Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 063 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

4 star reviews

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N
Nicolas G.
Rating: 4 out of 5
following a purchase from 02/04/2013
Fast delivery, good quality trampoline, the kids love it, the adults too.
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David M.
Rating: 4 out of 5
following a purchase from 28/05/2013
The material seems to be of good quality, no problems so far.
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Jean-michel R.
Rating: 4 out of 5
following a purchase from 08/04/2013
innate services
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R
Rene B.
Rating: 4 out of 5
following a purchase from 21/04/2013
Good supplies and services overall. However, some arrangements are not perfectly functional. For example, the protective cushions on the trampoline springs have no means of securing them and need to be repositioned frequently.
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Séverine G.
Rating: 4 out of 5
following a purchase from 31/03/2013
Super trampoline!!! easy to assemble, very sturdy net and perfect closing system for young children. Very fast delivery time with only one downside: the size of the pallet not suited to the length of the package, we were afraid that some elements would be damaged but everything was perfect. We recommend!
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Nicole M.
Rating: 4 out of 5
following a purchase from 06/04/2013
correct
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Isabelle T.
Rating: 4 out of 5
following a purchase from 12/04/2013
the option for securing the trampoline to the ground is not very practical and disappointing. The overall price remains quite high but quality is fairly good.
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Nathalie R.
Rating: 4 out of 5
following a purchase from 29/03/2013
Super trampoline of very good quality. Nothing to complain about, the kids are having a blast.
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Martial M.
Rating: 4 out of 5
following a purchase from 12/04/2013
trampoline suitable for our 32-month-old children and of very good quality
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Isabelle I.
Rating: 4 out of 5
following a purchase from 07/06/2013
Nothing to complain about for now regarding the management of the order and the quality of the product
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Céline H.
Rating: 4 out of 5
following a purchase from 09/05/2013
Very good material, fast shipping. a lot of seriousness.
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Alexandra G.
Rating: 4 out of 5
following a purchase from 23/05/2013
Fast delivery despite a labeling error on the part of the carrier. The children are delighted with their trampoline.
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Emilie L.
Rating: 4 out of 5
following a purchase from 30/05/2013
Very good trampoline, very high quality (Jump'up 360). Very good customer service. Fast delivery time despite some issues: stock issues, initially available but ultimately with an additional two-week delay. Then an issue with a defective part but a replacement part provided in 24 hours! In short, real responsiveness.
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Sébastien G.
Rating: 4 out of 5
following a purchase from 23/05/2013
We are satisfied with the purchased product, however we are very unhappy with the transport chosen by France Trampoline which did not deliver on the agreed day!
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Anita D.
Rating: 4 out of 5
following a purchase from 06/06/2013
GOOD QUALITY MATERIAL, good customer service for order tracking, respectable delivery time, nothing to say for now, remains to see the quality of the trampoline over time especially if it stays outside in all weather.
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Pieric E.
Rating: 4 out of 5
following a purchase from 09/05/2013
fast service but missing 2 bolts for the protection and a white paint stain on the jumping mat otherwise great
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Clara S.
Rating: 4 out of 5
following a purchase from 05/06/2013
Trampoline well received and meets our expectations. The quality seems to be there! Assembly was quite easy. Some communication problems with the carrier who did not want to go up our sloping dead end with his truck... we had to insist for him to do his job...
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C
Claire L.
Rating: 4 out of 5
following a purchase from 26/03/2013
Product conforms to our expectations, easy to assemble. Circular frame protection net difficult to
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Dominique W.
Rating: 4 out of 5
following a purchase from 08/04/2013
very good performance
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Gwenola L.
Rating: 4 out of 5
following a purchase from 01/04/2013
Very good responsiveness to be called back for information. The trampoline is great, the kids can't stop... pure happiness!!!
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Denis C.
Rating: 4 out of 5
following a purchase from 29/04/2013
Super trampoline, but two problems: dimensions are not overall and assembly manual for the net is very light
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Denis D.
Rating: 4 out of 5
following a purchase from 13/05/2013
Very good site
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Fanny T.
Rating: 4 out of 5
following a purchase from 01/04/2013
Good performance, very good listening to the clientele, if there is a problem with your order, the solution is resolved very quickly
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Alexis B.
Rating: 4 out of 5
following a purchase from 12/05/2013
Average delivery time: more than a week
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Nadine P.
Rating: 4 out of 5
following a purchase from 24/03/2013
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Daniel C.
Rating: 4 out of 5
following a purchase from 19/05/2013
Hello, the fixing kit is useless and will not serve any purpose in case of wind, no ground grip if I could return it I would be delighted
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Pierre S.
Rating: 4 out of 5
following a purchase from 20/04/2013
Good overall service; solid product. For the assembly, one of the manuals is in English! A difference between the delivered parts and the assembly manual (brackets), but that does not prevent the assembly.
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Bruno L.
Rating: 4 out of 5
following a purchase from 31/05/2013
Very friendly and efficient customer service. It has become rare and therefore particularly differentiating. However, one element is already defective... not reassuring!
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Marie V.
Rating: 4 out of 5
following a purchase from 16/05/2013
Nothing to say about the quality of the product but delivery a bit too long.
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Philippe M.
Rating: 4 out of 5
following a purchase from 25/04/2013
Fast delivery, ease of assembly thanks to the video tutorial! Almost too easy.
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Frederic I.
Rating: 4 out of 5
following a purchase from 09/05/2013
The quality of the product is excellent. The assembly of the trampoline is easy. However, the assembly manual for the safety net is not very well done. We still manage, but we have to redo it. The children are delighted
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Laurent D.
Rating: 4 out of 5
following a purchase from 25/04/2013
Good service, exemplary delivery time. At delivery, the packaging carton was missing the name of the trampoline mentioned on the site, so it was impossible to know if the order form was correct compared to the validation made online.
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Nicolas F.
Rating: 4 out of 5
following a purchase from 16/04/2013
Conforms to the order. Small downside regarding stock: when ordering, the trampoline was in stock and once validated it was no longer! Delay of one week!
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Response from France Trampoline
Hello, Thank you for your comment. Being in an extremely busy period, we are experiencing some relatively short temporary stockouts with certain trampolines or nets. We usually update our site quite quickly, but it may happen that an oversight occurs unfortunately. In this case, we contact you by phone to inform you of the issue and see with you what suits you best. We apologize again for this delay and remain at your disposal for any further information. The France Trampoline team.
V
Virginie L.
Rating: 4 out of 5
following a purchase from 28/05/2013
Very fast delivery. Good quality material, assembly remains a bit difficult for novices (the assembly instructions should be simplified).
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Valerie B.
Rating: 4 out of 5
following a purchase from 21/05/2013
My son is happy.
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Franck L.
Rating: 4 out of 5
following a purchase from 27/05/2013
Easy to use site. A little scare regarding the restocking date of the trampoline which forced me to call.
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Jacques L.
Rating: 4 out of 5
following a purchase from 22/04/2013
Fast order, quick shipping, no problem with reception, package well packaged. I regret that there is no commercial gesture towards a customer who buys many spare parts to refurbish his trampoline purchased from you a few years ago.
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Joël C.
Rating: 4 out of 5
following a purchase from 24/05/2013
Damaged box, but no missing parts. Difficulty installing the fiber hoop (too narrow passage). Hoop too long (10 cm)
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Katell S.
Rating: 4 out of 5
following a purchase from 10/05/2013
very serious and responsive customer service
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Philippe P.
Rating: 4 out of 5
following a purchase from 14/03/2013
Equipment of very good quality, delivered on time. Very happy with our choice... especially our children!!!
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