Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 1, 2, 3, 4 and 5 stars

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H
Hugo R.
Rating: 5 out of 5
following a purchase from 11/02/2020
Fast and true to what I ordered, trustworthy site
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A
Anais T.
Rating: 3 out of 5
following a purchase from 11/02/2020
The delivery man left the parcel in front of my door, he didn't try to leave it with one of my neighbors. You employ people who don't give a damn. Please pass the message on to the carrier. Thank you very much.
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Response from Freezedried & Co
Hello, thank you for your feedback. Concerning the delivery, indeed it is not normal, we will pass on the information to our carrier. As a result, we will refund the shipping costs. Thank you in advance for your understanding. Sébastien from the Lyo team
M
Maria M.
Rating: 5 out of 5
following a purchase from 11/02/2020
Always very professional
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L
Lucas L.
Rating: 5 out of 5
following a purchase from 10/02/2020
very good product i'll taste the next one in march for a next rando bertrand
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J
Julie D.
Rating: 5 out of 5
following a purchase from 10/02/2020
Excellent service, product well packaged without excess. freeze-dried box indications in French. fast delivery.
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Nicolas D.
Rating: 5 out of 5
following a purchase from 10/02/2020
Fast delivery, good reception, the product seems good to me.
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J
Jean R.
Rating: 5 out of 5
following a purchase from 09/02/2020
Products available quickly, fast and careful delivery. I recommend without hesitation.
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H
Hugo D.
Rating: 5 out of 5
following a purchase from 09/02/2020
Perfect
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K
Khalil K.
Rating: 5 out of 5
following a purchase from 08/02/2020
I love you
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O
Olivia B.
Rating: 5 out of 5
following a purchase from 08/02/2020
As usual 5 stars
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L
Lucas D.
Rating: 5 out of 5
following a purchase from 07/02/2020
A small 4 instead of 5 because of the general stock shortage, but I understand that with the move it was complicated that's why I did not put less, always a pleasure to browse the site is very well done and well ordered, delivery is always fast.
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T
Theo D.
Rating: 5 out of 5
following a purchase from 07/02/2020
A small 4 instead of 5 because of the general stock shortage, but I understand that with the move it was complicated that's why I did not put less, always a pleasure to browse the site is very well done and well ordered, delivery is always fast.
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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 07/02/2020
Fast delivery, everything arrived in perfect condition.
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A
Antonio G.
Rating: 5 out of 5
following a purchase from 06/02/2020
CLEAR
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A
Anais R.
Rating: 5 out of 5
following a purchase from 06/02/2020
CLEAR
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J
Jean M.
Rating: 4 out of 5
following a purchase from 06/02/2020
Package received completely blown up
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Response from Freezedried & Co
Thank you for your feedback. As seen together by mail, we proceeded to the reimbursement of the shipping costs and the damaged product. Thank you for your understanding. Elodie from Lyophilise & Co
J
Jean B.
Rating: 4 out of 5
following a purchase from 06/02/2020
Package received completely blown up
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Response from Freezedried & Co
Thank you for your feedback. As seen together by mail, we proceeded to the reimbursement of the shipping costs and the damaged product. Thank you for your understanding. Elodie from Lyophilise & Co
L
Lucie R.
Rating: 5 out of 5
following a purchase from 06/02/2020
no worries
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M
Marie D.
Rating: 5 out of 5
following a purchase from 06/02/2020
no worries
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A
Anais M.
Rating: 5 out of 5
following a purchase from 05/02/2020
The parcel arrived in less than 24 hours, which is very impressive. Apart from the fact that the parcel had obviously been mistreated, no doubt by the carrier, the contents were perfectly intact and in line with my expectations. So you have a perfectly satisfied customer.
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C
Charlotte L.
Rating: 5 out of 5
following a purchase from 05/02/2020
The parcel arrived in less than 24 hours, which is very impressive. Apart from the fact that the parcel had obviously been mistreated, no doubt by the carrier, the contents were perfectly intact and in line with my expectations. So you have a perfectly satisfied customer.
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 05/02/2020
Perfect
P
Pierre R.
Rating: 5 out of 5
following a purchase from 05/02/2020
fine
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G
Guillaume L.
Rating: 5 out of 5
following a purchase from 05/02/2020
fine
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G
Guillaume P.
Rating: 5 out of 5
following a purchase from 05/02/2020
As usual, irreproachable quality of service, and products as described. I recommend your store
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Theo L.
Rating: 5 out of 5
following a purchase from 05/02/2020
As usual, irreproachable quality of service, and products as described. I recommend your store
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G
Guillaume P.
Rating: 5 out of 5
following a purchase from 05/02/2020
super nothing to say the service is top notch
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Pierre R.
Rating: 5 out of 5
following a purchase from 05/02/2020
super nothing to say the service is top notch
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E
Elise T.
Rating: 5 out of 5
following a purchase from 04/02/2020
Very good
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W
William S.
Rating: 5 out of 5
following a purchase from 04/02/2020
Very good
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P
Pierre P.
Rating: 4 out of 5
following a purchase from 04/02/2020
very fast and as ordered
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L
Lucie R.
Rating: 4 out of 5
following a purchase from 04/02/2020
very fast and as ordered
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V
Verified Buyer
Rating: 5 out of 5
following a purchase from 03/02/2020
Arrived very quick and in perfect condition
J
James S.
Rating: 5 out of 5
following a purchase from 02/02/2020
Very helpful and attentive to the expedition project. I'll give you feedback when I get back.
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M
Marie T.
Rating: 5 out of 5
following a purchase from 02/02/2020
Very helpful and attentive to the expedition project. I'll give you feedback when I get back.
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A
Antoine M.
Rating: 5 out of 5
following a purchase from 02/02/2020
Fast delivery, happy with the products
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M
Michel R.
Rating: 5 out of 5
following a purchase from 02/02/2020
Fast delivery, happy with the products
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F
Fatima B.
Rating: 5 out of 5
following a purchase from 02/02/2020
Super
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L
Lucas D.
Rating: 5 out of 5
following a purchase from 02/02/2020
Super
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C
Claire B.
Rating: 4 out of 5
following a purchase from 02/02/2020
I'll be back
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