Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

4 star reviews

Reset filters
O
Olivier S.
Rating: 4 out of 5
following a purchase from 26/06/2018
Very good quality of service
Translated reviews
A
Aurélie G.
Rating: 4 out of 5
following a purchase from 04/07/2018
Very good telephone service to guide us on the choice and after-sales service for some information on assembly; very good quality product. However, I do not recommend the paid option for delivery in 24/48h: for an order placed on Wednesday evening, we went to pick up the product ourselves at the carrier's warehouse the following Tuesday, for fear of waiting at least another 24h (it may not seem like much, but for a birthday gift, it's a bit annoying).
Translated reviews
F
Florent S.
Rating: 4 out of 5
following a purchase from 04/07/2018
good
Translated reviews
L
Lindsay V.
Rating: 4 out of 5
following a purchase from 30/06/2018
Fast delivery. Product arrived in good condition.
Translated reviews
L
Laurence W.
Rating: 4 out of 5
following a purchase from 18/06/2018
Very well informed by customer service. A bit of a wait as the product was not available right away. Product met my expectations.
Translated reviews
Y
Yannick L.
Rating: 4 out of 5
following a purchase from 24/06/2018
Very good
Translated reviews
A
Alberto S.
Rating: 4 out of 5
following a purchase from 26/06/2018
The telephone support was very satisfactory and comprehensive. The delivery times were respected and the goods arrived in perfect condition. The assembly manual was very sparse, but still sufficient. The assembled product meets expectations.
Translated reviews
B
Boris R.
Rating: 4 out of 5
following a purchase from 01/07/2018
Products conform to the description. Delivery quite fast.
Translated reviews
C
Cornelia R.
Rating: 4 out of 5
following a purchase from 21/06/2018
Very good. The boys had fun.
Translated reviews
C
Carabeuf H.
Rating: 4 out of 5
following a purchase from 11/06/2018
A bit of a long wait because the product was out of stock
Translated reviews
C
Christine T.
Rating: 4 out of 5
following a purchase from 19/06/2018
Perfect! Well received the bundle of samples presented on your site. But I had requested (in the small comment box) an additional sample (if possible) of the smallest net (mesh 6.5x7mm) existing on your site and my client is interested in that mesh. No response on this subject in your letter accompanying the package!?
Translated reviews
Response from France Trampoline
Hello, The smallest mesh offered on our site is indeed the 13x13mm, included in the sample of nets that was sent to you. Unfortunately, we do not offer a net in 6.5x7mm. We remain at your disposal for any questions, The France Trampoline team
L
Laurent M.
Rating: 4 out of 5
following a purchase from 28/06/2018
Delivery on time, impeccable. Good quality trampoline I am very satisfied. Only small downside, the assembly manual lacks details such as the exact position to put the protective net and for example it is not indicated that you need to put 2 fixings per pole for the protective net. There are also no markers to know which spring to attach to which hook. With some logic, you can still manage.
Translated reviews
M
Maryline M.
Rating: 4 out of 5
following a purchase from 27/06/2018
Good product
Translated reviews
J
Jeremie P.
Rating: 4 out of 5
following a purchase from 28/06/2018
Perfect product corresponding to our order Good quality, just missing an additional tensioner, allowing to put one on each side to stretch it properly
Translated reviews
C
Cedric V.
Rating: 4 out of 5
following a purchase from 27/06/2018
Product conforms to my expectations....not easy to adjust in height despite the fairly explanatory manual. ...the children are having a great time and that's the main thing!
Translated reviews
C
Christophe M.
Rating: 4 out of 5
following a purchase from 23/06/2018
Good product. The assembly instructions could be improved.
Translated reviews
F
Frédéric G.
Rating: 4 out of 5
following a purchase from 26/06/2018
-
Translated reviews
M
Muriel K.
Rating: 4 out of 5
following a purchase from 24/06/2018
Very fast order tracking and reception. I recommend.
Translated reviews
P
Pivot-pajot C.
Rating: 4 out of 5
following a purchase from 25/06/2018
very good quality, it makes a difference
Translated reviews
P
Pierre C.
Rating: 4 out of 5
following a purchase from 19/06/2018
The only downside is that the delivery was made unexpectedly without notifying us. We were at home so everything went well.
