France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.
I am not satisfied with the ground fixation system. The loops are of very poor quality as they deform very easily by hand. I am not sure they will serve their purpose in case of wind. Moreover, the manual for this fixation kit is poor.
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Escola Solc T.
Rating: 4 out of 5
following a purchase from 02/12/2016
The service is correct.
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Severine S.
Rating: 4 out of 5
following a purchase from 15/12/2016
Honestly, really not bad! Trampoline bought for the holidays, very accommodating and great delivery person, it was nice of him because otherwise Santa Claus would have been late! Trampoline assembled without rushing in 3 hours with two adults and three children testing it as we went along. The material seems solid, the instructions are accessible and it was approved on the spot. Small downside for the anchoring kit which seems light with a strap whose stitching has given way. But it's just a strap and not the riskiest part. To see in use. Thank you
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Eric B.
Rating: 4 out of 5
following a purchase from 26/11/2016
well-constructed site that shows the quality of the products quite well. I would have liked to be informed more precisely about the delivery time between placing the order and the first email informing of the order's dispatch. I appreciated the details on the packaging (size, weight, composition) everything went well with the carrier (appointment scheduling and punctuality)...
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Maes G.
Rating: 4 out of 5
following a purchase from 15/12/2016
Advisor available and efficient on the phone.
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Guilbaud M.
Rating: 4 out of 5
following a purchase from 16/12/2016
good
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Akane H.
Rating: 4 out of 5
following a purchase from 08/12/2016
-
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Valerio Z.
Rating: 4 out of 5
following a purchase from 13/12/2016
Good and well-made product, the plastic hooks of the protective net are too weak and broke immediately. However, recommended.
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Eduardo Esteban S.
Rating: 4 out of 5
following a purchase from 11/12/2016
Satisfied except that to put the protective cover it is necessary to disassemble all the protective nets! Regards ***
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Response from France Trampoline
Dear customer, our customer service is at your complete disposal for any doubts regarding the installation of the trampoline and its maintenance, including the installation of the protective cover. To position it correctly, it will not be necessary to disassemble the entire structure of the net, but simply detach the textile net from the top of the poles, slide it towards the center of the jumping mat and cover the entire structure, jumping mat, springs, and protective textile net with the cover. The edge of the protective cover will fit into the gaps between the net tensioning poles and the circular structure of the trampoline. See you soon!
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Elisabeth L.
Rating: 4 out of 5
following a purchase from 11/12/2016
No problem with the order and delivery
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Serge B.
Rating: 4 out of 5
following a purchase from 09/12/2016
Nothing to report. A phone call to clarify the order. A text for delivery. Everything was perfect.
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Stephane D.
Rating: 4 out of 5
following a purchase from 12/12/2016
the trampoline is great, the delay between order and departure from France Trampoline is way too long (prepaid, but 4 working days to confirm the order!!! and departure of the material on the 5th day! too long!!!)
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Frederic P.
Rating: 4 out of 5
following a purchase from 12/12/2016
Everything is perfect. Very good product Good team
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Laure M.
Rating: 4 out of 5
following a purchase from 12/12/2016
Fast, attentive, I recommend!
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Yann G.
Rating: 4 out of 5
following a purchase from 18/10/2016
Very good product with a responsive team and good advice. However, the assembly manual could be improved for better understanding.
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Stephane K.
Rating: 4 out of 5
following a purchase from 10/11/2016
Listening
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Francois C.
Rating: 4 out of 5
following a purchase from 05/12/2016
Excellent service but delivery costs much higher than expected.
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Jacky B.
Rating: 4 out of 5
following a purchase from 20/10/2016
Serious service, however, I cannot yet judge the quality of the equipment as I have not yet assembled it. I will get back to you to let you know what I think.
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Leonie C.
Rating: 4 out of 5
following a purchase from 10/12/2016
Very satisfied
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Claire P.
Rating: 4 out of 5
following a purchase from 11/12/2016
Very good site with a wide choice, the products are well described. The delivery went very well.
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Patrice H.
