Customer reviews of Freezedried & Co

C

Charlotte T.

Rating: 4 out of 5

Published on 31/05/2023 à 11h07

I bought a powerbank at the last minute, specifying it at the time of purchase. The team prepared my parcel and sent it to me quickly so that I had it for my departure.

Translated reviews

Response from Freezedried & Co Published on 01/06/2023

Thank you for this review, we are happy to slip into your backpack during your hikes :) Thank you for your trust! The Lyophilise & Co team

G

Guillaume R.

Rating: 5 out of 5

Published on 30/05/2023 à 21h17

Good evening, I liked the recycling of the cardboard packaging but it was too big for my order so you had to fill the space inside with lots of paper. So is it really "green"?

Translated reviews

Response from Freezedried & Co Published on 31/05/2023

Thank you for your feedback and thoughts :) Since our priority is to ship quickly so as not to hold up our customers, we probably didn't have any cartons (recycled or new) suitable for the small-sized items in your order at the time. We apologize for the inconvenience. The Lyo team

O

Omar E.

Rating: 5 out of 5

Published on 30/05/2023 à 20h56

The pack proposals for different days and the choice of the number of meals is really cool. First time I've ordered from this site and I'm very pleasantly surprised! The package arrived in 48 hours, so that's great. I highly recommend it.

Translated reviews

Response from Freezedried & Co Published on 31/05/2023

Thank you for your feedback on your first order with us :) We're delighted to have you with us! Don't hesitate to contact us by phone 02 97 87 23 73 or by e-mail team(at)lyophilise.com if you have any questions about your next adventures :) The Lyo team

P

Pierre R.

Rating: 5 out of 5

Published on 30/05/2023 à 16h42

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Translated reviews

Response from Freezedried & Co Published on 31/05/2023

Thanks for the note ????? :) The Lyo team

P

Pierre R.

Rating: 5 out of 5

Published on 30/05/2023 à 16h42

Translated reviews

Response from Freezedried & Co Published on 31/05/2023

Thanks for the note ????? :) The Lyo team

P

Pierre R.

Rating: 5 out of 5

Published on 30/05/2023 à 16h42

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Translated reviews

Response from Freezedried & Co Published on 31/05/2023

Thanks for the note ????? :) The Lyo team

T

Theo R.

Rating: 5 out of 5

Published on 30/05/2023 à 14h13

I appreciate the choice of products, the reviews and the very short delivery time.

Translated reviews

Response from Freezedried & Co Published on 31/05/2023

Many thanks for your feedback. The Lyophilise & Co team

T

Theo R.

Rating: 5 out of 5

Published on 30/05/2023 à 12h23

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Translated reviews

Response from Freezedried & Co Published on 31/05/2023

Thanks for the note ????? :) The Lyo team

T

Theo R.

Rating: 5 out of 5

Published on 30/05/2023 à 12h23

Translated reviews

Response from Freezedried & Co Published on 31/05/2023

Thanks for the note ????? :) The Lyo team

T

Theo R.

Rating: 5 out of 5

Published on 30/05/2023 à 12h23

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Translated reviews

Response from Freezedried & Co Published on 31/05/2023

Thanks for the note ????? :) The Lyo team

L

Laurent M.

Rating: 5 out of 5

Published on 30/05/2023 à 11h37

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Translated reviews

Response from Freezedried & Co Published on 31/05/2023

Thanks for the note ????? :) The Lyo team

L

Laurent M.

Rating: 5 out of 5

Published on 30/05/2023 à 11h37

Translated reviews

Response from Freezedried & Co Published on 31/05/2023

Thanks for the note ????? :) The Lyo team

L

Laurent M.

Rating: 5 out of 5

Published on 30/05/2023 à 11h37

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Translated reviews

Response from Freezedried & Co Published on 31/05/2023

Thanks for the note ????? :) The Lyo team

N

Nicolas T.

Rating: 4 out of 5

Published on 30/05/2023 à 11h28

perfect but: change the carrier! The box was smashed and I even feared that some things were missing...,..,

Translated reviews

Response from Freezedried & Co Published on 31/05/2023

During transport, some parcels may be mishandled, which is beyond our control. That being said, we'll pass on your comments to our logistics colleagues. The Lyo team would like to thank you for taking the time to write this comprehensive review. Thank you for your confidence ;)

H

Hugo T.

Rating: 5 out of 5

Published on 30/05/2023 à 11h08

Excellent service as always! Ordered at 11pm, dispatched the next day at 10am. Not a single thing missing, everything perfect. Thank you !!!!!!!

