Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

5 star reviews

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M
Maurice F.
Rating: 5 out of 5
following a purchase from 23/02/2026
VERY GOOD FAST DELIVERY
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G
Geraldine A.
Rating: 5 out of 5
following a purchase from 23/02/2026
Very good purchase. Of very good quality and delivered quickly. Thank you
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E
Elisabeth R.
Rating: 5 out of 5
following a purchase from 23/02/2026
The hammock is perfect for our needs.
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Octave S.
Rating: 5 out of 5
following a purchase from 22/02/2026
I received the order well and was able to install it. I have a question, what are the 4 small elastics with a ball for? Thank you for clarifying, best regards
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Response from France Trampoline
Thank you for your feedback. The elastics with balls are used to secure the cushion to the frame of your trampoline. Just pass them through the eyelets of your cushion using a pin provided with the cushion.
E
Emili I.
Rating: 5 out of 5
following a purchase from 23/02/2026
Purchase made quickly. Responsive and efficient contact person. I recommend.
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G
Gerard M.
Rating: 5 out of 5
following a purchase from 20/02/2026
Everything worked well
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C
Christian L.
Rating: 5 out of 5
following a purchase from 21/02/2026
Very good
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M
Marc L.
Rating: 5 out of 5
following a purchase from 19/02/2026
Fast and serious. Good quality material. I recommend.
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Hélène M.
Rating: 5 out of 5
following a purchase from 17/02/2026
Nothing to complain about. Fast and compliant delivery.
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D
Denyse B.
Rating: 5 out of 5
following a purchase from 17/02/2026
I appreciated being delivered very quickly.
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M
Mariejo U.
Rating: 5 out of 5
following a purchase from 20/02/2026
Super fast shipping and well packaged
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V
Vlad C.
Rating: 5 out of 5
following a purchase from 16/02/2026
Very good price and exeptional customer suport.The assembly is very hard it took me about 4 hours with 4 people.
Response from France Trampoline
Hello Vlad,
Thank you for your detailed feedback!
We’re glad you appreciated our pricing and customer support. We also take note of your comment regarding the assembly and understand it can be challenging. Please don’t hesitate to contact us if you need any assistance or advice.
The France Trampoline Team
S
Stéphanie R.
Rating: 5 out of 5
following a purchase from 15/02/2026
Super fast delivery! I recommend
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H
Hugo V.
Rating: 5 out of 5
following a purchase from 12/02/2026
Super professional and responsive. Following the storm, the straps on my trampoline gave way. Damage limited to one tube of the perimeter. Customer service identified my trampoline from 2012. Delivery the next day. Trampoline repaired immediately.
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H
Huguette C.
Rating: 5 out of 5
following a purchase from 12/01/2026
Delivery on the scheduled date, package well packed
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T
Thierry D.
Rating: 5 out of 5
following a purchase from 10/02/2026
as described ;)
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Lucie D.
Rating: 5 out of 5
following a purchase from 10/02/2026
Very good - just a little lack of communication on the exact delivery slot.
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D
Didier D.
Rating: 5 out of 5
following a purchase from 09/02/2026
Good product
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Aimee F.
Rating: 5 out of 5
following a purchase from 06/02/2026
Very good Very fast delivery
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C
Christophe B.
Rating: 5 out of 5
following a purchase from 05/02/2026
Easy order, very fast delivery
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F
Florence G.
Rating: 5 out of 5
following a purchase from 02/02/2026
Perfect
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E
Elodie S.
Rating: 5 out of 5
following a purchase from 03/02/2026
Good advice, great responsiveness and very fast delivery. Thank you! As for the trampoline, not installed yet.
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M
Michel Z.
Rating: 5 out of 5
following a purchase from 01/02/2026
Very fast delivery and product compliant with the description
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M
Matteo C.
Rating: 5 out of 5
following a purchase from 30/01/2026
Package arrived earlier than expected and in good condition.
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M
Marc J.
Rating: 5 out of 5
following a purchase from 27/01/2026
Very good Good site ergonomics
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E
Evelyne C.
Rating: 5 out of 5
following a purchase from 30/01/2026
The order was placed by phone. Friendly, pleasant and good advice staff. The only "hic" is not the responsibility of France Trampoline but of the carrier DPD who never contacted me and left the packages in front of my gate in my absence. Fortunately, I wasn't away for the weekend. I expressed my "surprise" to them.
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A
Amandine M.
Rating: 5 out of 5
following a purchase from 28/01/2026
Very happy. The package arrived very quickly and the zip line is great.
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B
Bernard R.
Rating: 5 out of 5
following a purchase from 08/06/2025
Very good
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J
Jennifer A.
Rating: 5 out of 5
following a purchase from 07/06/2025
Great accessories for trampoline
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Michael M.
Rating: 5 out of 5
following a purchase from 17/05/2025
Very good quality and fast delivery
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Jean-François J.
Rating: 5 out of 5
following a purchase from 05/06/2025
Very satisfied with my purchase.
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Stephanie G.
Rating: 5 out of 5
following a purchase from 04/06/2025
Very good communication. I am very satisfied.
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Yves L.
Rating: 5 out of 5
following a purchase from 02/06/2025
France Trampoline spontaneously decided to replace the jumping mat of a large trampoline due to the presence of a hole that appeared 3 months after the expiration of the legal 2-year warranty. Only the shipping costs were at my expense. Shipment was made quickly. Kudos for the quality of your customer relationship.
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F
Fabrice T.
Rating: 5 out of 5
following a purchase from 04/06/2025
A top customer service. I was surprised by the understanding and kindness of France Trampoline. Several times I was helped and well advised beyond my expectations. I asked little and received a lot. Thank you, you deliver high-quality services.
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Yvon B.
Rating: 5 out of 5
following a purchase from 04/06/2025
Effective!
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R
Richard G.
Rating: 5 out of 5
following a purchase from 05/06/2025
Responsive, quality products
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Patrick L.
Rating: 5 out of 5
following a purchase from 28/05/2025
Quality of products, follow-up and delivery. Flawless process!
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M
Marie W.
Rating: 5 out of 5
following a purchase from 03/06/2025
Quality customer service. France trampoline has always responded to our requests quickly and they are very professional.
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D
David S.
Rating: 5 out of 5
following a purchase from 13/05/2025
Very good quality, good assembly instructions.
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Alexandre S.
Rating: 5 out of 5
following a purchase from 03/06/2025
Great 👍 exactly what we were looking for, a real simple zip line
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