Customer reviews of France Trampoline

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 22 174 published reviews

Summary of reviews

France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.

5 star reviews

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D
Don Claudio O.
Rating: 5 out of 5
following a purchase from 24/10/2016
Serious and reliable seller. I highly recommend it. Thank you.
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Christophe N.
Rating: 5 out of 5
following a purchase from 27/10/2016
Delivery conforms to the ordered product. Easy to assemble. Very good apparent quality. To see over time.
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Sophie B.
Rating: 5 out of 5
following a purchase from 25/10/2016
The phone reception is very pleasant and the information provided is useful and correct. The delivery went very well, on time. The product corresponds to what we expected. The assembly went well.
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Fabrice S.
Rating: 5 out of 5
following a purchase from 24/10/2016
SAV parts conform to the order. Delivery within 5 days. Excellent responsiveness. Pleasant and very attentive contact person. Very satisfied customer. Thank you to the entire France trampoline team. Best regards ***
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Stéphane M.
Rating: 5 out of 5
following a purchase from 26/10/2016
Very serious site, quality material, fast shipping
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Ginette I.
Rating: 5 out of 5
following a purchase from 26/10/2016
It's nice to be able to easily find worn parts without having to replace the whole thing that is still functional
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Rosette S.
Rating: 5 out of 5
following a purchase from 21/10/2016
I noticed that you are attentive to your customers in case of problems. THANK YOU
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Lise-Marie B.
Rating: 5 out of 5
following a purchase from 24/10/2016
Very very good!
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Michael M.
Rating: 5 out of 5
following a purchase from 10/10/2016
Uncomplicated ordering, perfectly fitting trampoline and direct delivery to Spain testify to good service.
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Pierre B.
Rating: 5 out of 5
following a purchase from 02/09/2016
Trampoline of very good quality
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Waldemar L.
Rating: 5 out of 5
following a purchase from 14/06/2016
Everything is great! Price-performance ratio OK. The delivered trampoline is of the best quality and we are very satisfied.
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Barbara M.
Rating: 5 out of 5
following a purchase from 19/05/2016
Everything went wonderfully
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Marie-Noëlle L.
Rating: 5 out of 5
following a purchase from 23/10/2016
Completely satisfied with my order and the way it went, no problem retrieving the package from a collection point (plus there was a €3 discount if we chose this delivery method!), and the tarp I bought is easy to install and seems to be of good quality, I hope now that it will withstand the winter. ;-) I recommend +++!
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Philippe S.
Rating: 5 out of 5
following a purchase from 17/10/2016
Very well done site. The customer service by phone is perfect, I want to emphasize that. The ordered trampoline is of good quality, it shows and it is confirmed when you use it. The assembly is difficult in several phases but we eventually manage to do it. My only criticism concerns the delivery and is therefore directed at the carrier: although an appointment had been set, they showed up two days earlier, without warning, which caused me several types of problems.
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Philippe R.
Rating: 5 out of 5
following a purchase from 24/10/2016
Excellent service, nothing to complain about
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Stéphanie H.
Rating: 5 out of 5
following a purchase from 17/09/2016
Not at all disappointed with our order. Product out of stock at the time of our purchase but received before the expected deadline. No problem with assembly, easy explanatory notice, you can see that the product is robust and of good quality. I recommend.
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Olivier M.
Rating: 5 out of 5
following a purchase from 25/10/2016
PERFECT
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Olivier D.
Rating: 5 out of 5
following a purchase from 24/10/2016
Very good order tracking. The customer support contacted me to verify the compatibility of my purchase with my trampoline, and offered me alternative solutions since it was not compatible. Extremely fast delivery: delivered the next day!!!
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Jean B.
Rating: 5 out of 5
following a purchase from 21/10/2016
Excellent quality product. Good safety. Complies with our expectations and the protective cover is a plus. Good deals.
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Richard D.
Rating: 5 out of 5
following a purchase from 20/10/2016
Fast delivery. Clear manual.
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Patrick C.
Rating: 5 out of 5
following a purchase from 16/10/2016
Very professional, quality trampoline, very good bounce. Fast and serious delivery...