Translated reviews

Response from Freezedried & Co Published on 31/05/2023

Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team

S

Sophia B.

Rating: 5 out of 5

Published on 30/05/2023 à 11h03

I like the variety of products and the expertise

Translated reviews

Response from Freezedried & Co Published on 31/05/2023

Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team

J

Jean R.

Rating: 5 out of 5

Published on 29/05/2023 à 14h57

Simple, fast and hassle-free! Perfect

Translated reviews

Response from Freezedried & Co Published on 30/05/2023

Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team

C

Charlotte D.

Rating: 5 out of 5

Published on 29/05/2023 à 12h27

fast and reliable with low prices

Translated reviews

Response from Freezedried & Co Published on 30/05/2023

Thanks for your comment! Have a nice day ;) The Lyo team

A

Antoine D.

Rating: 5 out of 5

Published on 29/05/2023 à 12h03

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Translated reviews

Response from Freezedried & Co Published on 30/05/2023

Thanks for the note ????? :) The Lyo team

A

Antoine D.

Rating: 5 out of 5

Published on 29/05/2023 à 12h03

Translated reviews

Response from Freezedried & Co Published on 30/05/2023

Thanks for the note ????? :) The Lyo team

A

Antoine D.

Rating: 5 out of 5

Published on 29/05/2023 à 12h03

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Translated reviews

Response from Freezedried & Co Published on 30/05/2023

Thanks for the note ????? :) The Lyo team

L

Lucas M.

Rating: 5 out of 5

Published on 29/05/2023 à 10h17

quality dishes! Practical presentation, product quality and tasty preparations

Translated reviews

Response from Freezedried & Co Published on 30/05/2023

Many thanks for your feedback. The Lyophilise & Co team

V

Verified buyer

Rating: 5 out of 5

Published on 28/05/2023 à 12h58

Response from Freezedried & Co Published on 29/05/2023

Thank you for this rating! The Freezedried & Co team

E

Elise L.

Rating: 5 out of 5

Published on 27/05/2023 à 10h32

I recommend this site. I have ordered several times and the products arrive quickly. The after-sales service is serious and responsive. They always come up with a solution.

Translated reviews

Response from Freezedried & Co Published on 30/05/2023

The Lyo team would like to thank you for taking the time to write this comprehensive review ;) Thank you for your trust and loyalty!

M

Manon T.

Rating: 5 out of 5

Published on 26/05/2023 à 14h43

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Translated reviews

Response from Freezedried & Co Published on 30/05/2023

Thanks for the note ????? :) The Lyo team

M

Manon T.

Rating: 5 out of 5

Published on 26/05/2023 à 14h43

Translated reviews

Response from Freezedried & Co Published on 30/05/2023

Thanks for the note ????? :) The Lyo team

M

Manon T.

Rating: 5 out of 5

Published on 26/05/2023 à 14h43

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Translated reviews

Response from Freezedried & Co Published on 30/05/2023

Thanks for the note ????? :) The Lyo team

L

Lucas R.

Rating: 5 out of 5

Published on 26/05/2023 à 12h41

Top delivery

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Response from Freezedried & Co Published on 30/05/2023

The Lyo team thanks you for this nice review ;)

S

Sophie T.

Rating: 5 out of 5

Published on 25/05/2023 à 18h18

Efficient team that listens to its customers

Translated reviews

Response from Freezedried & Co Published on 26/05/2023

Thank you for your feedback. The Lyo team :)

T

Theo R.

Rating: 5 out of 5

Published on 25/05/2023 à 11h12

Several orders, never disappointed!!! Expected goods, in good condition and on time.... nothing to complain about, very satisfied

Translated reviews

Response from Freezedried & Co Published on 26/05/2023

Wow! Thank you for your opinion and trust :) The Lyo team

J

Julie P.

Rating: 4 out of 5

Published on 24/05/2023 à 12h19

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Translated reviews

Response from Freezedried & Co Published on 25/05/2023

Thanks for the note! The Lyophilise & Co team

J

Julie P.

Rating: 4 out of 5

Published on 24/05/2023 à 12h19

Translated reviews

Response from Freezedried & Co Published on 25/05/2023

Thanks for the note! The Lyophilise & Co team

J

Julie P.

Rating: 4 out of 5

Published on 24/05/2023 à 12h19

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Translated reviews

Response from Freezedried & Co Published on 25/05/2023

Thanks for the note! The Lyophilise & Co team

L

Lucie M.

