Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 924 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 135 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 1, 2, 3, 4 and 5 stars

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J
Julie P.
Rating: 5 out of 5
Quality products
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyo team
V
Verified Buyer
Rating: 5 out of 5
Response from Freezedried & Co
The Freezedried & Co team thanks you for your note.
P
Pierre D.
Rating: 5 out of 5
short
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
M
Michel L.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
M
Michel L.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
S
Sophie R.
Rating: 5 out of 5
A well-designed site, a great selection of products, great offers, a great team. Go for it!
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Response from Freezedried & Co
Thank you for your feedback, our team is committed to doing well, so thank you very much for your feedback and trust :) The Lyo Team
S
Sophie M.
Rating: 5 out of 5
Service and advice are always top-notch! I recommend
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
N
Nicolas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
N
Nicolas M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
E
Emily J.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
E
Emily J.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
S
Sophie T.
Rating: 2 out of 5
I did not receive the order because the street number was missing.
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Response from Freezedried & Co
We apologize for the inconvenience. Our team did everything necessary. Please do not hesitate to come back to us if necessary. The Lyo team ???
P
Pierre P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre P.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
F
Fatima B.
Rating: 5 out of 5
Wide range of quality products Small promotion
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
M
Manon D.
Rating: 4 out of 5
Correct, delivery on time
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
P
Pierre D.
Rating: 4 out of 5
Fast shipping and correct order.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
G
Guillaume R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
G
Guillaume R.
Rating: 4 out of 5
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
L
Lucie R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucie R.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
S
Sophie M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
S
Sophie M.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
P
Pierre L.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
P
Pierre L.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
J
Julie L.
Rating: 5 out of 5
Very responsive
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
A
Antoine M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
A
Antoine M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyo team
T
Theo T.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
T
Theo T.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyo team
G
Guillaume R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
G
Guillaume R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
M
Marie R.
Rating: 5 out of 5
fast, efficient order preparation and delivery. ability to adapt and respond quickly.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
E
Elise P.
Rating: 5 out of 5
All went well. Nothing to report.
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
E
Elise D.
Rating: 5 out of 5
Good products. But a little long to receive...
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Response from Freezedried & Co
Thank you for your feedback, we ship your orders within 48 hours. Thereafter, it depends on the choice of carrier. If your order is delayed, please contact our customer service department. The lyo team
M
Michel L.
Rating: 4 out of 5
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
M
Michel L.
Rating: 4 out of 5
-
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Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Lucie M.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
L
Lucie M.
Rating: 5 out of 5
-
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Response from Freezedried & Co
The Lyo team thanks you for the note :)
A
Alejandro M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
A
Alejandro M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your comment! Have a nice day ;) The Lyo team
J
Jean R.
Rating: 4 out of 5
Just one of the bags was a little damaged, punctured.
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Response from Freezedried & Co
Thank you for your feedback and sorry for the inconvenience. Please do not hesitate to contact us at [email protected] so that we can help you. The Lyo Team
C
Camille L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Camille L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
J
Jean P.
Rating: 5 out of 5
Super site, the order was well packaged. I had an oversight in my order, customer service was reactive and sent me straight back. Thank you
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Response from Freezedried & Co
Thank you for your opinion, our team is committed to doing well, so thank you very much for your feedback and your confidence :) The Lyo Team
C
Comprador Verificado
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you very much :) The Lyophilized & Co team
L
Lucas L.
Rating: 5 out of 5
Very professional and fast service. Highly recommend.
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Response from Freezedried & Co
Many thanks for your feedback. The Lyo team
A
Anais D.
Rating: 5 out of 5
Responsive and attentive!
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
T
Theo L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
T
Theo L.
Rating: 5 out of 5
-
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
G
Guillaume D.
Rating: 5 out of 5
Speed, reliability, choice and quality of products.
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
S
Sofia L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
S
Sofia L.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyo team
J
Julie D.
Rating: 5 out of 5
Top
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Response from Freezedried & Co
Thank you very much ?? The Lyo Team
C
Carlos R.
Rating: 5 out of 5
Fast and careful delivery. Perfect
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
H
Hugo L.
Rating: 5 out of 5
The speed of shipment, the order tracking sms and the reuse of a box for my order.
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Response from Freezedried & Co
Thank you for your encouragement... And thanks for the note ????? :) The Lyo team
A
Antoine M.
Rating: 2 out of 5
Delivery in 96h instead of 48h as advertised.
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Response from Freezedried & Co
We are sorry for the delay in your delivery. We ship orders within 48 hours, but delivery times depend on the carrier. Please do not hesitate to contact our customer service. Thank you for your patience. The Lyo Team
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