Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 572 published reviews
5 11,2k 89% 4 992 8% 3 176 1% 2 86 1% 1 131 1%

Summary of reviews

Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.

Reviews 1, 2, 3, 4 and 5 stars

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C
Claire D.
Rating: 5 out of 5
Top price and very fast shipping... I recommend ++×
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Comprador verificado
Rating: 5 out of 5
Very good service
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Lucas R.
Rating: 5 out of 5
Fast shipping Well-organized site
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Jean M.
Rating: 5 out of 5
One product was out of stock. They called to apologize and offer another product, and refund the difference.
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Antoine M.
Rating: 5 out of 5
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Lucas T.
Rating: 5 out of 5
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Michel T.
Rating: 5 out of 5
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Laurent M.
Rating: 5 out of 5
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Theo R.
Rating: 4 out of 5
Fast delivery and clear tracking. Downside: I received one product instead of another (windscreen), which I didn't send back because I planned to buy it later as it fits into my OptimusCruxLight range.
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Response from Freezedried & Co
Thank you for your understanding, and sorry for the error in your order. Our sales department will contact you immediately by email to resolve the problem. Kind regards, Team Lyo
H
Hugo R.
Rating: 5 out of 5
Very friendly welcome, available and responsive staff
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Guillaume L.
Rating: 5 out of 5
I'm satisfied with the delivery, which was made in time for me to take some freeze-dried meals for a kayak trip near St Malo. But I don't yet have the hindsight to judge the products I ordered.
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Camille T.
Rating: 5 out of 5
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Amina E.
Rating: 5 out of 5
Excellent customer service. Would recommend!
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Verified buyer
Rating: 5 out of 5
I loved all the products and the fast shipping. You should add augason farm food kits to all your products. Also add cream cheese powder, cream powder, cheese powder products. Add more freeze dried soups and vegetables.
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Nicolas M.
Rating: 5 out of 5
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Lucia M.
Rating: 5 out of 5
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Charlotte D.
Rating: 5 out of 5
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Nicolas L.
Rating: 5 out of 5
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Comprador verificado
Rating: 4 out of 5
For the amount of the order I think the shipping costs are excessive.
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Response from Freezedried & Co
Hello, We understand your point of view, however it is not possible for the moment to make the shipping costs free of charge from a purchase amount for a shipment outside France. We are looking for solutions in this regard. Thank you for your understanding. The Lyophilized team
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Alejandro L.
Rating: 5 out of 5
Order received quickly, well packaged, I have not yet tested the product.
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Sophie T.
Rating: 5 out of 5
Fast delivery
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Guillaume R.
Rating: 5 out of 5
fast and as ordered
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Nicolas L.
Rating: 5 out of 5
Very good product. Tastes good and is practical for self-sufficient mountain trekking.
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Julie D.
Rating: 5 out of 5
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Nicolas D.
Rating: 5 out of 5
Fast delivery, carefully packed as always.
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Jean R.
Rating: 5 out of 5
speed and quality
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Omar R.
Rating: 4 out of 5
The top just maybe the price but it did not prevent me from making a 2nd order in the tread but I think the price must slow down some people.
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Response from Freezedried & Co
Thank you for your loyalty. When you placed your first order, you ordered the best of the best freeze-dried brands, you have good taste A chef in the kitchen cooks the meals before freeze-drying them for this well-known brand. This is a quality process that may explain the cost difference with other brands that use other methods. Here's an article that may shed some light on the different processing methods: https://www.lyophilise.fr/A-7999-comparatif-entre-les-plats-lyophilises-deshydrates.aspx Please feel free to contact us if you'd like us to refer you to recipes from other brands to suit your budget. The Lyo team.
M
Manon R.
Rating: 5 out of 5
Quality products, wide choice.
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Lucas R.
Rating: 5 out of 5
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Lucas B.
Rating: 5 out of 5
Good products, impeccable customer service, I'll be happy to order again!
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Theo R.
Rating: 5 out of 5
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Laurent R.
Rating: 5 out of 5
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Isabel F.
Rating: 5 out of 5
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Guillaume R.
Rating: 5 out of 5
Very well packaged, fast delivery, quality product
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Charlotte L.
Rating: 5 out of 5
Ordered 2 24h rations, received on time, well protected and with a little message.
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Manon R.
Rating: 5 out of 5
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Jean B.
Rating: 5 out of 5
Everything was perfect, quality, delivery, deadlines ... top notch
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Lucas M.
Rating: 5 out of 5
Very fast and careful delivery. I recommend it!
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Antonio M.
Rating: 5 out of 5
Always extremely fast in preparing and delivering orders!
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Nadia E.
Rating: 5 out of 5
Responsive, perfect product, neat parcel
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