Customer reviews of Freezedried & Co

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Jean P.

Rating: 5 out of 5

Published on 23/03/2020 à 11h36

Discovering freeze-dried products during this health crisis our habits are changing Good experience with this site

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Charlotte B.

Rating: 5 out of 5

Published on 23/03/2020 à 10h23

Super fast and efficient delivery, even during coronavirus season!

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Claire P.

Rating: 5 out of 5

Published on 23/03/2020 à 10h16

Perfect!

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Pierre D.

Rating: 5 out of 5

Published on 22/03/2020 à 23h49

Real-time inventory, fast shipping despite the crisis

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Hugo L.

Rating: 5 out of 5

Published on 22/03/2020 à 15h43 following a purchase from 09/03/2020

Super

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Leila R.

Rating: 5 out of 5

Published on 22/03/2020 à 14h15

Good doses, large selection, fast service. Perhaps a choice or means of selection for plas with more protein or fat etc... I take them with me on very physically intense mountain bike enduro raids, big days. and it would be nice to be able to choose according to these elements too.

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Jean M.

Rating: 5 out of 5

Published on 22/03/2020 à 13h09

Good product. Fast delivery. Thank you

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Jean M.

Rating: 5 out of 5

Published on 22/03/2020 à 09h46

Even in times of crisis, the team seems mobilized because, for an order on Sunday, I received my package on Tuesday! Bravo et bon courage

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Jean M.

Rating: 5 out of 5

Published on 22/03/2020 à 09h30

Everything is top-notch

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Jean P.

Rating: 5 out of 5

Published on 22/03/2020 à 09h20

choice, opinion

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Javier F.

Rating: 5 out of 5

Published on 22/03/2020 à 09h09

Great products, really fast delivery! Wide range of products. I really recommend!

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Comprador verificado

Rating: 5 out of 5

Published on 21/03/2020 à 14h44 following a purchase from 21/03/2020

Trust

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Elise R.

Rating: 5 out of 5

Published on 21/03/2020 à 12h45

The site is really good. My order was missing a product. They called me right away to find a solution with the warmest of welcomes.

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Hugo L.

Rating: 5 out of 5

Published on 21/03/2020 à 09h44

Fast, reliable delivery

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Theo R.

Rating: 5 out of 5

Published on 21/03/2020 à 09h19

Delivery problem linked to the closure of the relay point due to covid-19, customer service was extremely reactive and found my parcel at the sorting center so that I could collect it.

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Laurent R.

Rating: 5 out of 5

Published on 20/03/2020 à 17h08

An attentive team. Top-notch equipment. Fast shipping.

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Guillaume T.

Rating: 5 out of 5

Published on 20/03/2020 à 17h02

it's perfect... responsive... and communicative

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Comprador verificado

Rating: 5 out of 5

Published on 20/03/2020 à 08h57

I like the wide variety of products they have and their logistics capacity, which gives me the security of knowing that their shipments have very long best-before or best-before dates. I also like their friendliness when I ask them about something. I wish the shipping costs were somewhat cheaper.

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Theo M.

Rating: 5 out of 5

Published on 20/03/2020 à 04h43 following a purchase from 10/03/2020

Unfortunately I wasn't able to taste their products as there was an incident, but I can testify to their seriousness and consideration for their customers. I intend to buy from them again, as I really appreciate their professionalism. Very good service

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Response from Freezedried & Co Published on 20/03/2020

Hello, We apologize for this incident, which is beyond our control. We do our utmost to ensure your satisfaction. We would also like to thank you for your feedback on our customer service. Your opinion is the best reward for the Lyophilise & Co team ;)

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Comprador verificado

Rating: 5 out of 5

Published on 19/03/2020 à 20h09

I do not know if it can be done, but in packs of several days, to be able to change some product of the pack, for others, since there is some brand that I have tried and I have not liked so much.

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Response from Freezedried & Co Published on 20/03/2020

Good morning, thank you very much for your order. It is possible to change the products of a pack, however we must do it from our side. Then you can send an email ([email protected]) with the modifications. Then we will send you a quotation with the new pack. Thank you very much, best regards. The Lyophilized team

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Jean M.

Rating: 5 out of 5

Published on 19/03/2020 à 15h38

As usual, an incredible quality of service, a kindness rarely had on the phone when there is a request to make, products as top each other!

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Ethan S.

