Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 064 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

4 star reviews

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H
Hervé C.
Rating: 4 out of 5
following a purchase from 03/06/2020
Product meets my expectations
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Olivier D.
Rating: 4 out of 5
following a purchase from 20/04/2020
Very good contact and attentive
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Fabien B.
Rating: 4 out of 5
following a purchase from 29/04/2020
Delivery on time, good quality product.
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Elsa K.
Rating: 4 out of 5
following a purchase from 09/05/2020
Good despite the announced delivery delay
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Eddie M.
Rating: 4 out of 5
following a purchase from 01/07/2020
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Nelly L.
Rating: 4 out of 5
following a purchase from 05/06/2020
Trampoline of very good quality that makes our son happy. Small downside on the delivery times since it was supposed to arrive on June 30th (before his birthday), then finally shipped on July 2nd (the day of his birthday) to be available for delivery 10 days later. The surprise effect was not quite the same...
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Lovane E.
Rating: 4 out of 5
following a purchase from 26/05/2020
Product satisfaction
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C
Christine S.
Rating: 4 out of 5
following a purchase from 26/05/2020
The net I bought is almost perfect but we can't close the zipper as it is missing at least 30 to 40 cm even when pulling very hard
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Patricia D.
Rating: 4 out of 5
following a purchase from 20/05/2020
Very good product quality. Easy to assemble and clear instructions. Following an error on my part, very good responsiveness from the after-sales service.
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Sophie M.
Rating: 4 out of 5
following a purchase from 26/05/2020
Good product, but the assembly instructions are not clear at all
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Céline V.
Rating: 4 out of 5
following a purchase from 25/05/2020
Product conforms to the description, arrived before the expected date to my son's great joy. The manual is not very clear, prefer the explanations on the website.
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Nadine K.
Rating: 4 out of 5
following a purchase from 24/05/2020
Prompt response to questions via email. Reliability of delivery
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Matthias G.
Rating: 4 out of 5
following a purchase from 18/05/2020
Delivery time relatively long, but was announced at the time of purchase. Item and delivery were good. Easy assembly, high quality. Gives a durable impression... Price-performance ratio excellent.
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Oliver B.
Rating: 4 out of 5
following a purchase from 29/04/2020
A great trampoline that the kids love to use. Assembly was hassle-free. Only a bit annoying was the long delivery time, but that is probably due to Corona. In short: I am satisfied.
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Audrey V.
Rating: 4 out of 5
following a purchase from 28/04/2020
Good product
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Damien A.
Rating: 4 out of 5
following a purchase from 26/06/2020
Very good quality, small issue at delivery as some springs were missing but were sent back immediately
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Barbara B.
Rating: 4 out of 5
following a purchase from 27/04/2020
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Frederic T.
Rating: 4 out of 5
following a purchase from 05/04/2020
Good product that meets expectations. Lack of communication from France Trampoline regarding delivery times during COVID-19 (order placed on April 5 for delivery completed at the end of June)
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Julien A.
Rating: 4 out of 5
following a purchase from 25/05/2020
The order tracking very useful. Unfortunately, the material received did not last more than 2 weeks. Excellent after-sales service to replace the defective material.
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Nelly P.
Rating: 4 out of 5
following a purchase from 18/05/2020
Good product
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Reggy L.
Rating: 4 out of 5
following a purchase from 18/06/2020
Good product,
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Guillaume M.
Rating: 4 out of 5
following a purchase from 15/04/2020
satisfied with the product, assembly in 2 hours nothing complicated. However, one of the seams of the spring protection (at the foot level) has already started to come undone. Order placed during confinement so extended delay but always kept informed, delivery ok. good product that seems to be of good quality and more robust in its design than Decathlon or others.
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Guillaume P.
Rating: 4 out of 5
following a purchase from 20/05/2020
Material conforms to expectations. The fiberglass arch is no longer in one piece with an elastic in the middle, which allows for better adjustment of the perimeter of the upper circle of the net, by putting as many elements as necessary. The downside is that they seem to disconnect more easily.
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Pascal B.
Rating: 4 out of 5
following a purchase from 25/04/2020
Product of very good quality, waiting for the product within the deadlines.
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Gaëtan R.
Rating: 4 out of 5
following a purchase from 22/05/2020
Overall, I am happy with the service provided. I had to call a week after receiving an email to ensure that the order would arrive; everything went well, the material arrived in good condition and of very good quality.
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Guillaume M.
Rating: 4 out of 5
following a purchase from 11/04/2020
Product always conforms in quality to what we are looking for. Small downside, the new sleeve to put at the top of the net is no longer in one piece and I am missing 10 cm to finish the round.
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Patricia D.
Rating: 4 out of 5
following a purchase from 17/06/2020
Very good product, nice and sturdy. Despite a laborious assembly (the instructions are not very precise), plus the fixing brackets were not the right ones.... So the kids had to wait a few more days... Fortunately, the phone service was very responsive! And the right brackets arrived 3 days later....
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Cédric G.
Rating: 4 out of 5
following a purchase from 21/04/2020
Good products. Pleasant relationship. Prices are still high. Football and giant dice for trampoline ordered, of decent quality but expensive.
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Emmanuel D.
Rating: 4 out of 5
following a purchase from 13/04/2020
Good order tracking despite COVID-19 (2 months wait). The only downside was the lack of a call from the delivery person before delivery.
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Henry B.
Rating: 4 out of 5
following a purchase from 03/06/2020
Good service and quality.
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Wolfgang M.
Rating: 4 out of 5
following a purchase from 02/05/2020
Great trampoline, logical assembly instructions - the only deduction of stars for the padding, which doesn't stay where it should and you have to keep adjusting it - otherwise top notch, delivery as planned - good price-performance ratio - would order it again!
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David B.
Rating: 4 out of 5
following a purchase from 08/05/2020
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Samuel S.
Rating: 4 out of 5
following a purchase from 05/05/2020
Nothing to report. Just disappointed with the maintenance of the leather of the spring covers all around the trampoline, it rises with each use.
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Benjamin H.
Rating: 4 out of 5
following a purchase from 21/04/2020
very well, professional
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Valérie D.
Rating: 4 out of 5
following a purchase from 24/04/2020
Delayed delivery (during the lockdown period) but pleasant and professional team on the phone and a small gift as a bonus to apologize for the delay. This was my second order and I would place others again if needed without hesitation.
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Natacha P.
Rating: 4 out of 5
following a purchase from 10/06/2020
An error in sending the first order, which still went well despite the start of confinement and was well rectified by phone (customer service very available, thank you). Then finally sending the appropriate material without extra cost and as soon as possible. Very satisfied professional team with the material.
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Silvana G.
Rating: 4 out of 5
following a purchase from 08/06/2020
The manual is not clear enough, fortunately, videos are posted on the internet.
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Thierry G.
Rating: 4 out of 5
following a purchase from 01/06/2020
Very good quality
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Patrick D.
Rating: 4 out of 5
following a purchase from 12/06/2020
Product perfect, compliant, fast shipping and well-packaged parcel.
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Pauline C.
Rating: 4 out of 5
following a purchase from 16/05/2020
Good service, quick response from customer service. The assembly instructions are not very clear even though it is quite easy to assemble, but small post scripts on assembly tips would be appreciated. Ex: the direction to thread the net with the rods..etc but the trampoline is of very good quality and for the whole family! The kids aged 17, 5, and 12 are making big jumps!!
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