the best. A big thank you

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Kevin R.

Published on 23/10/2022 à 11h21 following a purchase from 02/10/2022

Very good site

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Thibault T.

Published on 20/10/2022 à 14h40 following a purchase from 25/09/2022

Perfect from order to delivery. The product is as described. Assembly is not too complicated and the videos on the site also help a lot.

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Wandy D.

Published on 18/10/2022 à 19h55 following a purchase from 20/09/2022

Perfect, good order tracking, perfect delivery, fast delivery

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Jérôme S.

Published on 18/10/2022 à 12h18 following a purchase from 25/09/2022

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Muriel C.

Published on 18/10/2022 à 09h59 following a purchase from 24/09/2022

I am very satisfied with my order. The item arrived very quickly. The structure is solid and of good quality. I recommend your site to my acquaintances +++ Just a downside though. You have stock shortages that prevented me from taking everything I wanted at once.

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Christophe M.

Published on 18/10/2022 à 08h50 following a purchase from 27/09/2022

Product delivered on time and in good condition

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Véronique S.

Published on 17/10/2022 à 17h45 following a purchase from 23/09/2022

Very good

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Vanessa B.

Published on 14/10/2022 à 21h46 following a purchase from 22/09/2022

Very good, fast delivery. Top trampoline

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Wim D.

Published on 13/10/2022 à 12h27 following a purchase from 22/09/2022

Everything ok

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Nathalie B.

Published on 12/10/2022 à 16h12 following a purchase from 21/09/2022

Very fast shipping. Perfect

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Christèle P.

Published on 12/10/2022 à 14h25 following a purchase from 20/09/2022

Excellent product, of good quality, as a childminder, the little ones are delighted as are my grandchildren.

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Marc-Andre M.

Published on 12/10/2022 à 09h40 following a purchase from 22/09/2022

The basketball hoop is of poor quality. After one day of use, it no longer holds horizontally. I am trying to modify the fixing paste to improve the product.

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Response from France Trampoline Published on 22/09/2022

Hello, We are sorry to hear that you are experiencing a problem with the installation of your basketball hoop. To date, we have not received any email or photos from you illustrating the problem encountered. Please feel free to send us information so that we can see if the hoop has been properly installed or if the fixing paste has a defect. It is important to note that it is not recommended to hang or cling to the hoop or the netting. We remain at your disposal for any further information by phone at 05 56 36 04 62 or by email at [email protected]. The France Trampoline team

Philippe C.

Published on 11/10/2022 à 19h11 following a purchase from 19/09/2022

Order processing and product reception very good. As for the product, the manufacturing quality is very good (given the high price, it's preferable) but the design is much less so. Five water drainage zones for a diameter of 2.5m, of which 4 peripheral zones do not protect the springs.

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Response from France Trampoline Published on 23/09/2022

Hello, We have taken your comment into account. Water drainage is necessary and in sufficient number so that water does not stagnate on the trampoline. Without these openings, water would form a puddle and without these drains, the weight of the water would deform the springs. Best regards, France Trampoline.

Nicolas E.

Published on 11/10/2022 à 18h55 following a purchase from 16/09/2022

Excellent online purchase. Product quality is on point!

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Laurent M.

Published on 10/10/2022 à 11h44 following a purchase from 19/09/2022

Top customer service, one weighting bag was punctured, I sent a photo and received a new weight. Thank you

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Kita L.

Published on 10/10/2022 à 10h48 following a purchase from 25/08/2022

Since there is currently no climbing dome available for purchase in Germany, I ordered it from Trampolin Technik. Although it is based in France, everything went fantastically and smoothly. And not even 20.00 € for shipping is also a great price. I can only recommend it. The happiest are the children in our daycare. They can finally climb properly again.

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Bertrand C.

Published on 09/10/2022 à 19h50 following a purchase from 19/09/2022

Very clear instructions but you have to be careful when stretching the Sandow as the tension can be strong if they are poorly positioned. Excellent product!

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Alain C.

Published on 09/10/2022 à 10h59 following a purchase from 18/09/2022

Great

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Mathieu A.

Published on 06/10/2022 à 12h28 following a purchase from 12/09/2022

First order lost by Mondial Relay... Commercial gesture from France Trampoline via Chronopost perfect :).

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Stephane B.

Published on 05/10/2022 à 08h43 following a purchase from 13/09/2022

Order perfectly packaged. Quality product. Nothing to report.

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Philippe G.

Published on 04/10/2022 à 20h22 following a purchase from 13/09/2022

Order faithful to the product description on your site. Good materials overall.

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Astrid F.

Published on 04/10/2022 à 17h21 following a purchase from 24/08/2022

Fast delivery, super quality

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Charles-Louis D.

Published on 04/10/2022 à 13h59 following a purchase from 12/09/2022

perfectly in line with the "promise" of the offer.

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Benjamin C.

Published on 04/10/2022 à 12h35 following a purchase from 11/09/2022

Expensive product but of good quality.

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Thierry B.

Published on 03/10/2022 à 21h32 following a purchase from 03/09/2022

Product as described, very good quality, fairly simple assembly.

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Jerome B.

Published on 03/10/2022 à 11h24 following a purchase from 12/09/2022

Very good

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Jean Louis K.

Published on 03/10/2022 à 08h43 following a purchase from 12/09/2022

I was well guided by phone in my purchase by the after-sales service. I received the ordered parts within the announced deadlines.

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Wilhelmina V.

Published on 02/10/2022 à 21h46 following a purchase from 22/08/2022

Good website, easy to order and fast delivery.

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Lena W.

Published on 02/10/2022 à 20h34 following a purchase from 22/08/2022

The frame is great. Great quality. However, it is not understandable that there is no hammock for the large model. I would have liked that very much.

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Response from France Trampoline Published on 24/08/2022

Hello, we have indeed seen your Ekomi comment regarding your regret that you could not order a hammock for the Dome 360. At the time of your order, this accessory was taken off the market as it was no longer available. Furthermore, we did not know at that time when this item would be back in stock. We preferred to take the item off sale rather than announce an incorrect date for its availability. The item is now available again and can be booked. Best regards,

Renaud W.

Published on 30/09/2022 à 09h13 following a purchase from 06/09/2022

very good material

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Gianluca R.

Published on 29/09/2022 à 20h29 following a purchase from 18/08/2022

Super efficient assistance. You couldn't wish for more. Professional and super available.

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