Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
O
Olivia J.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
H
Hugo P.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
H
Hugo P.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
A
Antoine T.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
A
Antoine T.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
A
Antoine T.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Lucas R.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Lucas R.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Lucas R.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
K
Karim B.
Rating: 3 out of 5
Long delivery times and not necessarily followed up all the time
Translated reviews
Response from Freezedried & Co
We apologize for the delay. Unfortunately, delivery times are beyond our control, but we do our best to ship quickly. Please do not hesitate to contact our customer service department by phone 02 97 87 23 73 or by e-mail [email protected] so that we can help you. The Lyo Team
L
Lucas R.
Rating: 4 out of 5
Speed of order, quality, taste. Price per weight too high.
Translated reviews
Response from Freezedried & Co
Thank you for your feedback! We'll take your comment about the price into account. The Lyo team ???
C
Carlos F.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
C
Carlos F.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
C
Carlos F.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
A
Antoine T.
Rating: 2 out of 5
Products were as expected, but delivery was made to a different relay point than the one requested, 40 minutes away!
Translated reviews
C
Comprador verificado
Rating: 2 out of 5
The experience with freeze-dried has always been excellent, but the experience with SEUR is disastrous. The last package I have to go to pick it up at a cyber locutorio, which is the place used by displaced ace people to send money to their relatives in other continents. According to SEUR the address is wrong. I have already received more packages from you and when it is SEUR it always happens that there is a problem and I have to go to pick up the package, when I have contracted the home delivery. I would be grateful if you could contact SEUR and inform them of your bad service. I would also be grateful if they could use another parcel delivery company so that their reputation is not affected by a third party.
Translated reviews
Response from Freezedried & Co
Thank you for your comment. We are glad that you are satisfied with our products, but we sincerely regret the problems encountered with our carrier, SEUR. We take good note of your comments and understand your frustration. Indeed, we have no direct control over SEUR's actions, but we will take your experience into account and try to find a solution so that this type of problem does not occur in the future. If this happens again, please do not hesitate to contact our customer service at [email protected] so we can help you. Thank you for your understanding and loyalty.
F
Fatima B.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
F
Fatima B.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
F
Fatima B.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
M
Michel R.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
M
Michel R.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
M
Michel R.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
S
Sophie R.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
S
Sophie R.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
S
Sophie R.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
M
Michel M.
Rating: 4 out of 5
Review the payment deadline, payment almost on the order date before shipment is not very pleasant or very communicative.
Translated reviews
Response from Freezedried & Co
Thank you for taking the time to leave this review! We'll take note of your suggestion? The Lyo Team
N
Nicolas M.
Rating: 4 out of 5
Carefully prepared coli with quality products (not yet tested).
Translated reviews
Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
A
Alejandro M.
Rating: 4 out of 5
Good products but the box arrived ripped open and rescotched.
Translated reviews
Response from Freezedried & Co
We're sorry to hear that your box arrived ripped open and rescotched. We do our utmost to ensure the safe transport of our products, but unfortunately we have no control over the carriers. We will report this problem to our logistics department. Thank you for your understanding and for your feedback. The Lyo team
S
Sophie L.
Rating: 4 out of 5
Hello. I was entitled to a second free lunch because I ordered two packs which included a free lunch. I only got one. The order system didn't take it into account. Too bad for me. too bad. bye [email protected]
Translated reviews
M
Michel M.
Rating: 2 out of 5
Freeze-dried, it's getting more and more expensive, I won't be ordering anymore.
Translated reviews
Response from Freezedried & Co
We understand and share your frustration about prices. We do our best to offer quality products at reasonable prices. The Lyo team
G
Guillaume D.
Rating: 3 out of 5
Delayed orders not able to test them before thank you before department
Translated reviews
Response from Freezedried & Co
We apologize for the delay. Unfortunately, delivery times are out of our control, but we do our best to ship quickly. Thank you for your patience. The Lyo Team
M
Manon P.
Rating: 4 out of 5
Top-notch customer service Automatic feedback on order and package status could be improved. Slow delivery partner to Belgium
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback! We take note of your suggestions?
