Customer reviews of France Trampoline

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9,4 /10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

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Nadege L.
Rating: 5 out of 5
following a purchase from 18/11/2013
Disappointed with the color especially if there are others on the cargo. that are not on the site
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Response from France Trampoline
Hello, We acknowledge receipt of your comment (and even if we do not fully understand it). We are sorry to see that the color of the Hop trampoline does not suit you. It is, however, the same color as shown in the photos on the website for the blue trampoline. We have 2 colors for this range: either blue or pink. Apart from the color, we are sure that the trampoline will fully satisfy your children in terms of bounce and durability! The France Trampoline team
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Olivier C.
Rating: 5 out of 5
following a purchase from 28/10/2013
Trampoline delivered on time. The site does not emphasize enough the necessity to buy the protective cover at the same time as the trampoline, to avoid shipping costs for a complementary order
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Response from France Trampoline
Hello, We apologize for this inconvenience. We do put a message in your cart to remind you that we also sell accessories. We apologize if you did not see our ACCESSORIES page. We contacted you on your mobile to see together what we could do about this. We remain at your disposal at 05 56 36 04 62 from Monday to Friday and from 9am-12pm and 1:45pm-5:45pm. The France Trampoline team
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Hélène B.
Rating: 5 out of 5
following a purchase from 10/11/2013
Very good quality trampoline. Impeccable delivery (contact from the carrier to know our availability) It's perfect
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Ina F.
Rating: 5 out of 5
following a purchase from 11/10/2013
Everything went very well and the ordered items perfectly meet our expectations. If needed, we will contact you without hesitation. Good continuation to all of you
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José I. V.
Rating: 5 out of 5
following a purchase from 22/11/2013
A truly EXCEPTIONAL service. Very happy with the treatment received, the responsiveness in answering our questions, and the quality of the product received. We didn't know this company, but I think it's a clear example of good online sales service. We are very satisfied, and if we know someone interested in buying a trampoline, we will definitely recommend you. Thank you.
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Adrien M.
Rating: 5 out of 5
following a purchase from 19/12/2013
Customer service is attentive, satisfactory product and fast delivery!
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Helene S.
Rating: 5 out of 5
following a purchase from 12/12/2013
Super happy, fast delivery, very good advice, quick and very correct after-sales service
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Michel P.
Rating: 5 out of 5
following a purchase from 06/11/2013
Very fast delivery. The protective cover has been improved compared to the first one purchased (bungee to attach it, more water drainage provided.)
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Response from France Trampoline
Hello, Thank you for your comment. We are evolving our products based on your requests and needs. We remain at your disposal if needed. The France Trampoline team.
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Jean-michel G.
Rating: 5 out of 5
following a purchase from 22/10/2013
Fast transaction, no delivery issues. Impeccable material. Simple assembly. Small downside: the assembly instructions for the ladder are not very clear.
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Response from France Trampoline
Hello, Thank you for your comment. We left you a message on your mobile to know exactly what issue you encountered so that we can improve it if necessary. We remain at your disposal at 05 56 36 04 62 from Monday to Friday. The France Trampoline team.
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Annie A.
Rating: 5 out of 5
following a purchase from 22/10/2013
100% satisfied, delivery, installation and assembly, my 4 little grandchildren very satisfied (4, 7 and 9 years old), the parents too!
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Jean-yves D.
Rating: 5 out of 5
following a purchase from 11/11/2013
We ordered a protective cover for our trampoline during the end-of-year holidays. We received it very quickly, the day after our great surprise. We are therefore very satisfied with the service.
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Olivier L.
Rating: 5 out of 5
following a purchase from 07/10/2013
Fast delivery, clear product details, good quality/price ratio. Availability of accessories or spare parts additionally
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Christophe M.
Rating: 5 out of 5
following a purchase from 15/12/2013
excellent phone support, a technician called me back within 3 hours and the delivery times were very fast. Well done
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Anaud L.
Rating: 5 out of 5
following a purchase from 16/11/2013
Received in 2 days. Perfect and thank you.
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Marc R.
Rating: 5 out of 5
following a purchase from 13/12/2013
Christmas gift that brought joy to our 6-year-old son and received our full satisfaction both for its quality, its originality (we chose an oval trampoline), and for the responsiveness and efficiency of the sales team.
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Hervé L.
