Customer reviews of France Trampoline

Hello, fast shipping and delivery. Package in good condition. Instructions a bit light but assembly went well (2h30 alone). Since then no issues, the kids are having fun... Regards,

good service, good product ... Let's see over time how the product evolves

The service was very good The difficulty: finding how to contact you

Very responsive, excellent telephone contact to find the best supply solution.

No problem except that I did not receive an invoice. For the manual, step 2 of the Oxygen guide can mislead regarding the positioning of the spring holes and the fixing holes of the foot connection tubes. The drawing of the holes on the diagrams would facilitate understanding.

Excellent product. Good contact by phone.

The site is well done, the Facebook animation is great, the delivery times are very good 48h. The only downside is that I ordered a product that was out of stock, but this was well indicated at the time of order and the restocking time was well respected (one week). The best product, very good, very solid, the protections around the jumping mat are very good and the poles of the net go down to the ground, the net with arch remains taut. Pure happiness.

I appreciated the handling and tracking of the order. I was informed by email at each step, which for me marks the seriousness of the company.

Trampoline of very high quality... Assembly quite easy. The kids are having a blast!!! However, be careful with the carrier who is not particularly charming....

France trampoline excellent. Delivery service difficult to reach and delivery times approximate. During the day!

It's a shame I didn't get more information between the Jump'up and Booster products.

Hello, I am very satisfied with the trampoline, however regarding the delivery, it is more than bad. I received a call the day before telling me that I would be delivered the next day between 2 PM and 4 PM, so I stayed at home. At 5 PM, seeing no one arrive, I called. The person on the line had the carrier on the line who was in Caudry, about 15 km from my home, and that I was his last delivery. So I waited until 8 PM and no one came, not a call, no email, etc. I called the next morning and no one could inform me. I called back early in the afternoon and was told that the delivery person was in my street. I could have not been at home since I was waiting for him the day before between 2 PM and 4 PM. He dropped off my package without further explanation. I wanted to inform you about this. Best regards.

The service is very good. The only downside is that the shipping is a bit expensive.

Delivery: TOP Ease of assembly: TOP reliability: TOP TRampo Foot: Meh Ladder: average (but it's okay)

the service from France trampoline was perfect and for me very serious.

Nothing to report, fast, serious

The trampoline is great, nice, apparently solid, and perfectly suitable for my grandchildren. It was delivered very quickly, in accordance with what the site indicates, and the carrier (who came with a gigantic truck over 3.80m high) made every effort necessary to deliver by backing through an orchard. Only problem: the instructions for assembling the ladder are not clear, and even after much effort I am not sure we assembled it correctly.

The instruction manual for assembling the trampoline is correct, the only downside is that the instruction for assembling the net is in Spanish, a translation would not hurt. The material itself is of quality, the architecture of the trampoline is robust, a safe device for small children.

Efficient order tracking and delivery within the deadlines, which are short. Nothing to say except that what is written is respected.

very good product. and especially easy to assemble

very good

very satisfying trampoline. easy to assemble but 4 nuts were missing, which delayed us (weekend)

Lower the shipping price and it will be perfect.

Very good quality, instructions not necessarily in line with the product. Moreover, it looks like European manufacturing, which is rare at the moment. Delivery 5 days after the order, so on time.

Good quality but shipping costs are exorbitant.

Very good communication via email for order tracking. Short delivery times and respected. Obligation to call the carrier to set an appointment for delivery. An error on the order but very good responsiveness from the after-sales service to resolve the issue. Very satisfied overall.

Very efficient service. Safe and quality product. The first net lasted 5 years. However, the assembly instructions are not very clear. The green protection on the stakes of the safety net does not close from below. Experience has shown us that the foam inside slipped after a certain time. A pressure system or Velcro or something else should be considered to keep this foam in place.

The trampoline I ordered meets my expectations delivered on time.

The trampoline seems to be of better quality than in other stores; delivery time respected; assembly quite easy

Perfect except for the carrier who was unable to say whether he was coming in the morning or the afternoon. In case of absence, you have to pay for the second presentation to the carrier but he can easily make you lose the whole day. That's not cool.

The trampoline is of good quality and aesthetic, easy and quick to assemble by 2 people. The delivery was fast. It is safe with the thick protective cushion. We took the 2m50 without a safety net for a less imposing visual aspect. It is easy to move by 1 person by sliding it on the lawn. We often move it during the day to find shaded spots. We also took the protective cover, we find it useful to preserve the fabric from branches, leaves, pollen when the children are not using the trampoline as we have large trees nearby. The children use it every day to jump but also as a hammock for their moments of rest like reading. It is well integrated into our garden.

Good interlocutor with very good advice. Attentive to the customer. Order placed with complete confidence.

Validation, preparation and very fast delivery.

Fast delivery, box in good condition. The people I spoke to on the phone for scheduling were pleasant and friendly. The delivery person lacked a bit of a smile but did a good job. The trampoline site is easy to navigate, pleasant to look at, with good products, we are delighted with our purchase and the kids too!!

Very good quality, also pretty. However, assembly takes an enormous amount of time.

Good product that meets our expectations. However, delivery service was mediocre: they kept us waiting all day and did not come. New contact the next morning without even an apology, to inform us that the truck would not come to our house, that we had to agree on a meeting place to avoid maneuvers, even though we have had the opportunity to welcome trucks without any problems... Unnecessary precaution and moreover not requested by the driver himself according to him.

Good product, good service. Nothing more to report. Best regards

Good phone advice; good order tracking; delivery OK

Quality trampoline, difficult to assemble (fabric to stretch) and fast but unfriendly delivery service.

We were informed of the product being out of stock at the time of ordering but not in a precise way about the restocking.