P
Pierre R.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
P
Pierre R.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
P
Pierre R.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
N
Nicolas D.
Rating: 4 out of 5
+ The choice is substantial and the prices average. - The order processing time is long before shipping compared to other sites...
Translated reviews
Response from Freezedried & Co
Thank you for your feedback. We confirm that your order was dispatched within 48 working hours, in accordance with our usual practices. However, due to the May bank holidays, the delivery time may be slightly affected. We appreciate your understanding and patience. The Lyo Team ???
S
Sabrina R.
Rating: 4 out of 5
Wait for delivery or at least shipment before debiting payments.
Translated reviews
Response from Freezedried & Co
Thank you for your feedback. Your comments are invaluable to us and help us improve our service. The Lyo Team ???
P
Pierre D.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
P
Pierre D.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
P
Pierre D.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
H
Hugo L.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
H
Hugo L.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
H
Hugo L.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
J
Jean M.
Rating: 4 out of 5
Wide choice, efficient and good soap
Translated reviews
Response from Freezedried & Co
Thank you for your feedback! The Lyo team
L
Laurent T.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Laurent T.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Laurent T.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Laurent D.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
L
Laurent D.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
L
Laurent D.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
C
Claire D.
Rating: 4 out of 5
-
Translated reviews
C
Claire D.
Rating: 4 out of 5
Translated reviews
C
Claire D.
Rating: 4 out of 5
-
Translated reviews
G
Guillaume R.
Rating: 4 out of 5
Lots of choice, not always the cheapest or best price but top service
Translated reviews
Response from Freezedried & Co
Many thanks for your review! We take note of your comment?
H
Hugo D.
Rating: 4 out of 5
I appreciated: - the variety of products on offer - the ease and speed of ordering With an order of almost 100 euros, I would have appreciated being able to test a cereal bar or a sample of another product on offer.
Translated reviews
Response from Freezedried & Co
Thank you very much for your feedback! We take note of your suggestion?
C
Comprador verificado
Rating: 4 out of 5
Fast order, no complaints.
Translated reviews
Response from Freezedried & Co
Thank you very much :) The Lyophilized & Co team
M
Michel M.
Rating: 4 out of 5
A wide variety of freeze-dried dishes. But a few more green vegetables and legumes could make the range even richer!
Translated reviews
Response from Freezedried & Co
Thank you for your feedback! We take note of your suggestion?
S
Samir B.
Rating: 1 out of 5
I can't commit to someone I don't know
Translated reviews
Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
E
Elise M.
Rating: 2 out of 5
-
Translated reviews
Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
E
Elise M.
Rating: 2 out of 5
Translated reviews
Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
E
Elise M.
Rating: 2 out of 5
-
Translated reviews
Response from Freezedried & Co
Did something go wrong with your order? Tell us what we can do better :) The Lyo team
A
Anais D.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
A
Anais D.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
A
Anais D.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
C
Comprador verificado
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have any problems with your order. The Lio Team
L
Lucas R.
Rating: 4 out of 5
Wide choice of brands and dishes, and easy to sort according to need.
Translated reviews
Response from Freezedried & Co
Thank you for your comment? we hope you like our products! The Lyo team
L
Lucie B.
Rating: 4 out of 5
Very fast and complete order in good condition. I didn't put 5* because the box was torn (badly taped) and there was only 1 cereal bar as a gift for an order of over 900... but that's a detail. I will definitely recommend this site ????
Translated reviews
Response from Freezedried & Co
Thank you for your feedback! We are pleased that you received your order quickly and intact. We take note of your comments about the packaging and the gift. As a thank you for your loyalty, we've set up a loyalty program that allows you to earn points with every order you place! The Lyo Team
L
Lucas T.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Lucas T.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
L
Lucas T.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
G
Guillaume R.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
G
Guillaume R.
Rating: 4 out of 5
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
G
Guillaume R.
Rating: 4 out of 5
-
Translated reviews
Response from Freezedried & Co
Please do not hesitate to contact us if you have encountered a problem with your order. The Lyo team
We use cookies for audience measurement and improving user experience.
English 