Customer reviews of Freezedried & Co

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Sophie T.

Rating: 5 out of 5

Published on 27/10/2020 à 06h23

Efficient, fast. No fuss .... nothing to remove. Perfect

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Antoine L.

Rating: 3 out of 5

Published on 26/10/2020 à 16h20

Fast and careful delivery, products arrived well, but the freeze-dried meal pack costs more than if you buy it separately, and not just a little. I hadn't paid much attention to that and I'm very disappointed.

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Response from Freezedried & Co Published on 27/10/2020

Thank you for your feedback and I'm sorry for your disappointment. The 7-day pack is more expensive because of its packaging, which allows for better preservation. We apply the manufacturer's recommended price, but we are checking with the manufacturer to better understand the reason for this difference. We'll get back to you shortly by e-mail. Thank you for your understanding. Elodie from the Lyophilise & Co. team.

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Nicolas R.

Rating: 4 out of 5

Published on 26/10/2020 à 10h58

Quality-price ratio and speed Too bad the packaging is always too light Original cardboard packaging so arrives with the corners mishandled by carrier Already raised during my previous order Useless inquiry if no correction Still a shame

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Response from Freezedried & Co Published on 27/10/2020

Thank you for your feedback. We have launched an internal investigation to understand how the incident happened again. We are committed to meeting and satisfying all customer requests. We hope you will place your trust in us again. The Lyophilise & Co team

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Ethan J.

Rating: 5 out of 5

Published on 26/10/2020 à 10h06

Pleasantly surprised by the size, not too bulky, packed perfectly. Site-wise, super mega happy! with the Chronopost relais service in particular, at last a retailer who understands everything! Fast and cheap, the order was prepared immediately! So in 24h you have your product.top! I recommend ++++++ products and this Site

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Lucas M.

Rating: 5 out of 5

Published on 26/10/2020 à 09h55

-

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Camille P.

Rating: 5 out of 5

Published on 25/10/2020 à 20h35

??

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Laurent D.

Rating: 5 out of 5

Published on 25/10/2020 à 12h17

First experience, good compromise between lightness and taste.

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Antoine T.

Rating: 5 out of 5

Published on 25/10/2020 à 09h32

-

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Antoine R.

Rating: 5 out of 5

Published on 24/10/2020 à 12h12

Interesting products, efficient service

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Nicolas P.

Rating: 5 out of 5

Published on 23/10/2020 à 21h31

??

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Oliver S.

Rating: 5 out of 5

Published on 23/10/2020 à 16h16

The presentation of the team on the website made us really want to place our order. You get the feeling that the team is alive and kicking and has a bright future ahead of it. The eco-friendliness of reusing a still-beautiful cardboard box is a plus. Packing not just what's necessary and the little note that could take up one more line is appreciable / to the big vpc factories. A happy discovery for me.

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Lucas T.

Rating: 5 out of 5

Published on 23/10/2020 à 08h21 following a purchase from 29/09/2020

very well thank you

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Lucas D.

Rating: 5 out of 5

Published on 22/10/2020 à 09h23

-

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Verified buyer

Rating: 5 out of 5

Published on 21/10/2020 à 20h56

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Manon R.

Rating: 5 out of 5

Published on 21/10/2020 à 14h38

-

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Marie D.

Rating: 5 out of 5

Published on 21/10/2020 à 09h20

Quality of the site The descriptions of the dishes are well done Speed of delivery Availability of the team who know their customers' areas: sea mountains

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Henry J.

Rating: 5 out of 5

Published on 20/10/2020 à 11h41

-

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Theo T.

Rating: 5 out of 5

Published on 20/10/2020 à 10h22

EXCELLENT

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Sophie M.

Rating: 5 out of 5

Published on 20/10/2020 à 09h44

Spedizione rapida ed ottimo sito ben fornito di tutto , riscaldatore per cibo ottimo, grazie .

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Michel D.

Rating: 5 out of 5

Published on 20/10/2020 à 09h19

No comment. Pros

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Ethan T.

Rating: 5 out of 5

Published on 20/10/2020 à 08h28

I mainly ordered emergency cakes to discover them and flameless heaters, super fast and very neat reception, thank you to Aurore who made my package .... I would recommend here without hesitation if needed.

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Jean R.

Rating: 5 out of 5

Published on 20/10/2020 à 08h15

Speed , availability

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Sofia M.

Rating: 4 out of 5

Published on 19/10/2020 à 10h38

A variety of products to suit all budgets. Fast delivery. Great!

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Guillaume L.

Rating: 5 out of 5

Published on 19/10/2020 à 08h26

-

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Hugo M.

Rating: 4 out of 5

Published on 18/10/2020 à 19h31

Product quality.

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Isabel L.

Rating: 5 out of 5

Published on 18/10/2020 à 16h18

Lyophilise is as efficient as ever! The order was placed and sent just as quickly. Perfect parcel, perfect service! Order with your eyes closed!

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Alejandro M.

Rating: 4 out of 5

Published on 18/10/2020 à 10h58

Order delivered promptly, but contrary to what I read on the site, I did not receive any certificate concerning the MHD date indicated on certain items, which is much longer than indicated. https://www.lyophilise.fr/A-3804-pain-de-seigle-500-g-15-ans.aspx

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Response from Freezedried & Co Published on 19/10/2020

Hello, I understand your question, it is an oversight on our part when preparing the packages. We will send you a private email with the durability certificate. Thank you for your understanding and trust. The Lyophilise & Co. team

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Laurent P.

Rating: 5 out of 5

Published on 18/10/2020 à 08h55

Good description of the products or materials on the site and very fast delivery.

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Guillaume D.

Rating: 4 out of 5

Published on 17/10/2020 à 09h44

Responsive customer service.

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Anais R.

Rating: 5 out of 5

Published on 17/10/2020 à 06h51

Choice of speed

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Miguel R.

Rating: 3 out of 5

Published on 16/10/2020 à 18h01

delivery problem / chrono post delivered in 7 days: problem reported but no response ...

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Response from Freezedried & Co Published on 19/10/2020

Hello, thank you for your feedback. We sent you feedback on October 14 and 16, but perhaps our emails fell into your spam folder. Could you please check? If you wish, you can contact us directly by phone on 02 97 87 23 73. The Lyophilise & Co. team

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Lucie R.

Rating: 4 out of 5

Published on 16/10/2020 à 10h18

nothing to complain about it's correct

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Julie M.

Rating: 5 out of 5

Published on 15/10/2020 à 09h28

Excelent, they're very fast and it looks good. They are professional.

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Nadia E.

Rating: 5 out of 5

Published on 14/10/2020 à 09h32

-

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Camille D.

Rating: 5 out of 5

Published on 13/10/2020 à 15h30

Serious site, quality products and fast delivery. Nothing to say, just perfect.

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William T.

Rating: 5 out of 5

Published on 13/10/2020 à 10h57

Very fast shipping

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Julie B.

Rating: 5 out of 5

Published on 13/10/2020 à 10h35

Super

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Antonio L.

Rating: 5 out of 5

Published on 13/10/2020 à 09h37

good value for money only the means of transport (La Poste) is not at all recommendable, as the contents are very often damaged...

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Pierre M.

Rating: 5 out of 5

Published on 13/10/2020 à 09h24

-

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Mehdi B.

Rating: 5 out of 5

Published on 12/10/2020 à 17h57

Fast delivery and as ordered. Just perfect!

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