Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team
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Verified buyer
Rating: 5 out of 5
This is my second order and i received it very quickly and well packaged.
Response from Freezedried & Co
Thank you for your trust and loyalty :) The Freezedried & Co team
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Nicolas P.
Rating: 5 out of 5
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Nicolas P.
Rating: 5 out of 5
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Nicolas P.
Rating: 5 out of 5
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James J.
Rating: 5 out of 5
And if I've been a customer for so long, it's because I'm satisfied (la palisse) ;)
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Thank you for your trust, loyalty and for this review ????? :) The Lyo team
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Alejandro L.
Rating: 5 out of 5
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Alejandro L.
Rating: 5 out of 5
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Alejandro L.
Rating: 5 out of 5
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Michel L.
Rating: 5 out of 5
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Michel L.
Rating: 5 out of 5
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Michel L.
Rating: 5 out of 5
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Hugo B.
Rating: 2 out of 5
Not delivered to the right place
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Response from Freezedried & Co
Thank you for your feedback. This can happen when a relay point is saturated, and the carrier redirects the parcel to another point in the network. Sorry for the inconvenience, this relay point is closed on Mondays? If you have any problems collecting your parcel, or if your order is urgent, please don't hesitate to call us directly, and my colleagues in customer service will suggest alternatives. We wish you a pleasant day and look forward to hearing from you. 02 97 87 23 73
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Nicolas M.
Rating: 1 out of 5
Purchase of an external battery...charger not included.
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Response from Freezedried & Co
Thank you for your feedback. It does not say that the charger is included, only the cable. My customer service colleagues have also received your various emails (we are open Monday to Friday) and will get back to you to explain the returns procedures and product information as soon as possible. We wish you a pleasant day. The Lyo Team
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Theo R.
Rating: 5 out of 5
fast, careful packaging, very good long-life products. as a famous guy says, get ready it's never too late.
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Thank you for your feedback. The Lyo team :)
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Guillaume R.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Guillaume R.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Guillaume R.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Camille D.
Rating: 5 out of 5
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Camille D.
Rating: 5 out of 5
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Camille D.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Guillaume M.
Rating: 5 out of 5
Perfect, as described, in 3 days I received my rations in Belgium, thank you for the service.
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Thank you for your confidence in our products :) The Lyo team
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Pierre B.
Rating: 2 out of 5
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Response from Freezedried & Co
Thank you for your feedback. Your package seems to have been delivered. Was there a problem with your order or delivery? Please let us know so that we can improve our services :) Our mail team(at)lyophilise.com
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Pierre B.
Rating: 2 out of 5
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Response from Freezedried & Co
Thank you for your feedback. Your package seems to have been delivered. Was there a problem with your order or delivery? Please let us know so that we can improve our services :) Our mail team(at)lyophilise.com
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Pierre B.
Rating: 2 out of 5
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Response from Freezedried & Co
Thank you for your feedback. Your package seems to have been delivered. Was there a problem with your order or delivery? Please let us know so that we can improve our services :) Our mail team(at)lyophilise.com
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Oliver A.
Rating: 5 out of 5
Serious and fast
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Thanks for your comment! Have a nice day ;) The Lyo team
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Manon L.
Rating: 5 out of 5
Fast service, well dispatched. Serious and professional. W
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Response from Freezedried & Co
The Lyo team thanks you for this nice review ;)
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Nicolas M.
Rating: 5 out of 5
Alert when there's something I'm interested in, great listener on the phone, always on time for deliveries ????
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The Lyo team thanks you for this nice review ;)
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Pierre L.
Rating: 5 out of 5
Choice of products, speed of delivery
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Many thanks for your feedback. The Lyophilise & Co team :)
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Guillaume D.
Rating: 5 out of 5
Very good site
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Thanks for your feedback! The Lyo team ;)
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Nicolas M.
Rating: 5 out of 5
Impeccable speed! Taste? I don't know yet?
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Thanks for your comment! Have a nice day ;) The Lyo team
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Jean R.
Rating: 5 out of 5
Easy to reach and efficient.
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Response from Freezedried & Co
Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team
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Ethan A.
Rating: 5 out of 5
Serious and responsive professional. Perfect products!
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Response from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your trust and loyalty!
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Hugo P.
Rating: 5 out of 5
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Response from Freezedried & Co
The Lyophilise & Co team thanks you for the note :)
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Hugo P.
Rating: 5 out of 5
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The Lyophilise & Co team thanks you for the note :)
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Hugo P.
Rating: 5 out of 5
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The Lyophilise & Co team thanks you for the note :)
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Michel T.
Rating: 5 out of 5
Products as described. Fast delivery
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Thanks for your comment! Have a nice day ;) The Lyo team
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Guillaume R.
Rating: 5 out of 5
Quick turnaround, varied offer Tasting of your products is scheduled for the first half of June.
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Response from Freezedried & Co
Thank you for your trust, loyalty and for this review ????? Don't hesitate to let us know about your tastings ;) The Lyo team
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Jean R.
Rating: 5 out of 5
Good quality products delivered quickly
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Response from Freezedried & Co
Thank you for your note :) The Lyophilise & Co team
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Julie R.
Rating: 5 out of 5
Quick delivery. Plenty of choice but not all brands are equal. I much preferred the "Voyager" dishes.
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Thank you for your feedback. The Lyo team :)
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Laurent M.
Rating: 5 out of 5
I appreciate the speed of shipment (important for impromptu hikes). I regret that many items are out of stock.
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Response from Freezedried & Co
Thank you for this review. Don't hesitate to sign up for availability alerts if you're interested in a particular product :) The Lyo team
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Pierre P.
Rating: 5 out of 5
Top customer service!
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Response from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team ;)
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Lucas M.
Rating: 5 out of 5
Fast delivery!
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Thank you for your feedback. The Lyo team :)
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Hugo P.
Rating: 5 out of 5
Lots of choice and fast shipping.
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Thanks for your comment! Have a nice day ;) The Lyo team
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Manon R.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Manon R.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Manon R.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Nicolas M.
Rating: 5 out of 5
Highly reactive nickel
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Response from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team :)
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Sophia B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
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Sophia B.
Rating: 5 out of 5
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Sophia B.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Hugo D.
Rating: 5 out of 5
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Hugo D.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Hugo D.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
V
Verified buyer
Rating: 5 out of 5
Fast. Efficient. No nonsense
Response from Freezedried & Co
Thank you very much for your feedback! The Freezedried & Co team
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Laurent T.
Rating: 5 out of 5
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Thanks for the note ????? :) The Lyo team
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Laurent T.
Rating: 5 out of 5
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Laurent T.
Rating: 5 out of 5
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Theo D.
Rating: 5 out of 5
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Theo D.
Rating: 5 out of 5
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Theo D.
Rating: 5 out of 5
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Jean T.
Rating: 5 out of 5
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Jean T.
Rating: 5 out of 5
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Jean T.
Rating: 5 out of 5
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Sabrina E.
Rating: 5 out of 5
Parfyil y a plus qu'à testé
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
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