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Y
Rating: 5 out of 5
Fast and efficient delivery
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 173 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
5 star reviews
Reset filtersJ
Rating: 5 out of 5
Very responsive for a delivery made before Christmas despite a problem with the delivery company. Thank you!
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K
Rating: 5 out of 5
Transparent presentation of the product, hassle-free purchase process, exciting sports and play equipment with an inviting character
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J
Rating: 5 out of 5
First of all, the delivery went very well with a very nice delivery person who helped me with the unloading (220 kg after all). Be careful with the packaging which had suffered some damage but fortunately only on the outside and not the merchandise. As for the trampoline, it is of very good quality. It seems to be of very good quality overall but we will see the wear over time. The instructions are still a bit lacking in my opinion. Overall very satisfied with the purchase and the kids are thrilled.
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F
Rating: 5 out of 5
Very fast delivery, clear and serious tracking. The after-sales service is also very efficient. Having made a mistake about the size of my previously ordered item online, I contacted the after-sales service which exchanged and refunded the price difference of my item very simply.
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J
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Really top-notch site, fast and when you call you are very well received and especially listened to
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R
Rating: 5 out of 5
Very good
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J
Rating: 5 out of 5
Very good customer service
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S
Rating: 5 out of 5
We really appreciated that you left a message to ensure that the ordered product was correct. Additionally, your sales service was very responsive!
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A
Rating: 5 out of 5
ease efficiency speed and price
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A
Rating: 5 out of 5
Very good service
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O
Rating: 5 out of 5
-
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P
Rating: 5 out of 5
Quick and clear response on the phone regarding the use of the gift voucher. Smooth and hassle-free online order afterwards. Fast shipping and precise tracking. Keep it up, well done.
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S
Rating: 5 out of 5
Perfect
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E
Rating: 5 out of 5
Nothing to report regarding the order.
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N
Rating: 5 out of 5
good a small problem at delivery quickly resolved.
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J
Rating: 5 out of 5
The purchase went very quickly and easily, I spoke on the phone with a charming lady who was very helpful. Delivery in less than a week. The trampoline is just incredible, oval 490, super quality, assembly quite easy, count on half a day. 100% satisfied
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N
Rating: 5 out of 5
Easy order and product matching my expectations
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C
Rating: 5 out of 5
Quick responses from customer service to the questions asked. Very fast delivery. Easy trampoline installation, count on half a day. Result: very stable, robust trampoline, used daily for a week. Anchoring kit a bit light, but given the weight, the trampoline is unlikely to move. For us, ladder essential. Overall, quality and safety after X comparisons of market products.
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G
Rating: 5 out of 5
the assembly documentation could be more explicit
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P
Rating: 5 out of 5
The product is exceptional in every way. Fast and precise delivery. Assembly requires patience and should be done by two people. It took two hours, but the result is truly superb. The grandchildren use it every day, having fun in maximum safety. I will definitely recommend it to all my acquaintances.
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S
Rating: 5 out of 5
Very happy with all the services, delivery, assembly, nothing to complain about, we just have to enjoy it
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C
Rating: 5 out of 5
Perfect and fast
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F
Rating: 5 out of 5
Clear, fast, precise
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L
Rating: 5 out of 5
I don't know yet if the product will be of good quality. It's a Christmas gift!!!
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P
Rating: 5 out of 5
Good product and great spirit of service.
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M
Rating: 5 out of 5
ok speed ease
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A
Rating: 5 out of 5
Easy, fast, professional
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M
Rating: 5 out of 5
fast and in perfect condition
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S
Rating: 5 out of 5
top-notch fast and quality products available!
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J
Rating: 5 out of 5
After asking a few questions to the company about one of the products, I was able to order on the site which is very well done. The package arrived very quickly after the order, moreover in good condition, friendly delivery person.
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C
Rating: 5 out of 5
Very good! relatively easy and efficient!
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G
Rating: 5 out of 5
I rarely leave reviews. But this time, I was blown away by the service provided. My order arrived incomplete. France Trampoline did everything to send the missing item. Great follow-up. Thank you
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J
Rating: 5 out of 5
Perfect, friendly
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M
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Fast and compliant
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S
Rating: 5 out of 5
A top product! And the person on the phone managing two deliveries was super friendly!! Nothing to say!!! Safety guarantee and fun for the kids!
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M
Rating: 5 out of 5
I particularly appreciated the notification and the request for confirmation of the order sent for the replacement carpet, as the number of connection hooks to the structure was lower than the number of hooks of the trampoline in my possession. Based on the exchange of information via email that reassured me that based on their experience with similar cases the item could "fit", I confirmed the order. Given the season, I have not yet proceeded to install it, so I do not yet have the "proven proof".
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G
Rating: 5 out of 5
Very good
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