Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 1, 2, 3, 4 and 5 stars

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N
Nicolas M.
Rating: 5 out of 5
Very fast delivery times
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William J.
Rating: 5 out of 5
As user-friendly, fast and efficient as ever
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C
Comprador Verificado
Rating: 5 out of 5
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Antonio M.
Rating: 5 out of 5
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Jean L.
Rating: 5 out of 5
The team's friendliness and responsiveness.
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Michel D.
Rating: 5 out of 5
Fast delivery. Good value for money.
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Charlotte D.
Rating: 5 out of 5
Rich assortment. Deadlines and packaging very good. Area for improvement: be a little more transparent about the date of manufacture on the packaging (basically, know what to expect (products delivered are between x and y days from the date of manufacture). So as to be able to plan the order date, for example.
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Pierre P.
Rating: 5 out of 5
Very good
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Maria M.
Rating: 4 out of 5
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Theo L.
Rating: 5 out of 5
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Maria M.
Rating: 4 out of 5
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Hugo R.
Rating: 5 out of 5
Impeccable merci??
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C
Camille R.
Rating: 4 out of 5
A little expensive
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Response from Freezedried & Co
Hello, thank you for your feedback. Regarding product pricing, we apply the prices recommended by the various brands. We offer a wide range of products to suit all budgets. The Lyophilise & Co. team
E
Elise D.
Rating: 5 out of 5
Fast delivery times Impressive selection Ready-made menus make ordering easy
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A
Antoine M.
Rating: 5 out of 5
Fast, efficient service
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Anais M.
Rating: 5 out of 5
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Theo B.
Rating: 4 out of 5
Received promptly, products/packaging compliant. Set up a group order system to reduce shipping costs.
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Response from Freezedried & Co
Thank you for your feedback. If you have any friends or acquaintances interested in our products, the easiest thing to do is to contact us and let us know your overall selection. We offer delivery at relay points for purchases of 70 or more. Don't hesitate to contact us by e-mail if you have any questions, or by telephone. The Lyophilise & Co team
V
Verified Buyer
Rating: 5 out of 5
J
Jean P.
Rating: 5 out of 5
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Nicolas L.
Rating: 5 out of 5
As usual, it's perfect! Items, prices, parcels and delivery times are all respected. Order with your eyes closed, you won't be disappointed!
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Lucas D.
Rating: 5 out of 5
all choice availability prices
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Sophie R.
Rating: 4 out of 5
Order received in 48 hours Very satisfied with content and speed of receipt
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Theo R.
Rating: 5 out of 5
perfect thanks!
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Pierre R.
Rating: 5 out of 5
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Lucas L.
Rating: 5 out of 5
Everything is perfect and fast. Bravo
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Anais T.
Rating: 5 out of 5
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Jean D.
Rating: 5 out of 5
Fast and efficient! A wide range of products. Low prices. Top customer service. I highly recommend this site!
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Theo P.
Rating: 5 out of 5
Real stock, top-notch soap
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Nicolas R.
Rating: 4 out of 5
Order reserved balance... could be clearer: order in the course of validation, order validated, in preparation, expedition apart from that serious site respect of deadlines reuse of perfect cardboard concerning the ordered articles in conformity.
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Response from Freezedried & Co
Thank you for your feedback, we'll pass it on to our web department to improve the site :) Sincerely yours, the Lyo team
M
Michel D.
Rating: 5 out of 5
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Lucas M.
Rating: 5 out of 5
Good products and affordable prices! Unbeatable value for money. Fast delivery: 3 days for me
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Nicolas D.
Rating: 5 out of 5
Thank you for this delivery, which arrived on time and as ordered, with a very welcome little gift. A very serious company.
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M
Marie L.
Rating: 5 out of 5
Super site selling freeze-dried products & co. A vast choice of products is available, with very good expiration dates (as indicated on the site). Parcel received quickly, all well packaged: no damage to cartons, no punctured or defective packaging (out of 20 or so products received) And a more than fair price. I highly recommend it.
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Theo P.
Rating: 5 out of 5
bonjour le petit mot personnalise et la signature manuelle des intervenants. ainsi que la réutilisation de la boite . merci salutations
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Karim M.
Rating: 5 out of 5
Products very well protected, very good quality, on the other hand shipment a little late (ordered Thursday before 1pm, shipped the next day) and Chronopost 24 hour delay not respected (but Lyophilisé has nothing to do with it). 5 stars all the same, because it's an isolated problem and I've always been satisfied with my orders!
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Response from Freezedried & Co
Thank you for your comment, and sorry for the slight delay. Sometimes parcels don't arrive at Chronopost platforms in time for next-day delivery. Hopefully this won't happen again :) Kind regards, Team Lyo
H
Hugo M.
Rating: 5 out of 5
The choice , the prices , the availability , and the speed of delivery my two orders made within 4 days.
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Lucas D.
Rating: 5 out of 5
Good price, fast and careful delivery.
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Sophie L.
Rating: 2 out of 5
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Response from Freezedried & Co
Thank you for your feedback. Could you please come back to us by e-mail to let us know about your experience and understand if there was any dissatisfaction with your order? The Lyophilise & Co team
M
Michel R.
Rating: 3 out of 5
Too much salt, I had to throw away half a meat dish
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Response from Freezedried & Co
Thank you for your feedback. We are currently working on a new website, including the addition of information about salt. This may help you in your future visits to our site.
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Laurent R.
Rating: 5 out of 5
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