Rating: 4 out of 5
following a purchase from 11/12/2016
Good delivery performance: nothing to complain about. For the trampoline: note that one spring must be mounted upside down and a plastic attachment is broken at the level of the net's fixings under the trampoline. Also, there is a contradiction in the manual regarding the possibility of leaving the trampoline outside all year round.
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André H.
Rating: 4 out of 5
following a purchase from 29/11/2016
Nothing to report. Delivery on time, easy assembly, immediate use adapted to the request. Regret that 15 days ready we could have benefited from a 30% discount!!!!!!
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Gèrard B.
Rating: 4 out of 5
following a purchase from 06/12/2016
The site is very clear, easy to order. Delivery respected.
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Serge C.
Rating: 4 out of 5
following a purchase from 27/11/2016
Good regarding the product, but waiting to be assembled in the spring. However, the delivery was a disaster, change your provider quickly.
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Nicolas A.
Rating: 4 out of 5
following a purchase from 01/12/2016
Easy to assemble. And of good quality.
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David J.
Rating: 4 out of 5
following a purchase from 11/11/2016
Assembling the trampoline is easy except for the ladder.....
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Christiane V.
Rating: 4 out of 5
following a purchase from 26/11/2016
We set it up after Christmas, obviously it's a good quality product, the kids started using it right away and are thrilled.
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Jérôme A.
Rating: 4 out of 5
following a purchase from 03/12/2016
Trampoline received quite quickly and package in good condition, and in accordance with the description.
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Alain F.
Rating: 4 out of 5
following a purchase from 04/12/2016
The delivery was delayed, but after a phone call to your offices, the reaction was immediate, and we were delivered before Christmas very quickly.
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Caroline W.
Rating: 4 out of 5
following a purchase from 04/12/2016
Fast delivery. Easy to assemble except for the feet entering the T.
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François P.
Rating: 4 out of 5
following a purchase from 21/11/2016
Package delivered quickly after order, trampoline easy to assemble with two people. One downside: one of the black plastic hooks used to secure the safety net under the jumping mat arrived broken... Would it be possible to replace it?
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Response from France Trampoline
Hello, We are delighted to see that your trampoline suits you. We have noted the small issue with the plastic hook and we will get back to you as soon as possible to resolve this problem. See you soon on our site, The France Trampoline Team
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Aurélie G.
Rating: 4 out of 5
following a purchase from 02/12/2016
Fast delivery, material not tested as it was not unpacked... waiting for Christmas
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Jean-hubert G.
Rating: 4 out of 5
following a purchase from 28/11/2016
Very high efficiency and speed of the teams, both in ordering and in resolving a quality issue. Thank you
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Jean-pierre B.
Rating: 4 out of 5
following a purchase from 04/11/2016
good
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Bernadette B.
Rating: 4 out of 5
following a purchase from 24/11/2016
Although more expensive, the quality seems far superior to other brands. Easy and fast ordering and delivery. Clear and precise assembly video. A good quality-price ratio.
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Sylvie B.
Rating: 4 out of 5
following a purchase from 23/11/2016
Very good quality springs, not disappointed with the size, on the contrary the trampoline is just huge! Very simple and easy to assemble, although the instruction manual is not easy to understand. Small downside, the attachments of the safety net are plastic, and in the frost, break easily. But otherwise excellent trampoline, excellent quality!
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Jean Marc D.
Rating: 4 out of 5
following a purchase from 20/11/2016
excellent
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Mikaël P.
Rating: 4 out of 5
following a purchase from 20/11/2016
Hello, I ordered a cushion for my trampoline, it was not indicated that it already had the bungees, so I ordered the bungees at the same time and I ended up with bungees that I don't use. It would be good to specify in the description that the bungees are included.
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Sophie L.
Rating: 4 out of 5
following a purchase from 22/11/2016
fast service and good reception on the phone
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Christophe B.
Rating: 4 out of 5
following a purchase from 02/11/2016
The order arrived quickly and in good condition just one remark: I would have appreciated a reference on the ordered mat because I had a doubt for a moment that it was not the right one. I had to overlap it with the current one to validate. Otherwise nothing to report.
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