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C
Rating: 5 out of 5
Excellent product
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Customer reviews of Freezedried & Co
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 12 568 published reviews
Summary of reviews
Ordering from Freezedried & Co is described as straightforward, with many customers highlighting the ease of the process. The shipping speed consistently impresses, with numerous reviews noting deliveries occurring within one to three days, often ahead of expectations. Customers express strong satisfaction with the quality of the freeze-dried products, praising their taste and generous portions, which are particularly appreciated for outdoor activities and meal preparation.
Reviews 1, 2, 4 and 5 stars
Reset filtersT
Rating: 5 out of 5
Very very good product of good quality and super well protected packaging for the product shipment
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S
Rating: 5 out of 5
excellent
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L
Rating: 5 out of 5
Very good exchange with customer service
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G
Rating: 5 out of 5
Easy order, fast shipping.
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M
Rating: 5 out of 5
package received in good condition, rehydration easy and quick, the taste? pleasantly surprised, we include it in the menus of our next raid in March
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F
Rating: 5 out of 5
Completely satisfied with my first order. Good advice and interesting commercial offers.
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J
Rating: 5 out of 5
Delivery on time. Haven't tested the products yet as they are intended to prepare a reserve.
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M
Rating: 5 out of 5
Happy with the purchase, good service.
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M
Rating: 5 out of 5
Order that meets the recipient's expectations. Delivery problem was resolved very quickly thanks to the responsiveness and professionalism of the person managing the site's WhatsApp network. Well done, because thanks to her the package arrived on time.
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Response from Freezedried & Co
Thank you very much for your feedback!
Glad everything ended well and that the delivery was able to arrive on time. Looking forward to seeing you again soon.
Glad everything ended well and that the delivery was able to arrive on time. Looking forward to seeing you again soon.
T
Rating: 5 out of 5
Speed of delivery, attentive, good products
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C
Rating: 5 out of 5
Great
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V
Rating: 5 out of 5
Fast delivery
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J
Rating: 5 out of 5
Fast shipping. Products with great quality
D
Rating: 5 out of 5
Fast shipping, good quality items. And the company is not far from my home...
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Response from Freezedried & Co
Thank you very much for your positive feedback. Feel free to visit us in-store, it will be a pleasure to welcome you and discuss your upcoming outings!
P
Rating: 4 out of 5
The products I used met my expectations. Both in terms of nutritional value and flavor of the products. I still struggle with the constant price variations, but that's the way it is these days. Preparing my treks 8 to 6 months in advance, I can time my purchases to optimize the financial cost of my treks.
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Response from Freezedried & Co
Thank you for your feedback, we are delighted that the products met your expectations.
Regarding price variations, we do indeed try to limit them as much as possible. They only occur when we are forced to by increases from our suppliers :(
Good preparation for your upcoming treks,
Regarding price variations, we do indeed try to limit them as much as possible. They only occur when we are forced to by increases from our suppliers :(
Good preparation for your upcoming treks,
J
Rating: 4 out of 5
The shipping was very slow and with unclear information. Aside from that, I am very happy with the orders made
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Response from Freezedried & Co
Thank you for sharing your experience. We regret that the shipping was slower than expected and that the information was not as clear as it should have been. We take note to improve in these aspects. We are glad to know, however, that you are very happy with the orders made. Thank you for your trust!
L
Rating: 2 out of 5
The freeze-dried food containing potatoes and meat caused serious gastrointestinal problems for everyone. The rice-based food and desserts did not cause any problems. Except for the desserts, in all the preparations there was the classic underlying taste of preservatives. This was very pronounced in the products with meat and potatoes.
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Response from Freezedried & Co
Thank you for reporting what happened. We are very sorry to learn that the product caused gastrointestinal disturbances to the entire team and that the taste was not satisfactory. This is a serious feedback that we take with the utmost attention. We invite you to contact us directly providing, if possible, the batch number and the expiration date of the product, so that we can carry out the appropriate checks and offer you a suitable solution. We sincerely apologize for the inconvenience and look forward to your feedback.
T
Rating: 5 out of 5
Very good service.
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R
Rating: 5 out of 5
Everything as it should be. Anytime again and thank you very much
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J
Rating: 5 out of 5
Good attention and excellent products
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T
Rating: 4 out of 5
Prices are high but the products are very good.
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M
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
The store is really well stocked and the prices seem very good to me. Also, the shipping is fast and accurate. Highly recommended!
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O
Rating: 5 out of 5
Good products, fast shipping
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F
Rating: 5 out of 5
Thank you
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P
Rating: 5 out of 5
What can I say except that I recommend this site 100,000%! They have top-notch advice and feedback, and especially cover all topics. When they don't know, they take the time to study the question before getting back to us, I totally validate it, I'm just glad these true enthusiasts exist.
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Response from Freezedried & Co
Wow, a big thank you for this nice review! We're also delighted to share our expertise with passionate people :) Thank you for your trust!
O
Rating: 5 out of 5
Fast and hassle-free
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F
Rating: 5 out of 5
I am fully satisfied with my order. It is in line with what I expected. The advantage is undoubtedly the super lightweight and the five-year shelf life. Ultra-fast delivery.
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P
Rating: 5 out of 5
It was for a gift that was very well received
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G
Rating: 5 out of 5
Careful and fast shipping, products conforming and satisfactory
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C
Rating: 1 out of 5
The responses were good. But it took a very long time for the order to arrive. Besides, I requested home delivery and after 3 weeks I almost had to go pick it up myself. I imagine the problem is with the agency. But I paid more for it to arrive sooner. Best regards.
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Response from Freezedried & Co
Thank you for your comment and for detailing your experience. We sincerely apologize for the delay in delivery and the inconveniences caused, especially considering that you selected and paid for a faster home delivery service. We understand your frustration and are reviewing what happened with the transport agency to prevent it from happening again. We appreciate your understanding and the trust you have placed in us. Best regards.
Z
Rating: 5 out of 5
Order shipped quickly and perfectly! Thank you
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S
Rating: 5 out of 5
everything is fine
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J
Rating: 5 out of 5
Excellent site, fast, reliable, interesting prices
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B
Rating: 5 out of 5
Quick purchase, customer service responded very quickly, I recommend!
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D
Rating: 5 out of 5
Very easy to use website, easy to track the order and it arrived perfectly
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Response from Freezedried & Co
Thank you very much!
M
Rating: 5 out of 5
-
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L
Rating: 5 out of 5
Compliant and qualitative
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J
Rating: 5 out of 5
Good