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X
Rating: 5 out of 5
Service in accordance with the order
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Customer reviews of Freeride
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 289 published reviews
Summary of reviews
The online store Freeride is praised for its excellent customer service, with many highlighting the friendly and attentive staff who provide valuable advice on equipment. Customers appreciate the professionalism and knowledge of the team, especially when it comes to recommending suitable gear for their skiing needs. The ordering process is noted to be straightforward, with clear information on prices and discounts, making it easy for customers to select their desired products.
Reviews 2 and 5 stars
Reset filtersS
Rating: 5 out of 5
Very good, serious and friendly team. This is the 3rd year we rent our skis from Zéphir
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A
Rating: 5 out of 5
Listening staff, quick service and good equipment. Perfect
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L
Rating: 5 out of 5
Excellent experience at Freeride Arc 1950. We rented skis and snowboards for a week, and the team was very welcoming and professional. After the first outing, my shoes were not ideal for my practice: they took the time to offer me better-suited equipment, with very good advice. True snowboard specialists, with top-notch adjustments and excellent advice for purchasing equipment in-store. I recommend without hesitation!
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M
Rating: 5 out of 5
Very good and a top welcome
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D
Rating: 5 out of 5
Very welcoming
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G
Rating: 5 out of 5
Easy experience great choice
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B
Rating: 5 out of 5
Top
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B
Rating: 5 out of 5
Super easy!
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P
Rating: 5 out of 5
Very easy order to place on the site
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Response from Freeride
Dear Pascale,
We sincerely thank you for your flattering review and for the perfect score of 5/5. We are delighted to learn that you found the ordering process on our site so easy to complete. Your satisfaction is our priority, and we strive to make your experience as pleasant as possible.
Best regards,
The Freeride team.
We sincerely thank you for your flattering review and for the perfect score of 5/5. We are delighted to learn that you found the ordering process on our site so easy to complete. Your satisfaction is our priority, and we strive to make your experience as pleasant as possible.
Best regards,
The Freeride team.
R
Rating: 5 out of 5
Very good service. Good material. People there are passionate, not only mere sales people
B
Rating: 5 out of 5
good
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Response from Freeride
Hello Bruno,
Thank you very much for your positive feedback. We're delighted that you're enjoying our Freeride site. We look forward to seeing you soon!
Best regards,
The Freeride Team
Thank you very much for your positive feedback. We're delighted that you're enjoying our Freeride site. We look forward to seeing you soon!
Best regards,
The Freeride Team
B
Rating: 5 out of 5
very well done site, the choices are easy and clear and they are transparent about prices and discounts.
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Response from Freeride
Hello Benoît,
Thank you very much for your positive review! We're delighted that our site has satisfied you with its clarity and transparency. Your feedback is invaluable and encourages us to continue improving our service.
Yours faithfully
The Freeride Team
Thank you very much for your positive review! We're delighted that our site has satisfied you with its clarity and transparency. Your feedback is invaluable and encourages us to continue improving our service.
Yours faithfully
The Freeride Team
F
Rating: 5 out of 5
Boots worked out really nicely and skis were great too.
Response from Freeride
Dear Freddie,
Thank you so much for your wonderful feedback! We're thrilled to hear that the boots and skis worked out well for you. Your satisfaction is our top priority, and we hope to see you again soon for your next adventure!
Best regards,
The Freeride Team
Thank you so much for your wonderful feedback! We're thrilled to hear that the boots and skis worked out well for you. Your satisfaction is our top priority, and we hope to see you again soon for your next adventure!
Best regards,
The Freeride Team
C
Rating: 5 out of 5
It was lots of fun especially the off piece snow and the pieces colour was accurate
Response from Freeride
Dear Chloe,
Thank you so much for your wonderful review! We're thrilled to hear you had a great time and enjoyed the off-piste snow as well as the accurate color pieces. Your feedback means a lot to us!
Best regards,
The Freeride Team
Thank you so much for your wonderful review! We're thrilled to hear you had a great time and enjoyed the off-piste snow as well as the accurate color pieces. Your feedback means a lot to us!
Best regards,
The Freeride Team
J
Rating: 5 out of 5
Excellent service including changing boots for a more comfortable fit
Response from Freeride
Dear John, thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with our service and that the boot fitting met your comfort needs. We look forward to welcoming you back to Freeride!
A
Rating: 5 out of 5
Very friendly staff with good advice. Great equipment!
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Response from Freeride
Thank you very much for your positive review, Aurelia! We're delighted you enjoyed our team and our equipment. We hope to see you soon for new freeride adventures!
S
Rating: 5 out of 5
Great sales and wide selection of jackets
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C
Rating: 5 out of 5
Super! Friendly and attentive staff. The store is clean! All my ski gear is perfect!
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E
Rating: 5 out of 5
I love this store, the welcome is perfect! Top skis, good size! Clean store!
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V
Rating: 5 out of 5
Super friendly and welcoming staff, I recommend this store for everyone!
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C
Rating: 5 out of 5
Very welcoming Quality product
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E
Rating: 5 out of 5
Store with plenty of choice, friendly staff
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M
Rating: 5 out of 5
Very friendly and efficient, although my requests were a little out of the ordinary (experience during the Critérium) I recommend it!
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B
Rating: 5 out of 5
it was really great, the staff is very pleasant. the boots were good and the skis were really top notch. i was able to reach 130kmh on a red run, my biggest dream. i'm very happy with my trip thanks to my good quality equipment and a fast rental.
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B
Rating: 5 out of 5
Top cool tp cool rop cool
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F
Rating: 5 out of 5
Thank you for the quality of service
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A
Rating: 5 out of 5
Great advice, very friendly saleswoman!
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S
Rating: 5 out of 5
Fantastic, amazing, let me win
D
Rating: 5 out of 5
Top store and salesman.
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L
Rating: 5 out of 5
Top staff, good advice!
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C
Rating: 5 out of 5
Great! Great welcome!
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J
Rating: 5 out of 5
Super sejour Super station et une météo au top?
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Y
Rating: 5 out of 5
Awsome service from the crew at this shop. Have been using them last year and they didn't desappoint this year again ????
N
Rating: 5 out of 5
I was well received and well advised. The staff is top notch. Thank you charlotte
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E
Rating: 5 out of 5
Quality welcome - always well advised
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A
Rating: 5 out of 5
Thank you, team, top service Incredible equipment
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B
Rating: 5 out of 5
Very friendly! And nice with the kids.
P
Rating: 5 out of 5
Great equipment, great service, highly recommended!
F
Rating: 5 out of 5
Very nice shop with quality equipment and +10 for the seller with purple hair.
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