Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 924 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 135 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 1, 2, 3, 4 and 5 stars

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N
Nicolas M.
Rating: 5 out of 5
Fast delivery
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
N
Nicolas T.
Rating: 5 out of 5
Thank you for the speed and friendliness on the phone.
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Response from Freezedried & Co
Thank you for your confidence and your positive feedback! :-) The Lyo team
A
Antoine T.
Rating: 5 out of 5
Fast delivery, quality products, choice for all budgets
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Response from Freezedried & Co
Thank you for your trust and positive feedback! The Lyo team
Y
Youssef M.
Rating: 5 out of 5
Incredible after-sales service and very clean order! I had a parcel unfortunately lost, but the customer service was super reactive and was able to send me back the products in time for my hike? The second order went really well, delivered to Belgium in just a few days! I highly recommend this site and will shop here again! Thank you ??
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Response from Freezedried & Co
Thank you for your opinion, we are touched by your comment. A big thank you for your trust :) The Lyo team
L
Lucas T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucas T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Carlos R.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
C
Carlos R.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
M
Maria G.
Rating: 2 out of 5
The freeze-dried products are always top quality, but delivery was a problem. The delivery is guaranteed fast and arrived well after I left on vacation. A pity.
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Response from Freezedried & Co
Thank you for taking the time to leave us your feedback. We apologize for the delay in delivery, which exceeded our usual lead time. Should you encounter a similar problem in the future, please do not hesitate to contact our customer service team, who will do their utmost to help you find a solution. The Lyo Team ???
A
Antoine P.
Rating: 4 out of 5
Good choice of products, reasonable rates, fairly steep shipment. Surprising network of bridges... (mine was closed). Very happy overall.
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Response from Freezedried & Co
Thank you for your feedback! We are delighted that you are generally satisfied with our products and prices. We're sorry about the problem with the relay point. Please do not hesitate to contact us if you have any further questions or needs. The Lyo Team
N
Nicolas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
N
Nicolas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
J
Jean R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
V
Verified Buyer
Rating: 5 out of 5
Response from Freezedried & Co
Thank you very much :) Freezedried & Co team
E
Elise M.
Rating: 5 out of 5
Nothing, everything's fine, we just have to taste it... Thanks to all the team and good luck!
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Response from Freezedried & Co
Thank you for your comment? we hope you like our products! The Lyo team
L
Laurent P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
L
Laurent P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
H
Hugo R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Anais D.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
A
Anais D.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
E
Ethan J.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
E
Ethan J.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your note. The Lyo team
J
Julie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
J
Julie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
P
Pierre D.
Rating: 5 out of 5
Professional site. Very good products. We're just waiting for a nice discount on Enlightened Equipment ??
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Response from Freezedried & Co
Thank you very much for your opinion! Take a look around our site today, you should find what you're looking for??. We do our best to offer fair prices to our customers!
L
Lucie M.
Rating: 4 out of 5
The items arrived in a torn cardboard box. Fortunately they were intact.
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Response from Freezedried & Co
Thank you for your feedback. We apologize for the condition of the box on arrival. We are delighted that the items are intact. Please don't hesitate to contact our customer service team if you have any queries. We'll be happy to help.
H
Hugo D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
H
Hugo D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
L
Laurent L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
L
Laurent L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
L
Laurent D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Laurent D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
H
Hugo B.
Rating: 5 out of 5
A personalized welcome and a listening ear. I really appreciated the e-mail exchanges and the responsiveness.
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Response from Freezedried & Co
Thank you for your opinion, our team is committed to doing well, so thank you very much for your feedback and your confidence :) The Lyo Team
P
Pierre R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
P
Pierre R.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
M
Manon R.
Rating: 5 out of 5
Great site. GREAT SITE.
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
G
Guillaume L.
Rating: 5 out of 5
Fast and reliable.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
N
Nicolas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
N
Nicolas R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
H
Hugo B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
H
Hugo B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
T
Theo R.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
T
Theo R.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
J
Julie R.
Rating: 5 out of 5
Top and great products
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
L
Lucas R.
Rating: 5 out of 5
Simple, efficient, received on time and informed in real time. Everything you'd expect from vpc, right? So it's great!??
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team
M
Michel B.
Rating: 5 out of 5
Superb in-store advice and then fast, efficient online purchasing.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team
M
Maria L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Maria L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
Y
Youssef B.
Rating: 5 out of 5
The reactivity, even though I had missed my parcel, it was able to be returned immediately. I can now go on vacation with my order! Many thanks!
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Response from Freezedried & Co
We are delighted to accompany you on all your adventures, thank you for taking the time to leave us your opinion? The Lyo Team ???
M
Michel M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
M
Michel M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
C
Claire R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
C
Claire R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
L
Lucas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
L
Lucas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
P
Pierre P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
P
Pierre P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
A
Anais P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
A
Anais P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Comprador Verificado
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your feedback. The Lyophilized & Co team
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