Customer reviews of France Trampoline

Quality product. Easy to assemble (I am a small woman and I installed it alone) but you need more than 2 people to tighten the cable completely. The kids are happy to play on it all day long.

Quality trampoline despite a manufacturing delay with a delivery that was postponed 3 times.

Large Apollo trampoline suitable for sports use by an adult-sized person: stable and solid structure; springs and jumping mat allow for great rebounds; high and solid safety net but fragile in some points (entry, carbon fiber arches). The quality of the materials is good, except for some plastic parts and a few points of fragility of the net. After 3 months of use, the pleasure is still there. The few problems encountered are: - the plastic hooks to hold the protective foam around the jumping mat break one after the other. - the zipped entry of the net threatens to tear quickly as it is not designed for a medium/large person - the carbon arch that holds the net up is very difficult to install and quite fragile - the net is very difficult to install - at least 2 people are needed but preferably 3 or 4 to properly install the trampoline. - leaves and anything that flies in a garden is likely to get stuck between the protective foam and the net: difficult to keep the edges of the jumping area perfectly clean. As for the supplier, the advice over the phone is wise and an impression of seriousness and professionalism emerges from the exchanges. As for the website, one can regret that the status of the order does not evolve after the order has been placed (in other words: no provisional tracking of the delivery which is annoying because one must be present on the day of delivery).

Quality products conforming to the description and received within the announced timeframe. Order received in 2 deliveries due to unavailability of a product but we had to manifest for the 2nd delivery because we were apparently forgotten...

Super trampoline. However, I still haven't received the ladder.

Good evening, we are satisfied with the trampoline and its quality. We will need to see after 1 year to make an assessment, the old one lasted 8 years (sixbros) France trampoline needs to do better in durability.

The trampoline allows children to have fun. They are perfectly happy with it. The assembly was more difficult in the part to fix the net underneath. 2 hooks broke and I need to order them. For the cushion above the hooks, I also have 2 hooks that need to be changed because they fell and since I mowed over them, they are damaged. No luck. The cushion has wrinkles and it is not easy to lay it flat. Finally, the strap around the perimeter was difficult to install. Despite these 3 negative points, we are very satisfied with the quality of the trampoline.

Very good trampoline of great quality; our children are having a blast with it. Only downside: the fixing kit was delivered later than the trampoline which, in the meantime, flew over to the neighbor. Result, 150 euros worth of spare parts to order...

The delivery took 4 months, also certainly due to Corona. However, communication worked flawlessly and so the parts arrived in very good quality.

delivery time a bit long

Fast delivery, easy order, product okay

Product conforms to the description.

Good product but delivery time too long.

well packaged, no parts missing. But delivery time was very long (over 2 months). However, I knew this, you told me, so it's fine for me.

satisfied

Quality product. Too bad the delivery times are not respected, but especially that we are not kept informed of the extension of this delay.

Very satisfied with the France trampoline service

Order placed very simply and very quickly, careful delivery and respected; however, I am a bit disappointed with a product that comes from *** (this was not mentioned anywhere) and which is not of top quality.

Perfect except for longer than expected delays not specified on the order

Excellent quality product. Robust appearance and very pleasant to use. Quite simple to assemble. Order delivered in 2 parts. Very long delivery time (3 weeks after the indicated deadline at the time of order knowing that the initial deadline was already 2 months due to COVID).

Good after-sales service

****

the complete trampoline net kit meets our expectations, easy to assemble following the advice of a technician from the company

friendly and competent

very good quality and very serious (a bit long wait for restocking spare parts)

Serious

compliant with the request

Order for a mat because the other one did not last. Order placed quickly. Delivery too long

good advice

Nothing to report, package in good condition, arrived on time

Good morning, I still have not received my entire order, as the rain cover was missing which I did receive, but I am still missing the protective skirt which was sent small and does not correspond to my oval trampoline 430, I am still waiting, thank you very much.

Good products and advice, however, delivery could be improved, the carrier sent his number by SMS for an appointment but is very difficult to reach...

Excellent quality trampoline that the whole family can enjoy. The only downside is the delivery in two parts to get the complete product... I note a certain lack of proactive information on delivery times.

Very good quality trampoline. With two good handymen, assembly is easy.

good product, delivered within the announced deadlines

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Regarding the delivery, the trampoline arrived later than expected. As we were absent because we were not informed of the delivery day, the delivery person called us to say that he would leave the trampoline in front of the gate even though we had left instructions. He justified the drop at the gate by saying that it wouldn't be stolen. We insisted that he leave the trampoline with the neighbors.

High quality product. I am completely satisfied, too bad the delay is so long and that the order arrives in two parts. I still recommend the site.

Delivery a bit long but excusable given the circumstances.

Order in the difficult context of confinement. Delay and partial delivery, overall satisfactory given the conditions and good communication from customer service. However, the logistics providers for delivery are not up to par, unreachable, and not flexible at all. The second delivery was left in front of our door in view of everyone in our absence. The delivery person signed in our place, thus validating the delivery. Once installed, the trampoline is completely satisfactory.