English 
L
Rating: 5 out of 5
Impeccable as usual,
Translated reviews
Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 1, 2, 4 and 5 stars
Reset filtersD
Rating: 5 out of 5
Very good, nothing to complain about.
Translated reviews
C
Rating: 5 out of 5
The shipment of the package was very fast.
Translated reviews
S
Rating: 5 out of 5
Delivered quickly, well packaged, it's perfect :)
Translated reviews
J
Rating: 5 out of 5
Products conform. Very fast and careful delivery. I recommend
Translated reviews
M
Rating: 5 out of 5
Fast delivery, well packaged and products ready to be stored before use.
Translated reviews
T
Rating: 5 out of 5
Tip top
Translated reviews
J
Rating: 5 out of 5
Fast and careful delivery
Translated reviews
J
Rating: 5 out of 5
Interesting prices thanks to easily findable promised codes on the internet. A wide choice of products. Package sent very quickly. Careful packaging. I highly recommend!!
Translated reviews
P
Rating: 2 out of 5
Disappointment for several months regarding Lyophilized: the website was hacked and since then several possibilities to see our favorite items (wishlist) have been lost, along with our loyalty points, and regarding prices, they remain high even if so-called regular marketing promotions offer very little real attractiveness for customers. It's a shame because the team and the initial project were really appreciated. Back to basics please! Thanks!
Translated reviews
Response from Freezedried & Co
Thank you for taking the time to share this detailed feedback, even if it is difficult for us to read.
You are right on several points: we suffered a cyberattack in August 2024, which significantly impacted our site and certain functionalities, particularly wishlists and some elements related to customer accounts. We completely understand the frustration this may have generated, especially for our loyal customers who had their habits on the site.
Regarding prices and promotions, we also hear your comment. We try to offer relevant deals while working with technical products and brands whose prices are often regulated. That said, your feedback is valuable and pushes us to continue improving our approach.
The message is well received on the “Back to basics.” The initial spirit, the closeness with our customers, and the outdoor passion remain at the heart of the project. Thank you for your honesty, and also for your loyalty.
You are right on several points: we suffered a cyberattack in August 2024, which significantly impacted our site and certain functionalities, particularly wishlists and some elements related to customer accounts. We completely understand the frustration this may have generated, especially for our loyal customers who had their habits on the site.
Regarding prices and promotions, we also hear your comment. We try to offer relevant deals while working with technical products and brands whose prices are often regulated. That said, your feedback is valuable and pushes us to continue improving our approach.
The message is well received on the “Back to basics.” The initial spirit, the closeness with our customers, and the outdoor passion remain at the heart of the project. Thank you for your honesty, and also for your loyalty.
J
Rating: 5 out of 5
Perfect, very light, well finished, just need to test it.
Translated reviews
L
Rating: 5 out of 5
Fast shipping, will see the quality over time
Translated reviews
B
Rating: 5 out of 5
Superb product, fast shipping, thank you!
Translated reviews
L
Rating: 5 out of 5
Top notch!
Translated reviews
F
Rating: 5 out of 5
Perfect as usual!
Translated reviews
L
Rating: 5 out of 5
Order and delivery within the expected timeframes
Translated reviews
C
Rating: 5 out of 5
Excellent compact nourishing items that last a long time, just eat&go without cooking equipment, thank you
Translated reviews
H
Rating: 4 out of 5
Practical, good, varied dishes
Translated reviews
N
Rating: 5 out of 5
I am very satisfied and will order again. I love everything you offer, thank you again.
Translated reviews
H
Rating: 5 out of 5
I have been sourcing from Lyophilise for several years, dishes live up to the reviews given. Speed of shipping, multiple choices. Keep it up. Regards.
Translated reviews
I
Rating: 5 out of 5
Everything was great. The website was easy to use, my order arrived quite quickly, and everything was well packed. I’m happy with the service and would order again.
F
Rating: 5 out of 5
fast and compliant delivery: I recommend Lyophilise & Co. Fab.
Translated reviews
G
Rating: 5 out of 5
Excellent French company. Responds within the day to emails for additional information. Products of excellent quality and from great brands. Excellent advice based on real experiences and low prices with discounts as well. Recent purchase so I haven't tested all the equipment bought yet but for the ones already used, it's promising. Happy to have received my package in 3 days (ordered Friday night received Tuesday morning at the relay point) who does better? Lyophilise is definitely the expertise, let's say it.
Translated reviews
P
Rating: 5 out of 5
Excellent experience, everything went very well. Haven't tasted the product yet but it seems to perfectly meet my expectations.
Translated reviews
T
Rating: 5 out of 5
Product as described, delivery on time.
Translated reviews
L
Rating: 5 out of 5
Simple, fast and efficient, thank you
Translated reviews
L
Rating: 2 out of 5
Delivery time too long
Translated reviews
Response from Freezedried & Co
Thank you for your feedback and sorry for this delivery time longer than expected.
Unfortunately, an error occurred in the routing of your package, independent of our will.
We understand the frustration this may cause and we apologize for this setback. Thank you nonetheless for your patience and understanding.
Unfortunately, an error occurred in the routing of your package, independent of our will.
We understand the frustration this may cause and we apologize for this setback. Thank you nonetheless for your patience and understanding.
H
Rating: 5 out of 5
good price received very quickly
Translated reviews
P
Rating: 5 out of 5
Ordered on a Sunday, received by Tuesday. Impeccable product.
Translated reviews
P
Rating: 5 out of 5
Nothing to report
Translated reviews
Y
Rating: 4 out of 5
Perfect!
Translated reviews
E
Rating: 5 out of 5
Following a delivery problem, the responsiveness was immediate and effective. Thank you, see you on the next order.
Translated reviews
L
Rating: 5 out of 5
Top, fast delivery even in Belgium, no issues
Translated reviews
C
Rating: 4 out of 5
A good option for expeditioners with EC.
Translated reviews
S
Rating: 5 out of 5
Everything went well. Nothing particular to report. I am satisfied with my purchases. I will undoubtedly place other orders
Translated reviews
M
Rating: 5 out of 5
I didn't know the site 'Lyophilise & Co', I discovered it while searching online to buy an external battery. The site is clear, pleasant with choice and the price was the most interesting. I ordered my battery and two days later it arrived at the parcel relay I had chosen. In short, nothing to complain about, perfect service, I added it directly to my favorites for future purchases.
Translated reviews
J
Rating: 5 out of 5
Everything is very correct.
Translated reviews
C
Rating: 5 out of 5
They responded well and are good products
Translated reviews
F
Rating: 5 out of 5
All products are perfect. Thank you
Translated reviews
T
Rating: 5 out of 5
/
Translated reviews