Customer reviews of France Trampoline

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Bénédicte H.

Rating: 4 out of 5

Published on 27/09/2021 à 08h13 following a purchase from 17/05/2021

Problems with your delivery provider, absence on site, had to reschedule....

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Matthias W.

Rating: 4 out of 5

Published on 26/09/2021 à 15h57 following a purchase from 08/08/2021

According to my children and their friends, the trampoline, about 365cm, jump up, bounces much better than the cheaper ones. Quality seems very solid. I can't say anything about durability after 2 months yet.

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Janine B.

Rating: 4 out of 5

Published on 26/09/2021 à 10h35 following a purchase from 15/08/2021

Fast delivery, everything fit perfectly.

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Maxence G.

Rating: 4 out of 5

Published on 24/09/2021 à 20h20 following a purchase from 08/08/2021

Good product but delivery was erratic which caused us to lose several days.

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Marie-anne D.

Rating: 4 out of 5

Published on 24/09/2021 à 16h47 following a purchase from 11/08/2021

Very satisfied with the product.

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Julien E.

Rating: 4 out of 5

Published on 23/09/2021 à 08h26 following a purchase from 12/08/2021

Easy order, fast delivery

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Catherine V.

Rating: 4 out of 5

Published on 22/09/2021 à 17h58 following a purchase from 23/03/2021

Good

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Solène V.

Rating: 4 out of 5

Published on 22/09/2021 à 12h31 following a purchase from 06/08/2021

Everything is of very good quality, assembly is smooth and the provided tools are suitable and sufficient. The only negative point is the announced assembly time... 20min. It took us more than 2 hours for 2 people to assemble it from start to finish. And even if we are not the fastest in the world, it is clearly impossible to assemble this trampoline (octopulse 460) in 20min.

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Pablo Luis E.

Rating: 4 out of 5

Published on 20/09/2021 à 14h48 following a purchase from 24/05/2021

*** Another thing has been the service provided, where it is very improvable since I paid a surcharge for transport to arrive earlier and it didn't arrive; also, I was missing the ladder and it took more than two months to send it.

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Lauriane R.

Rating: 4 out of 5

Published on 18/09/2021 à 19h58 following a purchase from 14/05/2021

Very satisfied

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Xavier P.

Rating: 4 out of 5

Published on 18/09/2021 à 11h14 following a purchase from 12/07/2021

Delivery a bit long due to covid. Efficient phone support.

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Aurélien J.

Rating: 4 out of 5

Published on 17/09/2021 à 10h35 following a purchase from 21/07/2021

I had to re-drill the tubes to be able to put them in place, no worries about the rest.

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Laetitia T.

Rating: 4 out of 5

Published on 15/09/2021 à 13h53 following a purchase from 05/08/2021

Quality material. Easy installation with 3 people. The only downside is the price, but otherwise, I recommend the product

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Mdolores R.

Rating: 4 out of 5

Published on 15/09/2021 à 08h42 following a purchase from 04/08/2021

Good attention and good product

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Frédéric D.

Rating: 4 out of 5

Published on 14/09/2021 à 11h36 following a purchase from 07/06/2021

Overall good service but confirmation of the delay took a long time to arrive as the item was out of stock at the time of the order

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Christophe C.

Rating: 4 out of 5

Published on 12/09/2021 à 10h34 following a purchase from 02/08/2021

The ordered net is of good size. However, the quality is lower than the original product

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Estelle B.

Rating: 4 out of 5

Published on 11/09/2021 à 14h37 following a purchase from 05/05/2021

Trampoline of very high quality, however, it's a shame about the very long delivery time....

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Marion M.

Rating: 4 out of 5

Published on 11/09/2021 à 10h59 following a purchase from 18/05/2021

Easy to place an order but customer service issue not resolved to this day... too bad!

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Jonathan L.

Rating: 4 out of 5

Published on 09/09/2021 à 21h18 following a purchase from 27/07/2021

Product received quickly

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Chamima B.

Rating: 4 out of 5

Published on 09/09/2021 à 09h35 following a purchase from 13/04/2021

Very good follow-up from customer service; very responsive. The only downside is the wait due to the unavailability of the product.

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Armelle C.

