Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
I have placed several orders on different dates and all the products on the site are really good in terms of taste, the sterilized dishes are really top and very good and the cookies and other survival contact rations are also good. As far as delivery is concerned, there's nothing to say about it: very responsive and efficient, in two to three days maximum the order arrived at the relay point, so frankly there's nothing to say about that, and the team responds very quickly and efficiently to e-mails, which means that any questions can be answered, as well as on the phone, so it's really very good all round.
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Sophia J.
Rating: 5 out of 5
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Lucie R.
Rating: 5 out of 5
Fast and efficient. Products correspond in every respect to the order.
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James A.
Rating: 5 out of 5
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Theo T.
Rating: 4 out of 5
The order is delivered on time and the products are generally of good quality. However, many products are out of stock or in the process of being procured on the site.
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Response from Freezedried & Co
Thank you for your feedback. During destocking periods, stock is reduced rapidly. However, restocking times are indicated on our website in real time. If you require a particular item, please do not hesitate to contact us by email or telephone. Best regards, the Lyophilise & Co. team.
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Manon R.
Rating: 4 out of 5
First order for me I am satisfied, a kind of loyalty card would be nice because I intend to order once a month.
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Response from Freezedried & Co
Thank you for your feedback, our technical teams are currently working on this. The loyalty program will be available in early 2021. Sincerely yours, the Lyophilise & co team
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Comprador verificado
Rating: 5 out of 5
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Comprador verificado
Rating: 5 out of 5
They did not have one of the products I ordered, they called to let me know and changed it for another one without any problem. Excellent treatment, professional, perfectionists. I liked the way they handled things. The order was delivered shortly after I spoke with them. I will buy again.
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Antoine R.
Rating: 5 out of 5
Impeccable service with maximum responsiveness and speed! Bravo ??????
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Antoine D.
Rating: 5 out of 5
good product correct price
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Isabella S.
Rating: 5 out of 5
Great service, suitable menus, nothing to say, keep it up!
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Lucie D.
Rating: 4 out of 5
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Jean M.
Rating: 5 out of 5
very satisfied despite a problem with the delivery address _ friendly and commercial reception staff in bietot
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Antoine B.
Rating: 5 out of 5
This is the second time I've ordered. Always so professional and fast. On the products: order for 7 days in complete autonomy. So results on return.
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Lucas R.
Rating: 5 out of 5
Fast and very good!
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Nicolas R.
Rating: 5 out of 5
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Anais D.
Rating: 5 out of 5
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Marie R.
Rating: 5 out of 5
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Laurent M.
Rating: 5 out of 5
ALWAYS FAST AND EFFICIENT SERVICE!!!
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Comprador verificado
Rating: 4 out of 5
One of the food envelopes came open.
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Response from Freezedried & Co
Thank you for your order, and sorry for the inconvenience. Can you please contact us by mail ([email protected]) with the damaged item ? Thank you for your reply and understanding, best regards. The Lyophilized team
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Samir R.
Rating: 5 out of 5
Perfect, fast delivery, good quality dishes
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Lucas L.
Rating: 5 out of 5
Speed, listening and advice
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Anais T.
Rating: 2 out of 5
And they don't make boxes.
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Response from Freezedried & Co
Hello, thank you for your trust and for your feedback. We do offer postage and packing in France for purchases of 70 or more. Concerning the boxes, we offer "packs" for outdoor activities (hiking, sailing, marathon). We are also available to advise you on a selection of dishes. We thank you for your understanding and remain at your disposal if needed. Sébastien from the Lyophilise & Co team
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Comprador verificado
Rating: 5 out of 5
The speed of order delivery and the variety of products available.
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Lucie M.
Rating: 5 out of 5
Good value for money Well packaged products Fast delivery
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Nicolas M.
Rating: 5 out of 5
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Samir E.
Rating: 5 out of 5
Super ration and super price!
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Camille D.
Rating: 5 out of 5
No particular opinion to give for the moment.
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Miguel F.
Rating: 5 out of 5
Fast service, products received compliant
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Ethan J.
Rating: 5 out of 5
Product conforms to my expectations, delivered quickly and packaged with care.
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Michel R.
Rating: 5 out of 5
Delivery as fast as Amazon. Very fair price. I recommend it.
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Claire D.
Rating: 5 out of 5
Top price and very fast shipping... I recommend ++×
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Comprador verificado
Rating: 5 out of 5
Very good service
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Lucas R.
Rating: 5 out of 5
Fast shipping Well-organized site
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Jean M.
Rating: 5 out of 5
One product was out of stock. They called to apologize and offer another product, and refund the difference.
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Antoine M.
Rating: 5 out of 5
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Lucas T.
Rating: 5 out of 5
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Michel T.
Rating: 5 out of 5
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Laurent M.
Rating: 5 out of 5
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Theo R.
Rating: 4 out of 5
Fast delivery and clear tracking. Downside: I received one product instead of another (windscreen), which I didn't send back because I planned to buy it later as it fits into my OptimusCruxLight range.
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Response from Freezedried & Co
Thank you for your understanding, and sorry for the error in your order. Our sales department will contact you immediately by email to resolve the problem. Kind regards, Team Lyo
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