English 
T
Rating: 5 out of 5
-
Translated reviews
Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 1, 2, 3, 4 and 5 stars
Reset filtersW
Rating: 5 out of 5
-
Translated reviews
M
Rating: 5 out of 5
-
Translated reviews
W
Rating: 5 out of 5
-
Translated reviews
H
Rating: 4 out of 5
-
Translated reviews
W
Rating: 5 out of 5
Personalized service and attention to detail. Professionalism
Translated reviews
G
Rating: 5 out of 5
-
Translated reviews
S
Rating: 5 out of 5
Product quality and service reliability.
Translated reviews
A
Rating: 5 out of 5
-
Translated reviews
M
Rating: 5 out of 5
-
Translated reviews
M
Rating: 4 out of 5
-
Translated reviews
M
Rating: 5 out of 5
Order processed a day late, but the Lyophilisé team did everything possible with the carrier to ensure a morning delivery. Chronopost delivered in the morning. The parcel was impeccable, as it always is, and the items were in order. Mail-order sites with REAL after-sales service are becoming rare! And Lyophilisé is one of my favorite references! A more than perfect site!
Translated reviews
A
Rating: 5 out of 5
very good experience.
Translated reviews
T
Rating: 4 out of 5
Well packaged and carefully completed. However, it arrived completely covered with thick black scratches of dirt on the 2 large sides, and erasures on the label which covered the label and made it difficult for the relay to scan.
Translated reviews
Response from Freezedried & Co
Thank you for your feedback. Packages leaving our premises look good and don't have time to be dishevelled or soiled, as they travel a maximum of ten metres in wheeled crates and are taken away directly by truck, or else they are placed on a pallet and collected manually, package by package, by one of our carriers in his van :) Scratches and marks are more due to their transit via logistics platforms. We hope that the products inside were intact. We thank you for your confidence. The Lyophilise & Co. team
A
Rating: 5 out of 5
The site is clear, efficient and very relevant in its suggestions. The products on offer are of excellent quality, and the delivery service is top-notch. RAS... Keep up the good work!
Translated reviews
C
Rating: 5 out of 5
fast shipping, it's great to have several brands to choose from
Translated reviews
S
Rating: 5 out of 5
-
Translated reviews
S
Rating: 5 out of 5
Hello, delivery on time, reliable packaging, all that's left is to go hiking and eat the products!
Translated reviews
C
Rating: 5 out of 5
On-time delivery, choice of relevant products according to our activities, choice of brands,
Translated reviews
J
Rating: 5 out of 5
Item received as ordered. And in good time. Not yet tested.
Translated reviews
M
Rating: 5 out of 5
-
Translated reviews
N
Rating: 4 out of 5
Fine
Translated reviews
M
Rating: 5 out of 5
Fast and careful shipping. Great!
Translated reviews
P
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
Wide choice and remarkable efficiency in order processing
Translated reviews
H
Rating: 5 out of 5
Fast delivery
Translated reviews
M
Rating: 5 out of 5
The choice of the site plus the seriousness in the speed and the articles which can be preserved a long time.
Translated reviews
L
Rating: 5 out of 5
I am satisfied with my order, your speed of delivery, the packaging... for me everything went smoothly, nothing to complain about!
Translated reviews
A
Rating: 5 out of 5
-
Translated reviews
M
Rating: 5 out of 5
Perfect service and very responsive, I recommend without hesitation.
Translated reviews
M
Rating: 5 out of 5
impressed by the speed between sending and ordering bravo I still have to test the order! but that you will not be for nothing bé mol: not seen that in the order there was one with salmon (which I do not like) but 9/10 that will be tested is top. In any case, given your speed, I'd recommend you.
Translated reviews
L
Rating: 5 out of 5
-
Translated reviews
L
Rating: 5 out of 5
-
Translated reviews
N
Rating: 5 out of 5
Fast and careful delivery, thank you!
Translated reviews
L
Rating: 5 out of 5
Huge selection, up-to-the-minute website, attractive prices, super-fast service! Super friendly team... couldn't be better! Thank you
Translated reviews
L
Rating: 5 out of 5
Fast, professional, pleasant customer service, quality products and fair prices.
Translated reviews
N
Rating: 5 out of 5
A little gift?
Translated reviews
M
Rating: 2 out of 5
package not received
Translated reviews
Response from Freezedried & Co
Hello, We apologize for the inconvenience. Your parcel has been delivered to a different relay point than the one you initially chose. As seen together, we request the return of the package in order to reship it quickly to your address. Thank you in advance for your understanding. Elodie from Team Lyo.
G
Rating: 5 out of 5
Everything is perfect with every order, with a particular focus on the surprising speed of the last order. Bravo!
Translated reviews
L
Rating: 5 out of 5
Customer service
Translated reviews