Rating: 5 out of 5

Published on 15/03/2020 à 21h47 following a purchase from 04/03/2020

Responsiveness, quality of delivery.

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Lucas R.

Rating: 5 out of 5

Published on 15/03/2020 à 01h45 following a purchase from 21/02/2020

Professionalism!

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Jean R.

Rating: 4 out of 5

Published on 14/03/2020 à 17h08 following a purchase from 07/03/2020

Most of the dishes are really good, I find the prices high, it's expensive per meal especially since the quantities are not extravagant like the 350 grams of some bags, otherwise very good sign ++++++++

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Response from Freezedried & Co Published on 17/03/2020

Thank you for your positive feedback. Sterilized meals equipped with self-heating systems (I believe this is the case for you) weigh between 300/400 g, depending on the brand and recipe. The price includes the self-heating system. Depending on your needs and projects, don't hesitate to contact us by e-mail and we'll work out a tailor-made selection for you :)

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Comprador verificado

Rating: 5 out of 5

Published on 14/03/2020 à 11h58 following a purchase from 04/03/2020

Fast, precise

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Theo M.

Rating: 5 out of 5

Published on 13/03/2020 à 19h48 following a purchase from 06/03/2020

Fast and compliant. Really great. Samples would be appreciated.

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Manon R.

Rating: 5 out of 5

Published on 12/03/2020 à 21h24 following a purchase from 05/03/2020

Nothing to reproach them for, my orders have always complied, I recommend them.

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Oscar S.

Rating: 5 out of 5

Published on 12/03/2020 à 12h33 following a purchase from 12/03/2020

Good products and unbeatable customer service.

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Jean B.

Rating: 5 out of 5

Published on 11/03/2020 à 21h12 following a purchase from 11/03/2020

The parcel arrived very quickly. Happy with the goods. Very satisfied from the beginning of the order to its reception. No complaints. Thank you

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Sophie L.

Rating: 5 out of 5

Published on 11/03/2020 à 15h38 following a purchase from 11/03/2020

Lyophilise is always top notch. Delivery times respected, boxes perfectly adapted. Items conform to specifications. I recommend Lyophilise!

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Anais B.

Rating: 5 out of 5

Published on 11/03/2020 à 14h06 following a purchase from 04/03/2020

Packaging Storage list and instructions, best before date.

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Sophia T.

Rating: 5 out of 5

Published on 11/03/2020 à 09h40 following a purchase from 04/03/2020

Impeccable, with extremely fast shipping! Delighted!

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Pierre T.

Rating: 5 out of 5

Published on 10/03/2020 à 23h59 following a purchase from 10/03/2020

Fast delivery and great price

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Hugo T.

Rating: 5 out of 5

Published on 10/03/2020 à 22h30 following a purchase from 10/03/2020

Fast delivery,perfectly executed order,thank you very much,I am very satisfied with your services!!!!

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Michel D.

Rating: 1 out of 5

Published on 10/03/2020 à 20h35 following a purchase from 10/03/2020

Null

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Response from Freezedried & Co Published on 12/03/2020

Hello, unfortunately due to sudden high demand, many products are currently out of stock and your order has not been delivered. We sincerely apologize for the inconvenience and late response. We will get back to you by e-mail to propose an alternative. Thank you in advance for your understanding. The Lyophilise & Co team

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Lucie M.

Rating: 5 out of 5

Published on 10/03/2020 à 16h20 following a purchase from 10/03/2020

A top team. No complaints. Fast delivery, correct and complete order. The site is well designed and Brittany is my heartland.

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Elise M.

Rating: 5 out of 5

Published on 10/03/2020 à 14h40 following a purchase from 10/03/2020

Excellent!

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Marie D.

Rating: 4 out of 5

Published on 10/03/2020 à 06h12 following a purchase from 10/03/2020

Fine, except that my last order is still being processed.

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Response from Freezedried & Co Published on 12/03/2020

Hello, as mentioned by email a reference is currently being restocked. We will receive it shortly, and your parcel will be delivered before the deadline indicated by you. Thank you in advance for your understanding. The Lyophilise & Co team

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Guillaume D.

Rating: 5 out of 5

Published on 09/03/2020 à 18h19 following a purchase from 09/03/2020

always very serious

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Comprador verificado

Rating: 4 out of 5

Published on 09/03/2020 à 17h08 following a purchase from 09/03/2020

All good.

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