Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 064 published reviews
5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.

4 star reviews

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A
Anne-sophie B.
Rating: 4 out of 5
following a purchase from 11/03/2014
Quality service. Delivery within the announced deadlines.
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Arnaud S.
Rating: 4 out of 5
following a purchase from 21/01/2014
Nothing to say about the material, however the partner carrier is not the fastest (one week after delivery by France Trampoline). Nothing too bothersome for leisure material but other carriers are much faster
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Serge C.
Rating: 4 out of 5
following a purchase from 24/03/2014
I have nothing to say about the quality of the interlocutors and their seriousness. The only concern is that I did not receive the entirety of the order and do not know the outcome of this matter. Indeed, upon opening the box, 2 items were listed on the delivery note and only 1 was in the box. I was told that I should have made reservations on the delivery note. I am not in the habit of opening the packages that are delivered to me and only check that the box is not damaged, which was not the case. I hope to have a favorable outcome...
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Response from France Trampoline
Hello, thank you for your comment. Your file is still open on our side to find a solution to your problem. It is important at delivery to properly check your package and the delivery note attached to the package. Without any reservations made, for any shipper, this means that the package is well delivered according to the order. We remain at your disposal in any case. The France Trampoline team.
F
Françoise E.
Rating: 4 out of 5
following a purchase from 10/03/2014
the trampoline is well made, too bad the instructions are not more explicit.
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D
Denis J.
Rating: 4 out of 5
following a purchase from 31/03/2014
fast delivery in Belgium!
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Eric F.
Rating: 4 out of 5
following a purchase from 16/03/2014
Very good quality product; fast shipping, respecting deadlines. The people in charge of follow-up are easily reachable and able to answer any questions.
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Cécile C.
Rating: 4 out of 5
following a purchase from 23/02/2014
Very responsive customer service, trampoline received within the indicated deadlines. An accessory not yet received because not available but expected early May.
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Mme A.
Rating: 4 out of 5
following a purchase from 01/03/2014
good
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Eric B.
Rating: 4 out of 5
following a purchase from 08/03/2014
Delivery time not respected by the carrier due to a delay in delivery of a few days.
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Jacques L.
Rating: 4 out of 5
following a purchase from 22/02/2014
Quality material that meets our expectations. It would have been preferable for the carrier to contact us 72 hours in advance as planned instead of notifying us on the day of delivery.
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Stève L.
Rating: 4 out of 5
following a purchase from 08/03/2014
Very good products. Good quality of commercial follow-up.
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Nicolas B.
Rating: 4 out of 5
following a purchase from 21/03/2014
It would be good if the example photos matched the product.
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Antonio L.
Rating: 4 out of 5
following a purchase from 28/03/2014
Very satisfied. They have met delivery deadlines and the material matches the expected quality. I will recommend to other people.
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Manuela S.
Rating: 4 out of 5
following a purchase from 30/01/2014
Product delivered in good condition, too bad the time slot is so large
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Odile B.
Rating: 4 out of 5
following a purchase from 06/02/2014
Very good service and deadlines met without any problem
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Fabienne L.
Rating: 4 out of 5
following a purchase from 05/03/2014
Good
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Morgane D.
Rating: 4 out of 5
following a purchase from 12/03/2014
Very good product. This is the second time I order.
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Sacha F.
Rating: 4 out of 5
following a purchase from 26/03/2014
Good service
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Helene D.
Rating: 4 out of 5
following a purchase from 26/02/2014
Delivery was quite fast, once the restocking was done. For assembly, if you follow the instructions well, it's quite easy.
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Olivier R.
Rating: 4 out of 5
following a purchase from 15/01/2014
Good service, quality customer follow-up
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Veronique L.
Rating: 4 out of 5
following a purchase from 26/03/2014
Delivery problem, normally within 24-48 hours, finally 6 days later. You should change your transport company
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Olivier T.
Rating: 4 out of 5
following a purchase from 22/01/2014
Despite a delay in the initially scheduled delivery, the product seems to be of good quality. Assembly is easy. Only the protective cover, which is guaranteed for only 6 months, may not last. Indeed, while it seems solid, the type of plastic may become fragile quite quickly due to the sun. To be confirmed. For the rest, the quality/price ratio of the trampoline seems to be above what can be found in stores. Moreover, the advice given over the phone was coherent and useful without pushing for consumption. I recommend.
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F
Florian K.
Rating: 4 out of 5
following a purchase from 14/01/2014
Fast and superb quality
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Richard S.
Rating: 4 out of 5
following a purchase from 11/03/2014
deadlines respected despite a stock shortage. product conforms to the order. product well packaged and well protected. explicit and clear assembly instructions. carrier ok
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Aurelie B.
Rating: 4 out of 5
following a purchase from 04/02/2014
super phone contact, impeccable delivery, a good quality trampoline, we are not disappointed!! just a bit of difficulty assembling the poles
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David D.
Rating: 4 out of 5
following a purchase from 21/01/2014
delivery without problems. trampoline easy to assemble, good appreciation for now
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Laure C.
Rating: 4 out of 5
following a purchase from 18/02/2014
not all ordered items were available at the time of shipment. Moreover, we still do not have the remainder of our order, it is surprising that a merchant site does not take stock into account
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C
Cindy B.
Rating: 4 out of 5
following a purchase from 18/03/2014
Good service
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Monsieur T.
Rating: 4 out of 5
following a purchase from 18/03/2014
good service
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Guillaume A.
Rating: 4 out of 5
following a purchase from 04/02/2014
nothing to say.
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Sabine D.
Rating: 4 out of 5
following a purchase from 18/03/2014
fast delivery service, good quality product
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Mickael V.
Rating: 4 out of 5
following a purchase from 04/02/2014
User manual not coherent on important points of assembly. Brief explanation.. Bad illustration
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David L.
Rating: 4 out of 5
following a purchase from 25/02/2014
Hello, we just set up our trampoline this weekend and noticed a defect in the middle of the bouncing mat, I am a bit afraid that it will tear in a few years. I would like to send you photos so that you can give me your opinion. Thank you for getting back to me on this matter. Best regards. Mr ****
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Isabelle T.
Rating: 4 out of 5
following a purchase from 17/03/2014
Very well advised. Effective for ordering and fast delivery.
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Anne R.
Rating: 4 out of 5
following a purchase from 20/01/2014
The quality of the trampoline is really good. The assembly diagram could be improved.
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Julien A.
Rating: 4 out of 5
following a purchase from 23/02/2014
Very good product quality. Relatively easy assembly (even alone). Small mix-up on availability, since the trampoline indicated in stock at the time of my order appeared as awaiting restocking in my order tracking. Product ordered on a Thursday evening and received the following Thursday at noon. Overall: it's good
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Arnaud P.
Rating: 4 out of 5
following a purchase from 23/03/2014
I received the trampoline on time, it's just a shame to have been out of stock for the booster model, so I have a waoouh model that I find good but a bit excessive. As for the soccer net, it's really a useless gadget and luckily it's free. You wanted my opinion, make an effort on the prices or your gift offers!
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Patricia R.
Rating: 4 out of 5
following a purchase from 16/03/2014
Satisfied with the delivery service and satisfaction with the ordered item
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Nicolas M.
Rating: 4 out of 5
following a purchase from 12/01/2014
Good product quality, perfect delivery time, good service, only the delivery price is a bit high (15€)
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Mariasun H.
Rating: 4 out of 5
following a purchase from 08/02/2014
I am very satisfied with the attention received.
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