Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
products clearly explained order received quickly first taste tests carried out and it's pretty good bravo
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
H
Hugo D.
Rating: 5 out of 5
Simply the idea, exclusive. The image of your company is serious (ergonomics and functionality of the site, charming telephone reception!). The stock shortages are not enough to demote you to 4, especially given the current economic situation, which is not your fault. I look forward to ordering more in a few days as soon as I receive your alerts!!!!
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Response from Freezedried & Co
Thank you for your understanding :) My colleagues will get back to you to keep you informed of the deadlines. Have a nice day and thank you again for your confidence. The Lyo team
E
Elise R.
Rating: 5 out of 5
Fast delivery, solid packaging and products matching the order
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
M
Manon M.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
M
Manon M.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Omar B.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
O
Omar B.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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Theo R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
T
Theo R.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
L
Lucas D.
Rating: 5 out of 5
FAST good product conforms
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
H
Hugo M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo M.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
C
Comprador verificado
Rating: 5 out of 5
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Response from Freezedried & Co
Thank you for your feedback. The Lyophilized & Co team
L
Laurent D.
Rating: 4 out of 5
I really appreciate the choice of products, the quality of the food, and the customer service. The negative point comes from the fact of using the same photos and same text to describe 2 products of the same range but different nevertheless (ex: Esbit pocket stove) because in the end I had to buy the 2 following this problem.
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Response from Freezedried & Co
Thank you for your feedback. Although the correct dimensions are indicated at the bottom of the product data sheet, an error has crept into our description. My colleagues in Customer Service will get back to you to suggest solutions. The Lyo Team
A
Antoine L.
Rating: 5 out of 5
Your efficiency in processing the order
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues :) The Lyo team
S
Sophie B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
S
Sophie B.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
H
Hugo D.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note ????? :) The Lyo team
P
Pierre B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
P
Pierre B.
Rating: 4 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
L
Lucie P.
Rating: 5 out of 5
As always, three-day delivery, choice, prices, and even if it's gas, the possibility of delivery to another address at no extra charge.
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Response from Freezedried & Co
Thank you for your confidence and for the note ????? :) The Lyo team
A
Antoine R.
Rating: 5 out of 5
Fast delivery and good communication.
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Response from Freezedried & Co
Thanks for your opinion! Team Lyo
H
Henry S.
Rating: 1 out of 5
product advertised as in stock and in fact not in stock at all
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Response from Freezedried & Co
We apologize for the inconvenience. The mattress was indicated as being in stock on our website at the time of your purchase. Unfortunately, the model you received was incorrectly received. We became aware of this when you placed your order and contacted you directly. Your order was refunded immediately. Thank you for your understanding. Sincerely, Team Lyo
C
Comprador verificado
Rating: 5 out of 5
Great store, very serious and fast shipping. Thank you.
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Response from Freezedried & Co
Thank you for your note. The Lyophilized & Co team
C
Claire L.
Rating: 4 out of 5
The packaging was too light and arrived completely open, but the intended contents were inside.
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Response from Freezedried & Co
Thank you for your trust. During transport, parcels may fall beyond our control. However, we have asked our logistics colleagues to reinforce the parcels with regard to the weight of the type of products you have ordered. The Lyo team
C
Comprador verificado
Rating: 5 out of 5
VERY PROFESSIONAL. FAST SHIPPING.
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Response from Freezedried & Co
Thank you very much for your comments. The Lyophilized & Co team
E
Ethan B.
Rating: 5 out of 5
Very clear site, with good-quality product images and detailed descriptions. We have all the information we need before buying (unlike many other sites where no effort is made and we don't know exactly what we're putting in the basket). Thank you for making our job so much easier :)
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Response from Freezedried & Co
Thanks for your feedback, we'll pass it on to our web colleagues! Have a nice day. The Lyo Team
J
Jean B.
Rating: 5 out of 5
Fast and accurate shipping, never a mistake. Quality products.
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Response from Freezedried & Co
Thank you for your trust and loyalty! The Lyo team
G
Guillaume M.
Rating: 5 out of 5
Very fast delivery, products as ordered and described
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
G
Guillaume L.
Rating: 5 out of 5
super fast 48h delivery. Didn't have time to taste the products, but they complied and arrived whole.
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Response from Freezedried & Co
Thank you for this comprehensive review :) The Lyo team
C
Comprador verificado
Rating: 5 out of 5
The quality of the products and their freeze-drying process are excellent. They are part of any adventure in which I participate.
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Response from Freezedried & Co
Thank you for your feedback. The Lyophilized & Co team
M
Mehdi B.
Rating: 5 out of 5
Delivery time, impeccable packaging
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
E
Elise T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
E
Elise T.
Rating: 5 out of 5
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Response from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
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Pierre L.
Rating: 1 out of 5
Products of the worst possible quality. Bottom of the range. Military" rations are inedible! Tinned food stinks! Avoid at all costs!
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Response from Freezedried & Co
Thank you for your feedback. We are sorry if two military rations were not to your liking, especially as we normally receive positive feedback on these products. We hope to see you again on our site. As our colleague indicated to you by e-mail, we will be able to advise you on a selection of recipes .... We offer more than 1500 references on our site, including rations, so there's sure to be one that your palate will appreciate. The Lyo team
M
Michel T.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
M
Michel T.
Rating: 4 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
L
Laurent B.
Rating: 5 out of 5
Fast and efficient, nothing to say!
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
G
Guillaume P.
Rating: 5 out of 5
Very pleasant telephone contact! Very fast delivery! New to freeze-dried meals, I was very pleasantly surprised by the quality and taste of the products. I will repeat my experience!!!
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Response from Freezedried & Co
Thank you for your encouragement, your trust and for the note ????? :) The Lyo team
C
Comprador verificado
Rating: 5 out of 5
Everything perfect, speed and quality, no problems at all.
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Response from Freezedried & Co
Thank you for your comments after your order on our website :) The Lio Team
M
Manon M.
Rating: 5 out of 5
Service, speed and quality
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Response from Freezedried & Co
Thank you for your feedback! The Lyo team
P
Pierre M.
Rating: 5 out of 5
Fast shipping, good tracking, quality packaging.
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Response from Freezedried & Co
Thank you for this comprehensive review :) The Lyo team
L
Lucas D.
Rating: 5 out of 5
Fast, reliable service. RAS
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Response from Freezedried & Co
Thanks for your comment! Have a nice day ;) The Lyo team
L
Lucas D.
Rating: 5 out of 5
As my order was already ready to go, I contacted the box by phone to add an item which in the meantime had come back into stock, asking that it be added to my parcel without having to pay postage again. My request was granted. It's a pity that the prices are quite high. But lyophilisé.com is responsive. I recommend them.
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Response from Freezedried & Co
Thank you for your feedback. The Lyo team :)
L
Lucas B.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
L
Lucas B.
Rating: 5 out of 5
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Response from Freezedried & Co
Many thanks :) The Lyophilise & Co team
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