France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
Products conform to the description. No issues but shipping costs are VERY high just to put the folded products in a box!!
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Patrice P.
Rating: 4 out of 5
following a purchase from 19/05/2016
Important in our eyes / Good email follow-up on the question asked at purchase.
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Stéphanie L.
Rating: 4 out of 5
following a purchase from 15/05/2016
speed and quality of shipping. The trampoline seems very solid and of good quality.
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Fabrice E.
Rating: 4 out of 5
following a purchase from 20/05/2016
Very good "Trampoline Jump'Up 250 with net" for my child + very good quality + ease of assembly (even alone)... Thanks to that, the fabric is resistant up to 120kg, I can even accompany my son to show him the right moves, which is not the case with all other manufacturers of this type of trampoline. (be careful not to jump with 2 at the same time on the fabric, as there is a risk of collision!) 2 downsides: - during my delivery, the transport was carried out via 2 different carriers, which lengthens the delivery time. - also, the box where the spring protection cushion is stored was damaged, and thus slightly torn...
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Response from France Trampoline
Hello Sir, We are delighted to see that the trampoline you received fully satisfies you. Following our call, please send us photos regarding the protection cushion if you please. We will be able to study your request and normally apply the warranty. We remain at your disposal. The France Trampoline team.
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Nicolas B.
Rating: 4 out of 5
following a purchase from 17/05/2016
good
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Catheleijne V.
Rating: 4 out of 5
following a purchase from 12/05/2016
Fast and good. Good quality.
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Juan Pedro G.
Rating: 4 out of 5
following a purchase from 17/05/2016
I am very glad that they contacted me, we are very happy with both the service and the quality of the trampoline but we never received the ladder we bought, how can we claim it, we don't know if it stayed at the transport company. Thank you very much, best regards.
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Andrea P.
Rating: 4 out of 5
following a purchase from 18/05/2016
EXCELLENT PRODUCTS!
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Jean-Luc D.
Rating: 4 out of 5
following a purchase from 19/05/2016
Delivery on time.
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Chavanon B.
Rating: 4 out of 5
following a purchase from 14/05/2016
good product, good services small problem with the assembly instructions not very precise
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Davy M.
Rating: 4 out of 5
following a purchase from 18/05/2016
Good contact, a quickly resolved error and ultimately satisfied as usual. I bought my trampoline from them and I always go through them for spare parts.
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Duriez P.
Rating: 4 out of 5
following a purchase from 16/05/2016
-
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Jean-Francis R.
Rating: 4 out of 5
following a purchase from 17/05/2016
Delivery in just 1 week. Perfect! However, the foam protection over the springs does not hold well. This deserves some thought for improvement.
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Thierry G.
Rating: 4 out of 5
following a purchase from 17/05/2016
well advised for the purchase
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Danielle V.
Rating: 4 out of 5
following a purchase from 17/05/2016
Very good service, but not very easy to choose the trampoline model, thank you.
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Lucette C.
Rating: 4 out of 5
following a purchase from 16/05/2016
Very easy order online. Delivery 4 days later. Appointment made with the delivery person. Satisfied. Meets the commitments of France Trampoline.
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Paola S.
Rating: 4 out of 5
following a purchase from 15/05/2016
one side of the covering is larger than the others so it remains a bit raised. The rest is good and well-structured
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Eva B.
Rating: 4 out of 5
following a purchase from 30/04/2016
Delivery on time, very satisfied with the incomplete product but the problem was resolved quickly.
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Olivier G.
Rating: 4 out of 5
following a purchase from 17/05/2016
It's a shame that shipping costs are not proportional to the order: I paid 13€ while I only needed a few springs... Otherwise very good!
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Ambrogio N.
Rating: 4 out of 5
following a purchase from 16/05/2016
The product meets expectations well, the packaging arrived broken and the carrier did not live up to your service. You can consult the email I sent you. Otherwise, I am satisfied.
