Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 1, 2, 3 and 5 stars

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A
Antoine R.
Rating: 3 out of 5
following a purchase from 25/04/2019
The dish was very good but unfortunately the self-heating sachet didn't work.
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Response from Freezedried & Co
Hello, thank you for your comment. Concerning the use of the warmer, did you put the warmer under the dish? Did you tilt the warmer? How did you close the bag? Please do not hesitate to send us more information to help us understand the problem. Sincerely yours, Elodie from Team Lyo
P
Pierre L.
Rating: 3 out of 5
following a purchase from 25/04/2019
The dish was very good but unfortunately the self-heating sachet didn't work.
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Response from Freezedried & Co
Hello, thank you for your comment. Concerning the use of the warmer, did you put the warmer under the dish? Did you tilt the warmer? How did you close the bag? Please do not hesitate to send us more information to help us understand the problem. Sincerely yours, Elodie from Team Lyo
H
Hugo B.
Rating: 5 out of 5
following a purchase from 25/04/2019
Ras
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Elise L.
Rating: 5 out of 5
following a purchase from 25/04/2019
Ras
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Anais L.
Rating: 5 out of 5
following a purchase from 25/04/2019
Well-designed site, clear availability information, careful AND fast delivery, all very good Thanks Lyophilise & Co, thanks to you, I'm going on a road trip knowing I won't starve to death.
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M
Michel R.
Rating: 5 out of 5
following a purchase from 25/04/2019
Well-designed site, clear availability information, careful AND fast delivery, all very good Thanks Lyophilise & Co, thanks to you, I'm going on a road trip knowing I won't starve to death.
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Nicolas P.
Rating: 5 out of 5
following a purchase from 24/04/2019
Never disappointed by this company
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Pierre M.
Rating: 5 out of 5
following a purchase from 24/04/2019
Never disappointed by this company
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Theo P.
Rating: 5 out of 5
following a purchase from 23/04/2019
Ras
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C
Claire P.
Rating: 5 out of 5
following a purchase from 23/04/2019
Ras
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Pierre L.
Rating: 5 out of 5
following a purchase from 22/04/2019
nothing to say everything is perfect and very fast
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Pierre R.
Rating: 5 out of 5
following a purchase from 22/04/2019
nothing to say everything is perfect and very fast
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/04/2019
Good quality product. They modified the order once placed as requested and delivered on time. Very satisfied. Thank you
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Lucas R.
Rating: 5 out of 5
following a purchase from 22/04/2019
Delivery times respected, email sent at each stage of processing the order to inform us of tracking, product less expensive than on other site even with postage, recommend without problem
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J
Jean B.
Rating: 5 out of 5
following a purchase from 22/04/2019
Delivery times respected, email sent at each stage of processing the order to inform us of tracking, product less expensive than on other site even with postage, recommend without problem
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M
Michel M.
Rating: 5 out of 5
following a purchase from 22/04/2019
nothing to say
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Laurent R.
Rating: 5 out of 5
following a purchase from 22/04/2019
nothing to say
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Carmen R.
Rating: 5 out of 5
following a purchase from 21/04/2019
Perfect
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Nicolas B.
Rating: 5 out of 5
following a purchase from 21/04/2019
Perfect
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Isabel L.
Rating: 5 out of 5
following a purchase from 21/04/2019
Quick order to place on the site, delivered on time. Very satisfied with the product
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Elise L.
Rating: 5 out of 5
following a purchase from 21/04/2019
Quick order to place on the site, delivered on time. Very satisfied with the product
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M
Manon D.
Rating: 5 out of 5
following a purchase from 20/04/2019
super site tout est super prix qualite on trouvent tout notre bonheur en rations de n'importe quelles situations je recommande votre site a tous
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H
Hugo D.
Rating: 5 out of 5
following a purchase from 20/04/2019
super site tout est super prix qualite on trouvent tout notre bonheur en rations de n'importe quelles situations je recommande votre site a tous
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M
Michel P.
Rating: 5 out of 5
following a purchase from 20/04/2019
Fast service.
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Oliver A.
Rating: 5 out of 5
following a purchase from 20/04/2019
Fast service.
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Camille P.
Rating: 5 out of 5
following a purchase from 20/04/2019
fast and efficient. Very good
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Hugo D.
Rating: 5 out of 5
following a purchase from 20/04/2019
fast and efficient. Very good
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Javier L.
Rating: 5 out of 5
following a purchase from 19/04/2019
I've been a customer for 2 years, and I won't be changing supplier, because I've built up a relationship of trust.
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Antonio L.
Rating: 5 out of 5
following a purchase from 19/04/2019
I've been a customer for 2 years, and I won't be changing supplier, because I've built up a relationship of trust.
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Jean R.
Rating: 5 out of 5
following a purchase from 18/04/2019
Fast, efficient, well-designed site. All you have to do is taste...
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Theo D.
Rating: 5 out of 5
following a purchase from 18/04/2019
Fast, efficient, well-designed site. All you have to do is taste...
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Anais L.
Rating: 5 out of 5
following a purchase from 17/04/2019
Very satisfied. Simple, fast, efficient. Package correctly packed and intact
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Carmen G.
Rating: 5 out of 5
following a purchase from 17/04/2019
Very satisfied. Simple, fast, efficient. Package correctly packed and intact
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Pierre R.
Rating: 3 out of 5
following a purchase from 16/04/2019
It's a pity that the description isn't complete, because a thermos that doesn't close and isn't waterproof isn't useful. we wanted it to hold a baby potty. in the end, it's going to gather dust in the cupboard. on the other hand, it's worth pointing out that we received the parcel on time and quickly ;)
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Response from Freezedried & Co
Hello The product probably has a manufacturing defect. Please contact us directly by e-mail [email protected]. We will then be able to provide you with a solution. Elise from the Lyo team
M
Mehdi R.
Rating: 3 out of 5
following a purchase from 16/04/2019
It's a pity that the description isn't complete, because a thermos that doesn't close and isn't waterproof isn't useful. we wanted it to hold a baby potty. in the end, it's going to gather dust in the cupboard. on the other hand, it's worth pointing out that we received the parcel on time and quickly ;)
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Response from Freezedried & Co
Hello The product probably has a manufacturing defect. Please contact us directly by e-mail [email protected]. We will then be able to provide you with a solution. Elise from the Lyo team
A
Antonio F.
Rating: 5 out of 5
following a purchase from 15/04/2019
Carefully prepared orders, lots of interesting products, for an audience ranging from hikers to sailing enthusiasts and survivalists. Excellent service
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Antoine P.
Rating: 5 out of 5
following a purchase from 15/04/2019
Carefully prepared orders, lots of interesting products, for an audience ranging from hikers to sailing enthusiasts and survivalists. Excellent service
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Guillaume T.
Rating: 5 out of 5
following a purchase from 15/04/2019
Price a little high
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Guillaume M.
Rating: 5 out of 5
following a purchase from 15/04/2019
Price a little high
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Ava S.
Rating: 5 out of 5
following a purchase from 15/04/2019
Very good advice and good product
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