The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
Hello I was very well received and guided by the advisor I had by phone. The delivery went very well. However, I did not receive the invoice at home. I had in code (as it was the Christmas period) the trampofoot and it was supposed to have 2 balls with it that I did not receive. Thank you for your response to my requests. Best regards Mrs ***
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Damien R.
Rating: 4 out of 5
following a purchase from 14/12/2015
Good commercial service. Average on manufacturing times (order placed before the end of year holidays). Good delivery service. Very good after-sales service. Overall very satisfied with your service.
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Stéphanie P.
Rating: 4 out of 5
following a purchase from 07/02/2016
The trampoline is of very good quality. However, assembly takes much longer than announced (a little over 5 hours of struggle for 2 people, against one hour indicated in the assembly manual). The fiberglass rod is very difficult to assemble correctly and to close. If assembly option had been possible, it would have been perfect.
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Audrey H.
Rating: 4 out of 5
following a purchase from 10/01/2016
Easy order and fast delivery.
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Jacques P.
Rating: 4 out of 5
following a purchase from 22/02/2016
speed of order tracking and delivery. If I have a next order, I will go through you again.
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Roberto G.
Rating: 4 out of 5
following a purchase from 27/01/2016
Some problems on the site that were promptly resolved by capable and competent assistance. Good overall quality.
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Blandine B.
Rating: 4 out of 5
following a purchase from 25/02/2016
It's very pleasant, in this period where the trend is towards the programmed end of objects, to be able to find spare parts. However, a bit hard to swallow to pay 12€ in shipping for an item that costs 3€ and is very light.
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Willi E.
Rating: 4 out of 5
following a purchase from 03/03/2016
Excellent products
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Alvaro T.
Rating: 4 out of 5
following a purchase from 03/03/2016
Good service
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Jean-François A.
Rating: 4 out of 5
following a purchase from 03/03/2016
Perfect
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BRUNO P.
Rating: 4 out of 5
following a purchase from 09/02/2016
Excellent responsiveness
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Enrica M.
Rating: 4 out of 5
following a purchase from 18/01/2016
Excellent product. The only point to improve is the system with the ring of the safety nets, often the hooks detach. Very kind and competent staff.
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Esther O.
Rating: 4 out of 5
following a purchase from 21/12/2015
very good phone attention, both the explanations and the recommendations to help us decide.
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Eva A.
Rating: 4 out of 5
following a purchase from 04/12/2015
Everything is correct, easy assembly. Good service.
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Francois L.
Rating: 4 out of 5
following a purchase from 29/11/2015
Very good commercial contact, the website is better now even if I no longer have assembly videos like on the old site. Speed of shipping even if a package (protective cover) is missing from my order. I am convinced that this will be resolved quickly.
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Nelly L.
Rating: 4 out of 5
following a purchase from 01/12/2015
Trampoline not yet installed, but delivery OK. Small issue during the order because the credit card did not go through and I was called back the next day and also followed up on the delivery by phone. It's serious...!
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Laurent N.
Rating: 4 out of 5
following a purchase from 29/11/2015
delivery as expected
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Laurent D.
Rating: 4 out of 5
following a purchase from 09/08/2015
very good after-sales service, high-quality performance material
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Guillaume A.
Rating: 4 out of 5
following a purchase from 20/08/2015
ras
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Sophie V.
Rating: 4 out of 5
following a purchase from 16/09/2015
fast
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Edouard B.
Rating: 4 out of 5
following a purchase from 26/08/2015
One package was missing during the first delivery but the responsiveness was perfect. Very satisfied.
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Roland N.
Rating: 4 out of 5
following a purchase from 05/08/2015
delivery ok everything is fine.
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Monsieur M.
Rating: 4 out of 5
following a purchase from 18/08/2015
good quality of service
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Sandrine M.
Rating: 4 out of 5
following a purchase from 08/09/2015
Great product, it's a shame it slides on the tiles but just putting pads solves it.
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Guyllaume C.
Rating: 4 out of 5
following a purchase from 08/09/2015
Nothing negative to say.
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Sebastien C.
Rating: 4 out of 5
following a purchase from 21/09/2015
Trampoline protection cover delivered on time, product meets expectations and is of good quality
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Denis C.
Rating: 4 out of 5
following a purchase from 06/09/2015
Products conform to expectations and different materials (hope this lasts longer).
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Magalie D.
Rating: 4 out of 5
following a purchase from 05/08/2015
Good material, quick reception, price accordingly!
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Ludovic P.
Rating: 4 out of 5
following a purchase from 26/08/2015
products conform to the order. a bit long delays. Good bulk purchase as it is a bit expensive.
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Nicolas W.
Rating: 4 out of 5
following a purchase from 25/08/2015
Very good quality trampoline. The point of improvement, in my opinion, lies in the design of the cushion borders that cover the edge of the jumping mat: These borders bend under the cushion over time with jumps and no longer protect the feet from the springs.
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Response from France Trampoline
Hello, we have taken your comment into account. We will contact you to obtain photos from you to better understand your request and check if your installation is done correctly. The France Trampoline team.
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Timothy C.
Rating: 4 out of 5
following a purchase from 20/07/2015
Everything is fine except for the lack of clarity on the assembly instructions, particularly for the cover for Apollo 44. I broke a hook while trying to assemble it for the first time, so I was disappointed not to be able to enjoy this new material from the start. Maybe the customer service can replace the cover with this broken hook?
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Response from France Trampoline
Hello, we thank you for your comment. We will contact you by phone to explain how to set up the protective cover on your rectangular trampoline. We will, of course, send you the necessary number of hooks to replace the broken ones. The France Trampoline team.
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Evelyne L.
Rating: 4 out of 5
following a purchase from 12/09/2015
everything is fine .. except the roof does not fit
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Katell L.
Rating: 4 out of 5
following a purchase from 24/09/2015
I would have given 5 stars if there hadn't been a small problem with the delivery: the black loops of the net did not fit on the posts, they were too narrow; I later received some adapters to fit the net. Otherwise, the trampoline is great, very sturdy compared to what I can see with others. The service is impeccable. I always recommend it to others.
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Fabien V.
Rating: 4 out of 5
following a purchase from 17/09/2015
the attachment of the legs to the elastic mat support arch is strange. the 'T' does not completely hold the legs. that's just my opinion.
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Response from France Trampoline
Hello, we will contact you by phone to check your installation. The France Trampoline team
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Laetitia L.
Rating: 4 out of 5
following a purchase from 19/08/2015
Fast and efficient
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Beatrice N.
Rating: 4 out of 5
following a purchase from 18/08/2015
This is the second time I order from France Trampoline, and like the first time, the order was well taken into account and the delivery was made within the announced timeframe. Excellent service provided
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Gladys A.
Rating: 4 out of 5
following a purchase from 01/09/2015
Order received quickly. Good product quality. Customer service is good advice.
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Claude D.
Rating: 4 out of 5
following a purchase from 31/08/2015
Fast delivery and quick response to my email, very good product thank you
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Sylvie C.
Rating: 4 out of 5
following a purchase from 27/08/2015
Product that meets our expectations but it's a shame we had to wait due to a stock shortage but overall very satisfied
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Beatrice B.
Rating: 4 out of 5
following a purchase from 08/07/2015
quick delivery, product conforms
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