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Vincent M.
Rating: 4 out of 5
following a purchase from 13/05/2016
Good quality product.
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Monia M.
Rating: 4 out of 5
following a purchase from 17/05/2016
Delivery within the announced deadlines.
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Lucia C.
Rating: 4 out of 5
following a purchase from 18/05/2016
Fast and excellent product
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Vincent R.
Rating: 4 out of 5
following a purchase from 16/05/2016
fast. solid. we will see the wear over time.
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Laura C.
Rating: 4 out of 5
following a purchase from 14/05/2016
I am very satisfied with the purchased product. The trampoline arrived a few days late, but complete in all its parts.
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Alice F.
Rating: 4 out of 5
following a purchase from 14/05/2016
Very good quality compliant with the description. The only downside is the purchase price, but it is a good investment in my opinion and it's ***!
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Tony Z.
Rating: 4 out of 5
following a purchase from 15/05/2016
Appointment scheduling + delivery OK.
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Nicolas R.
Rating: 4 out of 5
following a purchase from 14/05/2016
Spare parts easy to find and fast shipping. I am generally satisfied.
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Yves O.
Rating: 4 out of 5
following a purchase from 15/05/2016
Very good
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Christophe P.
Rating: 4 out of 5
following a purchase from 08/05/2016
Delivery within the deadlines. Assembly is simple and takes place within the indicated time. Very good jumping quality.
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Huss P.
Rating: 4 out of 5
following a purchase from 11/05/2016
The delivery times were respected, but the boxes were damaged without the material being affected. For assembly, it is necessary to be two; otherwise, it’s a hassle, otherwise good material to recommend.
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Response from France Trampoline
Hello, we do indeed recommend having 2 people to assemble the trampoline, as stated in the leisure trampoline assembly guide. Sometimes, skilled DIYers manage to assemble it alone, but it is easier with 2 people. The France Trampoline team.
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Pascal R.
Rating: 4 out of 5
following a purchase from 10/05/2016
Good service and fast delivery.
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Gerard C.
Rating: 4 out of 5
following a purchase from 10/05/2016
good
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Mélanie D.
Rating: 4 out of 5
following a purchase from 10/05/2016
Trampoline *** Assembly quite easy with 2 people. The children (and also the adults!) are starting to get their bearings. The product seems to be of good quality.
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Sabine L.
Rating: 4 out of 5
following a purchase from 11/05/2016
I am delighted with the trampoline I purchased. However, I am not satisfied with the delivery method: the carrier did not deliver on the scheduled day and I had to insist at the second agreed appointment for the delivery to be made after 5 PM.
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Sylvie P.
Rating: 4 out of 5
following a purchase from 10/05/2016
Very good product. It seems to be of good quality. We will see in use....
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Zahid S.
Rating: 4 out of 5
following a purchase from 10/05/2016
Only one small problem with the delivery where I had to call many times to be delivered on time. I had requested express delivery in 48 hours and if I hadn't called your services several times and called the delivery person, I would have been delivered 5 days later.
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Isabelle D.
Rating: 4 out of 5
following a purchase from 12/05/2016
Fast order and material meets my expectations (just a small tear on the tarp surrounding the springs, I hope it won't widen)
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Jean-Michel G.
Rating: 4 out of 5
following a purchase from 11/05/2016
The only negative point, the shipping costs are too high.
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Angelique M.
Rating: 4 out of 5
following a purchase from 11/05/2016
Very good, except the cushion attachments that broke. Be careful not to hook them with the net attachment underneath but around the circular tube of the trampoline. I have warned and hope for a replacement delivery of the elastics???????? I am still waiting. Otherwise, the edge of the cushion rises and reveals the trampoline tube, probably due to the net. There would probably be a need for additional cushion attachments. Otherwise, excellent product. Excellent sturdiness when my daughters jump on it, nothing moves. Well done to France Trampoline.
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