Rating: 5 out of 5

Published on 24/05/2023 à 11h55

Perfect

Translated reviews

Response from Freezedried & Co Published on 25/05/2023

Thank you for your feedback! The Lyo team

L

Leila E.

Rating: 5 out of 5

Published on 24/05/2023 à 08h25

The best of the best!

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Response from Freezedried & Co Published on 24/05/2023

Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust :) The Lyo Team

C

Claire R.

Rating: 5 out of 5

Published on 23/05/2023 à 13h52

After several orders I'm still just as satisfied with the lyophilisé & co site. Excellent products and fast shipping.

Translated reviews

Response from Freezedried & Co Published on 24/05/2023

Thank you for your trust and loyalty :) The Lyo team

T

Theo R.

Rating: 5 out of 5

Published on 23/05/2023 à 11h58

Very good organization, quality products and fast delivery. The only thing that could be improved is to systematically offer a product replacement when a reference is missing, to enable certain shipments to be made more quickly.

Translated reviews

Response from Freezedried & Co Published on 24/05/2023

Thank you for your feedback. It would appear that you have not been contacted, and we apologize. We do this under normal circumstances, but in recent weeks a change of back office, bank holidays and a peak in activity have affected our responsiveness in this respect. Please do not hesitate to contact us for your next orders to let us know your deadlines. We wish you a pleasant day. The Lyo Team

S

Sophie L.

Rating: 5 out of 5

Published on 23/05/2023 à 11h46

Very good fast delivery

Translated reviews

Response from Freezedried & Co Published on 24/05/2023

Thanks for your comment! Have a nice day ;) The Lyo team

H

Hugo M.

Rating: 4 out of 5

Published on 23/05/2023 à 11h26

Super site, the products are generally good ver excellent, the DLC for EDC OR BOD perfect but some energy bar 4 months is just. The SAV is top it responds, but has these days many out of stock on products like Nadège.

Translated reviews

Response from Freezedried & Co Published on 24/05/2023

Thank you for your feedback. Concerning the DLUO of the bars, a filter allows you to select the desired shelf life when you are in the energy bars section. Looking at your order, the reference you received has a shelf life of 5 months after manufacture (usually a few weeks pass between manufacture, delivery to our premises in Lorient and stock turnover before the bar reaches you :) - For Nalgene products, you can sign up for disposable alerts to be notified of their returns. We'll be happy to answer any questions you may have. The Lyo team

C

Comprador verificado

Rating: 5 out of 5

Published on 23/05/2023 à 07h51

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Translated reviews

Response from Freezedried & Co Published on 23/05/2023

Thank you for the review ?????. The Lyophilized & Co team

L

Lucia F.

Rating: 4 out of 5

Published on 22/05/2023 à 19h36

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Response from Freezedried & Co Published on 23/05/2023

Thanks for the note! The Lyophilise & Co team

L

Lucia F.

Rating: 4 out of 5

Published on 22/05/2023 à 19h36

Translated reviews

Response from Freezedried & Co Published on 23/05/2023

Thanks for the note! The Lyophilise & Co team

L

Lucia F.

Rating: 4 out of 5

Published on 22/05/2023 à 19h36

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Translated reviews

Response from Freezedried & Co Published on 23/05/2023

Thanks for the note! The Lyophilise & Co team

L

Laurent T.

Rating: 4 out of 5

Published on 13/05/2023 à 20h05

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Translated reviews

Response from Freezedried & Co Published on 15/05/2023

The Lyophilise & Co team thanks you for the note :)

L

Laurent T.

Rating: 4 out of 5

Published on 13/05/2023 à 20h05

Translated reviews

Response from Freezedried & Co Published on 15/05/2023

The Lyophilise & Co team thanks you for the note :)

L

Laurent T.

Rating: 4 out of 5

Published on 13/05/2023 à 20h05

-

Translated reviews

Response from Freezedried & Co Published on 15/05/2023

The Lyophilise & Co team thanks you for the note :)

A

Antoine T.

Rating: 5 out of 5

Published on 11/05/2023 à 20h45

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Translated reviews

Response from Freezedried & Co Published on 12/05/2023

Thanks for the note ????? :) The Lyo team

A

Antoine T.

Rating: 5 out of 5

Published on 11/05/2023 à 20h45

Translated reviews

Response from Freezedried & Co Published on 12/05/2023

Thanks for the note ????? :) The Lyo team

A

Antoine T.

Rating: 5 out of 5

Published on 11/05/2023 à 20h45

-

Translated reviews

Response from Freezedried & Co Published on 12/05/2023

Thanks for the note ????? :) The Lyo team

O

Omar B.

