Customer reviews of Freeride

9,7 /10

Based on 289 published reviews

Summary of reviews

The online store Freeride is praised for its excellent customer service, with many highlighting the friendly and attentive staff who provide valuable advice on equipment. Customers appreciate the professionalism and knowledge of the team, especially when it comes to recommending suitable gear for their skiing needs. The ordering process is noted to be straightforward, with clear information on prices and discounts, making it easy for customers to select their desired products.

Reviews 1, 2 and 3 stars

Reset filters

Julien G.

Published on 22/02/2026 à 09h10 following a purchase from 26/11/2025

Hello, The booking site is buggy and your positioning in relation to the rental company is unclear and has caused me problems. I make a rental request and have to try 3 times to get a complete cart with the different packages. A few days before going skiing, I finally buy shoes and tell myself that I will cancel the reservation directly on site with the merchant and he tells me that since the order was placed on this site, they cannot do anything.

Translated reviews

Helen R.

Published on 29/03/2024 à 12h03 following a purchase from 29/03/2024

Convenient location. Skis were ok for the price.

Response from Freeride Published on 02/10/2025

Dear Helen,

Thank you for taking the time to share your feedback. We're glad to hear you appreciated our convenient location and found the skis to be satisfactory for the price. Your input is valuable to us, and we hope to enhance your experience on your next visit.

Best regards,
The Freeride Team

Évanounette

Published on 09/03/2024 à 11h39 following a purchase from 09/03/2024

Freeride is great! Very clean and pleasant store, perfect welcome!

Translated reviews

Tote

Published on 06/01/2024 à 15h38 following a purchase from 06/01/2024

Pleasant team. Advice on choice of boot size not up to scratch. The skis are good but the boots aren't great.

Translated reviews

Sandrine

Published on 28/12/2023 à 13h36 following a purchase from 28/12/2023

Good equipment. And perfect hire

Translated reviews

Vick

Published on 28/12/2023 à 13h35 following a purchase from 28/12/2023

Good quality equipment. Standard preparation and settings

Translated reviews

lilian

Published on 01/03/2019 à 12h59 following a purchase from 01/03/2019

I am disappointed with the staff who are not very welcoming.

Translated reviews

Marie

Published on 01/03/2019 à 12h57 following a purchase from 01/03/2019

the skis are of very good quality

Translated reviews