Rating: 4 out of 5

Published on 08/09/2021 à 20h56 following a purchase from 21/07/2021

Net purchased as a replacement. The delivery was not respected because I had requested that it be delivered later as I was on vacation. It was shipped anyway, I had to change the delivery and go pick it up on the day of our arrival, otherwise the net would have been returned to the sender. Let's hope this net will be sturdier than the previous one as I barely kept it for 2 years.

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Laure V.

Rating: 4 out of 5

Published on 08/09/2021 à 19h15 following a purchase from 26/07/2021

Very good product once finished but what a hassle to assemble! Maybe add more information in the assembly instructions..

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Isabelle C.

Rating: 4 out of 5

Published on 08/09/2021 à 14h40 following a purchase from 26/06/2021

The opening of this new protective net is less practical than the old one. The entrance was rectangular and not a slit. The net seems thinner. It feels a bit like savings were made on the quality of the product.

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Dino B.

Rating: 4 out of 5

Published on 07/09/2021 à 21h21 following a purchase from 31/05/2021

I am very satisfied. Despite the problems (not due to them) in finding the requested part, they were very helpful.

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Cédric C.

Rating: 4 out of 5

Published on 06/09/2021 à 14h52 following a purchase from 24/05/2021

Good product but the opening is different from the old one, making it harder to get into the trampoline.

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Olivier R.

Rating: 4 out of 5

Published on 06/09/2021 à 14h40 following a purchase from 08/05/2021

Delay ++ because products unavailable

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Pierre T.

Rating: 4 out of 5

Published on 06/09/2021 à 13h18 following a purchase from 26/07/2021

good: conforms to my expectations

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Philippe A.

Rating: 4 out of 5

Published on 06/09/2021 à 09h55 following a purchase from 07/06/2021

Good evaluation but the supply delay is quite long

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Lydie L.

Rating: 4 out of 5

Published on 05/09/2021 à 12h49 following a purchase from 24/07/2021

Fast delivery

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Jacques A.

Rating: 4 out of 5

Published on 02/09/2021 à 15h55 following a purchase from 22/07/2021

satisfactory.

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Amandine R.

Rating: 4 out of 5

Published on 01/09/2021 à 18h29 following a purchase from 17/07/2021

Nothing to report

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Christian D.

Rating: 4 out of 5

Published on 31/08/2021 à 18h23 following a purchase from 15/07/2021

very satisfied.

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Henri R.

Rating: 4 out of 5

Published on 31/08/2021 à 17h19 following a purchase from 18/07/2021

Good material, delivery within the deadline, OK

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Laurent M.

Rating: 4 out of 5

Published on 30/08/2021 à 21h11 following a purchase from 19/06/2021

Correct.

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Martin G.

Rating: 4 out of 5

Published on 30/08/2021 à 19h53 following a purchase from 12/07/2021

Very good

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Mathilde B.

Rating: 4 out of 5

Published on 30/08/2021 à 11h14 following a purchase from 06/05/2021

Order made following a damaged cover, France trampoline customer service very responsive and professional. Diameter error of the cover, but the error was quickly corrected by customer service. The only downside, the delivery person left the order on the trampoline which did not allow me to refuse the package that did not have the correct diameter. But France trampoline took it back at their expense, and quickly sent the correct cover without charge.

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Pascal E.

Rating: 4 out of 5

Published on 29/08/2021 à 10h35 following a purchase from 08/05/2021

Very long delivery time because parts are pending.

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Denis V.

Rating: 4 out of 5

Published on 28/08/2021 à 21h23 following a purchase from 20/06/2021

The delivery person was very nice, he dropped off the package where it suited me and all with kindness and friendliness. It's a bit complicated to reach the office by phone and leave a message. But they are serious people in their job. A safety note, I have 8 small children and the youngest (4 years old) had the idea to go underneath while the others were playing on top. So supervision is essential, but maybe a net underneath would be welcome.

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Serge C.

Rating: 4 out of 5

Published on 28/08/2021 à 12h31 following a purchase from 18/07/2021

Delivery ok, nothing to report.

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Anne Marie S.

Rating: 4 out of 5

Published on 28/08/2021 à 08h11 following a purchase from 15/04/2021

The package was not delivered to the address indicated on my order. The delivery person left it in the adjacent shop. But since the shopkeeper was on vacation, his replacement was unable to find the package. Upon the manager's return on August 15, I again claimed this package that you said was delivered!! In short, an order made in June arrived after August 15 and my children could not use the trampoline to their great dismay!!

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