Customer reviews of France Trampoline

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Ginette S.

Rating: 4 out of 5

Published on 17/06/2019 à 11h51 following a purchase from 25/05/2019

Super.

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Severine Z.

Rating: 4 out of 5

Published on 16/06/2019 à 20h25 following a purchase from 26/05/2019

Product that seems to be of good quality... to be tested over time... Improve the net attachments with threads that come undone very, too easily.

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Yann L.

Rating: 4 out of 5

Published on 13/06/2019 à 18h10 following a purchase from 23/05/2019

Satisfactory and enlightening phone contact about the products searched; Speed of order processing over the phone. Competence of the interlocutor.

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Charlotte R.

Rating: 4 out of 5

Published on 12/06/2019 à 21h47 following a purchase from 22/05/2019

Good material but chaotic delivery, labeling errors that led to delays. Poor delivery tracking.

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Alexandrine L.

Rating: 4 out of 5

Published on 12/06/2019 à 10h41 following a purchase from 22/05/2019

The product is great but the delivery was average. The total weight of the packages was about 150kg and the delivery person dropped the packages at the end of our driveway and didn't even want to help us load the boxes into the car to move the packages a bit. Review your conditions with your carrier!

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Suzy M.

Rating: 4 out of 5

Published on 11/06/2019 à 21h56 following a purchase from 21/05/2019

good

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Nicolas Z.

Rating: 4 out of 5

Published on 11/06/2019 à 21h12 following a purchase from 20/05/2019

A bit tedious to assemble but a lot of fun afterwards!!!

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Caroline V.

Rating: 4 out of 5

Published on 10/06/2019 à 19h39 following a purchase from 19/05/2019

Disappointed by the delivery service (Kuehne Nagel) but your services quickly took over to organize an appointment for the second delivery.

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Nicolas L.

Rating: 4 out of 5

Published on 10/06/2019 à 17h45 following a purchase from 17/05/2019

Product completely in accordance with the order and delivered on time

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Etienne C.

Rating: 4 out of 5

Published on 09/06/2019 à 16h28 following a purchase from 18/05/2019

Nothing to report, delivered on time. Package slightly damaged but without damage to the material. Inventory remains to be done upon our return from our trips until the end of June. Package waiting in a safe place.

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Sébastien H.

Rating: 4 out of 5

Published on 07/06/2019 à 14h22 following a purchase from 12/05/2019

Good product but less qualitative than the net delivered 5 years ago with the trampoline.

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Agnès L.

Rating: 4 out of 5

Published on 07/06/2019 à 10h28 following a purchase from 06/05/2019

Very good

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Michel S.

Rating: 4 out of 5

Published on 06/06/2019 à 20h15 following a purchase from 16/05/2019

Satisfied with my order at France trampoline but the delivery service leaves much to be desired as there was no appointment and a phone call 15 minutes before the delivery person's arrival. I could not receive the package as I was absent due to a death and I found my order on a pallet in front of my gate because the delivery person could not come back. Fortunately, the package was in good condition and compliant. So I am not happy with the delivery.

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Alain N.

Rating: 4 out of 5

Published on 06/06/2019 à 16h28 following a purchase from 03/05/2019

GOOD SERVICE

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Xavier D.

Rating: 4 out of 5

Published on 06/06/2019 à 13h25 following a purchase from 09/05/2019

Error in the preparation of the package quickly repaired by a new shipment.

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Marie Laure D.

Rating: 4 out of 5

Published on 05/06/2019 à 13h30 following a purchase from 03/05/2019

😄😄😄

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François M.

Rating: 4 out of 5

Published on 04/06/2019 à 19h20 following a purchase from 09/05/2019

The products are well described, the telephone sales service is available and takes requests into account. Product received within the announced timeframe. Very good evaluation of service quality. A small regret but it concerns the product and not the service (hence the 4*). Lack of rigidity in the structure of the trampoline in the 4.3m version. This product deserves the structure proposed for the 4.9m (larger diameter tubes)

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Gerard F.

Rating: 4 out of 5

Published on 04/06/2019 à 12h53 following a purchase from 13/05/2019

A good service

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Annick L.

Rating: 4 out of 5

Published on 04/06/2019 à 11h42 following a purchase from 05/05/2019

Good product

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Christian M.

Rating: 4 out of 5

Published on 03/06/2019 à 12h26 following a purchase from 13/05/2019

Very good product, except for the anchoring kit which is a bit light and has a strap system that is not practical at all. Ratchets would have been much quicker for me as I move the trampoline every time I mow.

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Sophie M.

