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G
Rating: 5 out of 5
Order conforms with follow-up Impecable For a first order I am satisfied
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
Summary of reviews
The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.
Reviews 1, 2, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
Package received intact. Good paper packaging, items received were intact.
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C
Rating: 5 out of 5
Perfect!
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H
Rating: 5 out of 5
Fast delivery, product conformity, no over-packaging
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G
Rating: 5 out of 5
fast
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L
Rating: 5 out of 5
Free delivery, fast for a product I had already bought in the past.
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G
Rating: 1 out of 5
Order not received, no reply to my email
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Response from Freezedried & Co
Your parcel was dispatched on the 3rd, but we've just been informed that the post office is experiencing some problems with its platform. The Post Office technician is due to get back to us this morning with more information about the parcels concerned. We will do our best to come back to you with clear information and solutions. Thank you for your understanding. The Lyophilise & Co. team
G
Rating: 5 out of 5
Top
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P
Rating: 5 out of 5
As usual. Very well sent, received on time and quality products. What do the people want? Thank you
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L
Rating: 5 out of 5
Plenty of choice, short delivery times, all good stuff
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P
Rating: 5 out of 5
Perfect! Lots of choices, fast and efficient customer service in case of problems. I recommend you with my eyes closed! Congratulations!
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M
Rating: 5 out of 5
Fast and very professional service. I would not hesitate to order again.
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L
Rating: 5 out of 5
Everything perfect, fast shipment and matching my order.
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C
Rating: 5 out of 5
I've ordered a lot of freeze-dried products to test them before big hikes, and I've never been disappointed. The quality is there, and there's also a great technical advice service when you need it.
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P
Rating: 5 out of 5
the packaging is very well done, the product is excellent, but I'll have to wait several years to see how it holds up over time (shelf life 25 years). Quality customer service, quick response to emails, however the only downside is that delivery times are too long due to stock-outs. At present, my "one month" pack has been delivered incomplete, and I've been waiting for the remainder for at least three weeks. Efforts must be made in this direction to offer complete delivery within reasonable timescales.
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A
Rating: 5 out of 5
Quick delivery. Great service
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S
Rating: 5 out of 5
fast delivery, quality products
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T
Rating: 5 out of 5
Very good, as usual! Neat parcel and fast delivery. Thank you very much!
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J
Rating: 4 out of 5
Site design. Products on offer. Prices. Fast and accurate delivery.
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V
Rating: 5 out of 5
Really nice schop. Good value, fair prices. Ordering works well. Only minus is that it takes a little time to ship to Finland, but that's Acceptable. I recommend!
M
Rating: 5 out of 5
As good as ever
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J
Rating: 5 out of 5
speed
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J
Rating: 5 out of 5
Speed and no mistakes.
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M
Rating: 4 out of 5
Smooth ordering and fast shipping
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L
Rating: 5 out of 5
Gluten-free dishes, very varied and really good
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E
Rating: 5 out of 5
Very good service.
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C
Rating: 5 out of 5
The. Good and fast service
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J
Rating: 5 out of 5
Fast, perfect delivery
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C
Rating: 5 out of 5
Entirely satisfied with the products and delivery, I ordered the top 10 best sellers. The price of some dishes seems a little high, but the quality and speed of delivery make me forget this detail. (The principle of reusing cardboard is also a nice touch).
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G
Rating: 5 out of 5
fast delivery and well-packaged products!
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T
Rating: 4 out of 5
Error in order preparation (an item noted on the BL was missing) but smooth, professional service.
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L
Rating: 5 out of 5
Speed, quality, communications and the recovery of old packaging
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A
Rating: 5 out of 5
Good information, warned of the shipment of my order, double packaging and received quickly.
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S
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Tip top
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P
Rating: 5 out of 5
Speed, performance and rigor!
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L
Rating: 5 out of 5
They are very helpful and professional.
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T
Rating: 5 out of 5
They are very helpful and professional.
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J
Rating: 5 out of 5
Wide selection. Fast delivery.
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W
Rating: 5 out of 5
all to the good
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