Rating: 5 out of 5
following a purchase from 29/11/2013
Product conforms and especially of great quality! The whole set assembles easily. Impeccable service
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Alban B.
Rating: 5 out of 5
following a purchase from 04/10/2013
Very good site. No delivery issues. Very serious customer service. Nothing to report.
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David M.
Rating: 5 out of 5
following a purchase from 25/10/2013
Provider of very high quality, with exceptional professionalism. Order followed, verified and corrected following my error. Resending of damaged parts in a very short time. Well done. Very high quality material
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Florence D.
Rating: 5 out of 5
following a purchase from 04/10/2013
Great site, very clear. Perfect phone reception and quick consideration. Perfect delivery to the storage point. Nothing to really say, great service and great product quality.
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Christian L.
Rating: 5 out of 5
following a purchase from 10/10/2013
excellent consideration of my request and fast delivery
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Gerard M.
Rating: 5 out of 5
following a purchase from 28/11/2013
very satisfied, fast delivery, and appreciated order control
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Noelle C.
Rating: 5 out of 5
following a purchase from 16/10/2013
very satisfied, the trampoline seems to be of very good quality, the safety net is really sturdy!
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Catherine C.
Rating: 5 out of 5
following a purchase from 08/10/2013
Very good
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Jean Hugues P.
Rating: 5 out of 5
following a purchase from 19/11/2013
Excellent. 😊😊😊😊😊
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Isabelle O.
Rating: 5 out of 5
following a purchase from 30/09/2013
Great product, the kids are thrilled. Very fast delivery
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Christèle H.
Rating: 5 out of 5
following a purchase from 25/11/2013
Excellent trampoline. Excellent customer service.
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Damien C.
Rating: 5 out of 5
following a purchase from 09/12/2013
Responsive customer service at sale and delivery on time.
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Gérard T.
Rating: 5 out of 5
following a purchase from 07/10/2013
Very quick response to replace a damaged protective cover.
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Patricia D.
Rating: 5 out of 5
following a purchase from 10/11/2013
Excellent welcome and advice, very serious company. Perfect delivery, nothing to complain about
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Pau M.
Rating: 5 out of 5
following a purchase from 27/09/2013
Everything correct, delivery on the agreed date, quality material.
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Miguel C.
Rating: 5 out of 5
following a purchase from 22/11/2013
That it could be assembled and disassembled more easily.
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Luc F.
Rating: 5 out of 5
following a purchase from 25/10/2013
Good communication - quickly delivered - easy and quick to assemble - good quality... the children are delighted!
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Arnoul D.
Rating: 5 out of 5
following a purchase from 15/11/2013
Very good service, fast delivery, impeccable condition of the boxes, the delivery person even helped me carry all the boxes one by one to get them into the house. Thank you!
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Didier P.
Rating: 5 out of 5
following a purchase from 31/10/2013
Excellent product. The children are delighted. Fast and efficient delivery.
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Sara P.
Rating: 5 out of 5
following a purchase from 03/10/2013
The trampoline is new so everything works very well now. The only thing that worries us is its deterioration over time.
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Response from France Trampoline
Thank you for your comment. And don't worry about possible deterioration over time, as we have all the necessary spare parts for our trampolines available if you ever need them. Best regards, The Jump'in Spain team
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Veronique B.
Rating: 5 out of 5
following a purchase from 03/10/2013
Very good telephone information. Quick and efficient handling. Fast shipping, very good product corresponding to the description made. However, problems related to the carrier.
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Response from France Trampoline
Hello, We apologize for the issues encountered with the delivery person. He delivered without making an appointment as you were delivering to a company. The delivery note does not carry any reservations. Of course, do not hesitate to contact us if you have any comments to improve this service and/or questions about the product. The France Trampoline team.
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Gaëlle K.
Rating: 5 out of 5
following a purchase from 05/11/2013
At first glance, very good quality/price ratio. Assembly is quite easy. Good order tracking, good delivery service. So far, all positive!
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Théophane C.
Rating: 5 out of 5
following a purchase from 15/10/2013
Perfect. Good quality product. Fast delivery.
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Sebastien L.
Rating: 5 out of 5
following a purchase from 02/12/2013
Very professional in taking the order and delivery! The trampoline will stay in the boxes for a few more weeks, so it's too early to judge the product.
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Roselyne C.
Rating: 5 out of 5
following a purchase from 21/10/2013
Very good
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