Translated reviews
A
Alain D.
Rating: 4 out of 5
following a purchase from 21/06/2018
France Trampoline is a regular supplier for me. After a trampoline, I bought a zip line. For both, complete satisfaction with the design of the equipment and the quality of service and contact.
Translated reviews
L
Ludivine R.
Rating: 4 out of 5
following a purchase from 21/06/2018
Fast service.
Translated reviews
J
Jean-philippe M.
Rating: 4 out of 5
following a purchase from 16/06/2018
The delivered product is completely satisfactory. It replaces an old trampoline mat, several attachments of which had given way, and many were weakened. The order was facilitated by all the useful indications to avoid any dimension errors. It is unnecessary to call us to make this verification... But it's a pity that the delivery to a Relay Point did not work at the time of the order: a computer problem to solve, which would have allowed to reduce shipping costs (which can make a difference)... Now, our Marsupilami is delighted: the gain in elasticity of the new mat allows him to jump even higher.
Translated reviews
M
Monica V.
Rating: 4 out of 5
following a purchase from 11/06/2018
Perfect
Translated reviews
G
Gaetane U.
Rating: 4 out of 5
following a purchase from 06/06/2018
good responsiveness and good customer service
Translated reviews
C
Christophe G.
Rating: 4 out of 5
following a purchase from 28/05/2018
perfect for the clarity of the site, information and telephone reception, a downside for the delivery in 3 times, and a carrier unclear about delivery times: too wide slots and not respected, regards
Translated reviews
Y
Yohan B.
Rating: 4 out of 5
following a purchase from 20/06/2018
Nothing to report. Very good quality
Translated reviews
G
Gérard L.
Rating: 4 out of 5
following a purchase from 15/06/2018
I didn't find the right product at first, resulting in an order error
Translated reviews
F
Francoise L.
Rating: 4 out of 5
following a purchase from 19/06/2018
no contact from the delivery person who arrived unexpectedly
Translated reviews
B
Bruno G.
Rating: 4 out of 5
following a purchase from 16/06/2018
Good quality. Just missing an installation manual.
Translated reviews
P
Patrice D.
Rating: 4 out of 5
following a purchase from 18/06/2018
Quality product. Easily installed
Translated reviews
E
Emmanuel D.
Rating: 4 out of 5
following a purchase from 18/06/2018
Everything is perfect, except that it is not mentioned that the service provider in charge of the delivery refuses to touch the pallet. As a consequence, it was impossible to help my wife unpack the contents of the pallet. Had to slide it into the garage of the co-owner. It should be clearly indicated that the provider can only drop a 130-kilo pallet in a place accessible to a pallet truck.
Translated reviews
M
Magali M.
Rating: 4 out of 5
following a purchase from 18/06/2018
Not much to say 😊 Efficient delivery and within the indicated deadlines. We chose a relatively large trampoline (4m30) but the assembly was quite quick. One foam element was slightly damaged in the box but it did not compromise the assembly of the part.
Translated reviews
C
Christine K.
Rating: 4 out of 5
following a purchase from 16/06/2018
very fast delivery
Translated reviews
A
Adolf L.
Rating: 4 out of 5
following a purchase from 29/06/2018
Completely satisfied with the trampoline itself. Only with the shipping company not. First, delivered half an hour late (12:30 instead of between 8 and 12), not friendly at all, pallet damaged, one box pressed in on the side... But fortunately, the trampoline was not damaged!!!
Translated reviews
P
Palange P.
Rating: 4 out of 5
following a purchase from 08/06/2018
Very happy with the service and the material received
Translated reviews
A
Arnaud D.
Rating: 4 out of 5
following a purchase from 14/06/2018
Good product. Spare parts reference difficult to find.
Translated reviews
F
Françoise T.
Rating: 4 out of 5
following a purchase from 13/06/2018
Good quality of the trampoline, good phone assistance. Inaccuracy regarding product information and payment methods: I discovered the promotion and the possibility of installment payment by myself.
Translated reviews
J
Jean G.
Rating: 4 out of 5
following a purchase from 11/06/2018
no delivery forecast
Translated reviews
A
André T.
Rating: 4 out of 5
following a purchase from 01/06/2018
The after-sales service is efficient!
Translated reviews
We use cookies for audience measurement and improving user experience.