Rating: 5 out of 5

Published on 09/05/2023 à 20h42

Fast, efficient, second order support contacted me each time very kindly to offer solutions on products in shortage. Very satisfied, thanks to the whole team

Translated reviews

Response from Freezedried & Co Published on 11/05/2023

Thanks for your feedback, we'll pass it on to our great customer service colleagues :) The Lyo Team

M

Marie B.

Rating: 5 out of 5

Published on 09/05/2023 à 18h56

-

Translated reviews

Response from Freezedried & Co Published on 11/05/2023

Thanks for the note ????? :) The Lyo team

M

Marie B.

Rating: 5 out of 5

Published on 09/05/2023 à 18h56

Translated reviews

Response from Freezedried & Co Published on 11/05/2023

Thanks for the note ????? :) The Lyo team

M

Marie B.

Rating: 5 out of 5

Published on 09/05/2023 à 18h56

-

Translated reviews

Response from Freezedried & Co Published on 11/05/2023

Thanks for the note ????? :) The Lyo team

E

Elise P.

Rating: 5 out of 5

Published on 09/05/2023 à 17h13

Speed and clarity

Translated reviews

Response from Freezedried & Co Published on 11/05/2023

Thanks for your comment! Have a nice day ;) The Lyo team

L

Lucas D.

Rating: 4 out of 5

Published on 09/05/2023 à 14h32

-

Translated reviews

Response from Freezedried & Co Published on 11/05/2023

Thanks for the note! The Lyophilise & Co team

L

Lucas D.

Rating: 4 out of 5

Published on 09/05/2023 à 14h32

Translated reviews

Response from Freezedried & Co Published on 11/05/2023

Thanks for the note! The Lyophilise & Co team

L

Lucas D.

Rating: 4 out of 5

Published on 09/05/2023 à 14h32

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Translated reviews

Response from Freezedried & Co Published on 11/05/2023

Thanks for the note! The Lyophilise & Co team

J

Julie T.

Rating: 5 out of 5

Published on 09/05/2023 à 14h30

-

Translated reviews

Response from Freezedried & Co Published on 11/05/2023

Thanks for the note ????? :) The Lyo team

J

Julie T.

Rating: 5 out of 5

Published on 09/05/2023 à 14h30

Translated reviews

Response from Freezedried & Co Published on 11/05/2023

Thanks for the note ????? :) The Lyo team

J

Julie T.

Rating: 5 out of 5

Published on 09/05/2023 à 14h30

-

Translated reviews

Response from Freezedried & Co Published on 11/05/2023

Thanks for the note ????? :) The Lyo team

L

Lucas D.

Rating: 5 out of 5

Published on 09/05/2023 à 11h59

São rápidos nos envios.

Translated reviews

Response from Freezedried & Co Published on 11/05/2023

Obrigado pelo seu feedback :)

C

Charlotte L.

Rating: 4 out of 5

Published on 09/05/2023 à 11h52

Well packaged, lots of choice and fast delivery. Just a shame about the rather high delivery charges despite an order of over 100e.

Translated reviews

Response from Freezedried & Co Published on 11/05/2023

The Lyo team would like to thank you for taking the time to write this comprehensive review ;) We offer free delivery in France for orders of 70 or more at a relay point. For Belgium, we are not yet able to offer such a service. Indeed, shipping costs are a substantial expense that we don't include in the price of our products. We are constantly working to find the best formula and the best service for our customers, while at the same time ensuring that our contribution to transport costs remains reasonable. Thank you for your understanding. The Lyo Team

G

Guillaume D.

Rating: 5 out of 5

Published on 09/05/2023 à 11h40

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Translated reviews

Response from Freezedried & Co Published on 11/05/2023

Thanks for the note ????? :) The Lyo team

G

Guillaume D.

Rating: 5 out of 5

Published on 09/05/2023 à 11h40

Translated reviews

Response from Freezedried & Co Published on 11/05/2023

Thanks for the note ????? :) The Lyo team

G

Guillaume D.

Rating: 5 out of 5

Published on 09/05/2023 à 11h40

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Translated reviews

Response from Freezedried & Co Published on 11/05/2023

Thanks for the note ????? :) The Lyo team

C

Charlotte L.

Rating: 5 out of 5

Published on 09/05/2023 à 11h26

Package arrived quickly and in perfect condition, I will recommend them without any problem.

Translated reviews

Response from Freezedried & Co Published on 11/05/2023

Thank you for your feedback. The Lyo team :)