Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 064 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

4 star reviews

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A
Annick M.
Rating: 4 out of 5
following a purchase from 14/05/2020
The model provided is not identical to the original, but fits perfectly.
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Pull J.
Rating: 4 out of 5
following a purchase from 23/04/2020
Delivery time too long
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Dominique M.
Rating: 4 out of 5
following a purchase from 09/06/2020
Fast delivery. Product as described
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Thierry W.
Rating: 4 out of 5
following a purchase from 30/04/2020
Long time but due to COVID-19. The order was well respected. Trustworthy person, very good.
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Will N.
Rating: 4 out of 5
following a purchase from 28/04/2020
Good product overall...4 stars because one seam slightly off the fabric...Informed so that the quality is perfect...
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Olivier B.
Rating: 4 out of 5
following a purchase from 23/05/2020
I had to report a size error on the product. Then, product well received and installed. Now to test the durability of the seams of the jumping mat.
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Aurelie M.
Rating: 4 out of 5
following a purchase from 17/05/2020
Nothing to report.
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Elodie P.
Rating: 4 out of 5
following a purchase from 07/06/2020
Very fast and serious, I am delighted with this company and I recommend it.
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Daniel N.
Rating: 4 out of 5
following a purchase from 07/05/2020
****
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Anne F.
Rating: 4 out of 5
following a purchase from 26/05/2020
Overall good quality and good customer follow-up. However, the small plastic parts of the trampoline are fragile. I had a problem with a part of the ladder and now with the tensioners under the trampoline. It's a shame because we bought French to avoid this kind of inconvenience.
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Monika S.
Rating: 4 out of 5
following a purchase from 21/05/2020
Ordering was easy, despite the announcement of a waiting time, it still went relatively quickly. I had chosen purchase on account, which wasted time because the amount had to arrive first. Otherwise very satisfied and our trampoline roof serves its purpose perfectly.
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Anne H.
Rating: 4 out of 5
following a purchase from 17/04/2020
A few small issues related to the carrier but quickly resolved thanks to a customer service that is easily reachable and responsive. Thank you.
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Sandra P.
Rating: 4 out of 5
following a purchase from 19/05/2020
As I ordered without being at home, I relied on the information present on the site, however, the size of your springs has changed for the Ovalie and I ended up with springs that were too short... exchange made without any problem, long delays to my taste but for a health crisis period, probably normal.
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Jean-philippe A.
Rating: 4 out of 5
following a purchase from 01/05/2020
delivery quite fast during the COVID period. Impossible to reach you by phone but that is normal given the period. This led to an error on my part regarding the order. Didn't have time to make a return because too many professional activities. Otherwise, the quality of the products is there.
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Carole C.
Rating: 4 out of 5
following a purchase from 28/05/2020
Trustworthy site, serious, well-packaged and fast shipping
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Sebastien H.
Rating: 4 out of 5
following a purchase from 29/04/2020
Good service satisfied, except regarding the delay (a bit long)
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Yves-jacques L.
Rating: 4 out of 5
following a purchase from 24/04/2020
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Lena O.
Rating: 4 out of 5
following a purchase from 29/05/2020
Everything went well
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Jean-jacques J.
Rating: 4 out of 5
following a purchase from 21/04/2020
Product conforms; very good quality fiberglass. Only the delivery time was too long but it is true that the period was heavily disrupted
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Daniel D.
Rating: 4 out of 5
following a purchase from 21/04/2020
Trampoline net OK in all its forms but the time to receive it was endless surely due to COVID
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Stéphane G.
Rating: 4 out of 5
following a purchase from 15/04/2020
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Carine O.
Rating: 4 out of 5
following a purchase from 29/05/2020
Trampoline delivered a few days late. Problem with the jumping mat: one strap was damaged and gave way after a few minutes, at the level of the triangular attachment that connects to the spring. The mat was changed quickly, without a message, little note, comment... But it arrived quickly and without hassle :-) ... We also ordered a cover, and it is already quite delayed!!! :-(
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Stephane L.
Rating: 4 out of 5
following a purchase from 20/05/2020
Quality product. Timelines respected. The instructions are a bit difficult to decipher to make the hole before placing the trampoline.
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Severine T.
Rating: 4 out of 5
following a purchase from 23/04/2020
Perfect order tracking, they detail everything, impeccable delivery. Trampoline mat ordered by following their instructions well to take measurements, the site explains well. Small detail, trampoline mat quite stiff compared to the one I had before (Trigano mat).
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Nicolas S.
Rating: 4 out of 5
following a purchase from 03/05/2020
Very good quality.
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Gilbert C.
Rating: 4 out of 5
following a purchase from 18/03/2020
Delivery time complied with.
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Aymeric D.
Rating: 4 out of 5
following a purchase from 10/05/2020
High quality trampoline but the delivery needs to be reviewed. The carrier damaged my gate and caused an accident on the road... not polite at all and very familiar!!!
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Cyril M.
Rating: 4 out of 5
following a purchase from 02/05/2020
Very good trampoline, delivery information OK, only problem was the assembly of the fiberglass rod extremely difficult to close.
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Andreas G.
Rating: 4 out of 5
following a purchase from 11/04/2020
The trampoline has good quality. The delivery time was a bit long due to Corona. Communication with the Dachser freight forwarder was great...very friendly staff on the phone and the promised delivery date was kept.
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Ana María L.
Rating: 4 out of 5
following a purchase from 03/05/2020
Everything was fine although the order was delayed due to COVID. I had to make a return and had no problem
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Jacques G.
Rating: 4 out of 5
following a purchase from 25/05/2020
Strap and accessories of good quality, strap tensioner of lesser quality, handling to loosen the strap is not immediate and needs to be explained in the manual.
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Alban V.
Rating: 4 out of 5
following a purchase from 25/05/2020
Great zip line, the kids are happy, they love it.
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Patrick L.
Rating: 4 out of 5
following a purchase from 24/05/2020
Very satisfied with the product, at first glance good quality, to see in use. Easy to install with the instructions, my grandchildren can't get enough of it. Perfect sales procedure and delivery times.
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Olivia T.
Rating: 4 out of 5
following a purchase from 23/04/2020
Respected the deadlines.
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Sandrine G.
Rating: 4 out of 5
following a purchase from 03/05/2020
The product is very well thought out. But the attachments are a bit long to put on and take off when a storm or strong wind approaches. We finally attached it only with the Velcro which is easier and quicker to remove!! My daughter won't enjoy it for long because she almost touches the middle bar.
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Christine S.
Rating: 4 out of 5
following a purchase from 18/05/2020
The net does not go all the way around at the base while at the top at the stakes everything corresponds, unfortunately I cannot close the zipper all the way down.
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Annette D.
Rating: 4 out of 5
following a purchase from 15/05/2020
Satisfied with the order, although the trampoline is of another brand I was able to adapt the net.
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Jerome M.
Rating: 4 out of 5
following a purchase from 04/05/2020
The product is compliant and of quality.. However, the delivery did not go as planned... no contact from the delivery person to define the delivery day.. being a merchant I had to call customer service twice to be sure about delivery details.. which is not very serious either but I had to organize myself on the spot... too bad
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Stéphanie M.
Rating: 4 out of 5
following a purchase from 18/05/2020
Delivery too long
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Laurent M.
Rating: 4 out of 5
following a purchase from 01/05/2020
Very happy with the trampoline, however the anchoring kit is of mediocre quality, especially the straps, one broke while tightening it by hand, I dare not imagine the day when the wind blows at over 100 km/h
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