English 
Français 
Español 
Portuguese 
Italiano 
Deutsch 
Nederlands 
Polski 
S
Rating: 5 out of 5
Great customer service!
Translated reviews
Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
Summary of reviews
The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Reviews 1, 2, 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
Ff
Translated reviews
C
Rating: 5 out of 5
I ordered a chicken fajita meal to test with my usual order and honestly a nice surprise, nice taste and decent portion, I will try other recipes
Translated reviews
S
Rating: 5 out of 5
Perfect
Translated reviews
J
Rating: 5 out of 5
Order received very quickly
Translated reviews
P
Rating: 5 out of 5
Easy order, fast delivery time, fair prices. One drawback: many products were out of stock.
Translated reviews
G
Rating: 5 out of 5
I received everything I ordered in good condition. BUT there were major issues related to the management of your site. Delivery time indicated as 2 to 3 days turned into 3 weeks... My cart kept appearing on your site even though I had validated and paid for it... 2 phone follow-ups to get information while I received nothing by email to inform me of the delay... however, I received advertisements in the meantime.
Translated reviews
Response from Freezedried & Co
Thank you for your feedback and for your trust!
We are delighted that your order arrived complete and in good condition. However, we apologize for the difficulties encountered regarding the tracking of your order, the announced deadlines, and the lack of information during this period.
Your feedback helps us improve our tools as well as our communication. We will be particularly attentive to these points in order to provide a better experience in the future.
We are delighted that your order arrived complete and in good condition. However, we apologize for the difficulties encountered regarding the tracking of your order, the announced deadlines, and the lack of information during this period.
Your feedback helps us improve our tools as well as our communication. We will be particularly attentive to these points in order to provide a better experience in the future.
S
Rating: 5 out of 5
Very nice experience for my first purchase, fast delivery and prices that remain reasonable.
Translated reviews
N
Rating: 5 out of 5
-
Translated reviews
A
Rating: 5 out of 5
I am happy with all the very good products I bought on your site. All of very good quality and I love my tarptent! And all this delivered super quickly! Thank you to your whole team!
Translated reviews
N
Rating: 5 out of 5
Fast and compliant
Translated reviews
P
Rating: 5 out of 5
Hello, honestly super site very responsive. The only downside is that returns are at the customer's expense. I recommend
Translated reviews
G
Rating: 5 out of 5
Speed of response, products in excellent condition, robust shipping packaging, fast courier. Thank you
Translated reviews
Response from Freezedried & Co
Thank you for your positive review! We are glad that you are satisfied with the speed of delivery, as well as the quality of the packaging and products.
See you soon!
See you soon!
N
Rating: 5 out of 5
Super fast delivery, thank you!
Translated reviews
E
Rating: 5 out of 5
Everything is fine, thank you!
Translated reviews
S
Rating: 5 out of 5
Very good!
Translated reviews
C
Rating: 5 out of 5
Order received very quickly, well packaged. Haven't tested the products but the consumables have very long expiration dates, which is appreciated.
Translated reviews
L
Rating: 5 out of 5
Shipping compliant with the order, fast and very well packaged. Bravo!
Translated reviews
M
Rating: 5 out of 5
I have rarely seen such a quick dispatch of items, they shipped my order the same day and I received it the next day. Super fast. The products are great. I haven't tasted them yet because it's for a gift. In any case, they will make an impression.
Translated reviews
G
Rating: 5 out of 5
Top! And fast for delivery
Translated reviews
C
Rating: 5 out of 5
Fast shipping and interesting prices!
Translated reviews
F
Rating: 5 out of 5
Ease of ordering, very fast delivery and okay packaging
Translated reviews
A
Rating: 5 out of 5
Fast and compliant delivery
Translated reviews
G
Rating: 5 out of 5
Everything corresponds to what the company indicated. Delivery as indicated, as well as the product. I recommend this company.
Translated reviews
L
Rating: 5 out of 5
Just need to go camping now. The quality is definitely there. Moreover, for the first time, the delivery times were well respected. I recommend and thank you at the same time.
Translated reviews
A
Rating: 5 out of 5
Fast, efficient, compliant.... Order after a comparison.
Translated reviews
G
Rating: 5 out of 5
Always top. Products and delivery are great
Translated reviews
S
Rating: 5 out of 5
Top at all levels! Thank you!
Translated reviews
M
Rating: 5 out of 5
Order quickly shipped and properly packaged, items as expected, however Chronopost is always a disaster unfortunately. We request a pick-up relay and they send the package elsewhere.
Translated reviews
T
Rating: 5 out of 5
Fast and perfect as usual
Translated reviews
L
Rating: 5 out of 5
Choice and availability. Order shipped the same day. Delivery in 2 days. It's perfect!
Translated reviews
S
Rating: 5 out of 5
Top products. Good quality and a lot of choices. Sometimes we regret the absence of size and weight noted on certain references as well as the few photos presenting a product
Translated reviews
F
Rating: 5 out of 5
Efficiency, price, packaging, everything was perfect
Translated reviews
N
Rating: 5 out of 5
Everything perfect Thank you
Translated reviews
E
Rating: 5 out of 5
Delighted with my order! Top customer service, very fast delivery! And especially very good quality items for ultra-light trekking and camping!
Translated reviews
D
Rating: 5 out of 5
I really liked their products!
Translated reviews
E
Rating: 5 out of 5
Delivery compliant and fast. I will test the products this summer
Translated reviews
D
Rating: 5 out of 5
Order compliant and fast delivery
Translated reviews
B
Rating: 5 out of 5
Very happy with the fast delivery, careful packaging, and quality of the products.
Translated reviews
C
Rating: 5 out of 5
Ease of ordering and fast shipping. I recommend
Translated reviews