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Odile V.
Rating: 5 out of 5
following a purchase from 17/10/2016
Good quality material. Express delivery made within the requested time, in two parts because one part was out of stock. The carrier even went faster than the emails notifying us of the arrival of the packages.
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Christelle S.
Rating: 5 out of 5
following a purchase from 07/10/2016
I am very satisfied with this service. Before ordering, I asked questions via the France Trampoline website. The answers were provided directly by an assistant over the phone. Then I placed my order, the item was not in stock but I had just the restocking date and I was delivered before the scheduled date. I was able to choose the delivery date by SMS and I was delivered at the agreed time at my home. I remember two essential points for me when I place an order: having a contact person who is very easily reachable (email, phone) and a customer service that is not overpriced. I therefore recommend the France Trampoline site as well as its delivery company.
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Patrice T.
Rating: 5 out of 5
following a purchase from 06/10/2016
Serious product, fast delivery. Happy with my purchase
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Marie Claire A.
Rating: 5 out of 5
following a purchase from 26/09/2016
Delivery a bit long
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Axelle H.
Rating: 5 out of 5
following a purchase from 14/10/2016
Perfect
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Valerie B.
Rating: 5 out of 5
following a purchase from 08/10/2016
Delivery on time. Good quality trampoline
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Claude B.
Rating: 5 out of 5
following a purchase from 29/09/2016
After-sales service (since it was about replacement parts) impeccable and very responsive. I recommend France Trampoline.
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Marie B.
Rating: 5 out of 5
following a purchase from 16/09/2016
Very good quality
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Karine J.
Rating: 5 out of 5
following a purchase from 10/09/2016
Perfect, my 13-year-old son loves it and doesn't leave it. Perfect for doing sequences. We recommend it....
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Tanguy D.
Rating: 5 out of 5
following a purchase from 16/10/2016
France Trampoline ... Super! The only site where I could find the specific jumping mat for my trampoline, with the right details in the description for the choice. The size of the trampoline, the size of the mat, the number of springs, the length of the springs. In short, I had searched everywhere internationally and found it only there. Well, I was a bit disappointed when I saw that the product would only be available around January 2, which for me is more than 2 months, but it's better than ordering, paying, and receiving a nice email telling you that the product is no longer in stock, will only be available in ... and that if you want, we can issue a refund that takes a month to arrive. I speak from experience. But the joke is that the mat was in stock and I received it within the week. It's probably a stroke of luck, but in the end, I recommend!
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Bénédicte D.
Rating: 5 out of 5
following a purchase from 18/10/2016
perfect
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Ghislain L.
Rating: 5 out of 5
following a purchase from 17/10/2016
Very good, nothing to complain about!
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Ludovic R.
Rating: 5 out of 5
following a purchase from 15/10/2016
Fast, good quality.
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Karine F.
Rating: 5 out of 5
following a purchase from 28/08/2016
Very good product, as expected
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Yannick O.
Rating: 5 out of 5
following a purchase from 12/09/2016
I recommend 100%. Very high quality, very competitive price, even cheaper than the big brands. Top delivery service and after-sales service that is operational!! What more can I say: one thing; "Let's support French companies!!! it's possible when you just look a little on the internet" In any case, my next purchase will be the hammock!! ! Again BRAVO
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Jacques R.
Rating: 5 out of 5
following a purchase from 12/10/2016
In three words Perfect fast efficient
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Nicolas S.
Rating: 5 out of 5
following a purchase from 30/09/2016
Excellent and very serious company with an efficient and serious customer service. Indeed, the customer service replaced a 4.60m net with a 4.90m one because it was too small for my 4.60m trampoline, and with shipping costs covered. Thank you
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Sophie D.
Rating: 5 out of 5
following a purchase from 04/09/2016
I am very happy with the handling of my order, from the user guide to delivery. Thank you.
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Sylvie Z.
Rating: 5 out of 5
following a purchase from 20/08/2016
Corresponds well to the description, the quality is there. The children are delighted (4 - 5 years old). Delivery and customer service very satisfactory. I recommend this product.
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