Rating: 4 out of 5

Published on 02/06/2019 à 09h24 following a purchase from 04/05/2019

Product that seems to be of excellent quality: perfect size, very pleasant bounce. The product arrived very quickly (4 days after order). The instructions were clear, and the assembly went well, despite a bit of hassle with the structure. I am very satisfied with the product, much less with the delivery: absolutely rude and obnoxious delivery person, who literally threw my package into the garden, unacceptable... I sent an email to the delivery platform, I certainly received no response.

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Bénédicte M.

Rating: 4 out of 5

Published on 31/05/2019 à 12h43 following a purchase from 05/05/2019

Clear site. Fast delivery.

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Anne R.

Rating: 4 out of 5

Published on 30/05/2019 à 18h29 following a purchase from 07/05/2019

Excellent service, fast

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Bihr B.

Rating: 4 out of 5

Published on 30/05/2019 à 12h23 following a purchase from 09/05/2019

very satisfied with the ordered product

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Jerome M.

Rating: 4 out of 5

Published on 26/05/2019 à 20h45 following a purchase from 05/05/2019

Good Except for the carrier who does not help at all to drop off extremely heavy packages..

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Arnaud H.

Rating: 4 out of 5

Published on 26/05/2019 à 18h15 following a purchase from 20/04/2019

Average delivery

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Stephane M.

Rating: 4 out of 5

Published on 26/05/2019 à 16h43 following a purchase from 03/05/2019

Very good, happy with the material, I recommend France Trampoline, thank you

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Stéphanie M.

Rating: 4 out of 5

Published on 26/05/2019 à 16h11 following a purchase from 03/05/2019

Top response from customer service after a disappointing first purchase

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Fabrice A.

Rating: 4 out of 5

Published on 25/05/2019 à 08h58 following a purchase from 30/04/2019

Very good, the children are delighted they have a brand new trampoline!

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Jacques B.

Rating: 4 out of 5

Published on 22/05/2019 à 21h56 following a purchase from 01/05/2019

the product I bought is perfect. but I paid an extra fee for fast delivery, Chronopost 20, my package arrived 5 days later...

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Christelle L.

Rating: 4 out of 5

Published on 22/05/2019 à 11h48 following a purchase from 01/05/2019

Delivery on time. Correct product although there is no elastic with the fiberglass rods on the upper part. Otherwise, it corresponds to the order

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Yoann C.

Rating: 4 out of 5

Published on 22/05/2019 à 08h27 following a purchase from 01/05/2019

Very nice quality trampoline. However, the instructions for assembly need to be revised as they are not clear at all.

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Lydie H.

Rating: 4 out of 5

Published on 20/05/2019 à 19h12 following a purchase from 26/04/2019

Difficult to find the right net among all the products offered

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Eve P.

Rating: 4 out of 5

Published on 20/05/2019 à 16h30 following a purchase from 18/04/2019

*** is very nice

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Martine A.

Rating: 4 out of 5

Published on 19/05/2019 à 16h12 following a purchase from 26/04/2019

To be sure to have my order on time, I chose an express order in 24 hours, and on the scheduled day I received a text that there was a problem and that my delivery was delayed!!! And since the next day was May 1st, I only received my package the day after that!! In the meantime, I still paid VERY, TOO much for this delivery!! Otherwise, nothing to say: very good packaging, item corresponding well to my order!

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Lionel V.

Rating: 4 out of 5

Published on 17/05/2019 à 18h57 following a purchase from 11/04/2019

It's true that once assembled, the trampoline looks great and is impressive. But the assembly is far from being as easy as in the online help videos. In particular, the famous 'exclusive' T-junctions only fit very difficultly with some other parts. Contacted, the customer service encouraged us to assemble them with force. A few well-placed hammer blows got it done. But the assembly that should have taken an afternoon ended up taking several days. And the trampoline is probably no longer fully dismountable now.

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Laurent M.

Rating: 4 out of 5

Published on 17/05/2019 à 13h55 following a purchase from 26/04/2019

Perfect

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Marie Laure D.

Rating: 4 out of 5

Published on 15/05/2019 à 19h58 following a purchase from 19/04/2019

Very good welcome

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Emeline P.

Rating: 4 out of 5

Published on 14/05/2019 à 20h42 following a purchase from 24/04/2019

Super solid trampoline with a good bounce. Fast delivery and no problems. Assembly took 3 hours.

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Alex A.

Rating: 4 out of 5

Published on 14/05/2019 à 17h37 following a purchase from 23/04/2019

I hired the urgent transport service and it took 5 days to receive the shipment, no one has refunded me the price of that service.

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