Customer reviews of Freezedried & Co

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 12 923 published reviews
5 11,5k 89% 4 1 008 8% 3 177 1% 2 88 1% 1 134 1%

Summary of reviews

The store delivers exceptionally fast shipping and careful, well-designed packaging that protects items during transit, contributing to a consistently smooth unboxing experience. Customers highlight a wide range of products, competitive prices, and reliable, accurate descriptions that help them find exactly what they need for hiking and outdoor activities. Customer service is praised for accessibility, friendliness, competence, and efficient resolution of issues, reinforcing trust and repeat purchases. Overall, the experience is described as top-notch, with reliable delivery, strong product selection, and dependable support shaping repeat business.

Reviews 1, 2, 4 and 5 stars

Reset filters
S
Suet F.
Rating: 5 out of 5
following a purchase from 24/08/2025
One can find a multitude of products with an excellent quality/price ratio
Translated reviews
C
Claude B.
Rating: 4 out of 5
following a purchase from 31/08/2025
Impressive delivery speed...
Translated reviews
A
Alain D.
Rating: 5 out of 5
following a purchase from 27/08/2025
Delivered quickly and quality product.
Translated reviews
P
Pascual M.
Rating: 5 out of 5
following a purchase from 27/08/2025
Everything perfect, both the shipping and the product.
Translated reviews
T
Theo G.
Rating: 1 out of 5
following a purchase from 28/08/2025
I had a very bad experience with the freeze-dried SATE-BABI meal. After eating it, I had a severe food poisoning. It was the only food I consumed that day, so it must have come from this product. Result: sick all day. I do not recommend it at all and I will not buy this kind of product again.
Translated reviews
Response from Freezedried & Co
Hello,

We are sincerely sorry to hear that you have been unwell after your outing, and we understand your concern.

At this stage, there is no evidence to suggest that the Sate-Babi meal was the definite cause of your discomfort. In outdoor conditions, other factors may come into play: the quality of the water used for rehydration, hygiene conditions in the shelter, seasonal viruses (gastroenteritis), or even individual sensitivity to certain ingredients.

On our side, these references have been consumed by many customers this summer, without any similar reports. However, we remain very attentive to any quality feedback.

We hope you are feeling better and remain available to assist you in this process.

Best regards,
F
Frank B.
Rating: 5 out of 5
following a purchase from 31/08/2025
I ordered several products and I am generally satisfied with my purchases. The delivery was quick, well packaged, and most of the products are good.
Translated reviews
K
Kai-Uwe T.
Rating: 5 out of 5
following a purchase from 29/08/2025
Everything is fine, thank you
Translated reviews
B
Benjamin D.
Rating: 5 out of 5
following a purchase from 29/08/2025
Serious, fast, very satisfied!
Translated reviews
J
Jean-François M.
Rating: 5 out of 5
following a purchase from 29/08/2025
Excellent service
Translated reviews
F
Frederic P.
Rating: 5 out of 5
following a purchase from 28/08/2025
An enormous choice and very fast shipping.
Translated reviews
L
Laurent C.
Rating: 5 out of 5
following a purchase from 26/08/2025
Fast and conforming, only quality products!
Translated reviews
R
Raphael T.
Rating: 5 out of 5
following a purchase from 28/08/2025
Order always impeccable, thank you
Translated reviews
P
Philippe Le M.
Rating: 1 out of 5
following a purchase from 26/08/2025
Very disappointed with the 'carbonara pasta' and 'bolognese pasta' dishes. Way too spicy.
Translated reviews
C
Célia G.
Rating: 5 out of 5
following a purchase from 27/08/2025
Very good site, serious and responsive regarding orders.
Translated reviews
P
Pierre-Olivier B.
Rating: 5 out of 5
following a purchase from 28/08/2025
Order conforms, delivery within the announced timeframe, quality products
Translated reviews
T
Thierry N.
Rating: 5 out of 5
following a purchase from 27/08/2025
Perfect, a habit at Lyophilise & co!
Translated reviews
F
Fabien L.
Rating: 5 out of 5
following a purchase from 28/08/2025
Order shipped quickly and quality customer service following my issue.
Translated reviews
M
Mireille K.
Rating: 5 out of 5
following a purchase from 27/08/2025
Well, I am very satisfied with Lyophilise products because they are of good quality, long-lasting, and fast delivery. Thank you Lyophilise and good continuation.
Translated reviews
F
France C.
Rating: 5 out of 5
following a purchase from 08/08/2025
The size of the containers is quite large and the shelf life after opening is rather short. Better for a family. The storage temperature of 22°C is just right because in summer it is 30 in the house. I haven't tasted the products which seem to be of good quality (a bit too much maltodextrin and/or dextrose though), except for the NRG rations packed with palm oil. But in case of need, we don't get picky! Overall very satisfactory review. Thank you.
Translated reviews
B
Bertrand S.
Rating: 5 out of 5
following a purchase from 27/08/2025
Tip top
Translated reviews
J
Jerome F.
Rating: 5 out of 5
following a purchase from 28/08/2025
Good products, an efficient team of great kindness and especially attentive, I highly recommend
Translated reviews
D
David C.
Rating: 5 out of 5
following a purchase from 29/08/2025
Super service, Top!
Translated reviews
J
Jean Christophe M.
Rating: 5 out of 5
following a purchase from 28/08/2025
Very good.
Translated reviews
X
Xana N.
Rating: 5 out of 5
following a purchase from 27/08/2025
Everything perfect, very good customer service. Fast shipping
Translated reviews
D
David M.
Rating: 5 out of 5
following a purchase from 25/08/2025
Bravo! :-)
Translated reviews
R
Raphaele C.
Rating: 5 out of 5
following a purchase from 22/08/2025
As always, good products
Translated reviews
P
Pascal B.
Rating: 5 out of 5
following a purchase from 25/08/2025
Package received on time and conforms to the order.
Translated reviews
C
Clément A.
Rating: 5 out of 5
following a purchase from 24/08/2025
Fast shipping. Product conforms to the description
Translated reviews
D
David R.
Rating: 5 out of 5
following a purchase from 26/08/2025
Hello It's just a shame that you can no longer find the NATO MRE self-heating rations yellow package in 12h
Translated reviews
Response from Freezedried & Co
These rations still exist, it's just the packaging that is now red :
https://www.lyophilise.fr/14347-ration-12h-menu-4.html
E
Emmanuel B.
Rating: 5 out of 5
following a purchase from 26/08/2025
super
Translated reviews
F
Frank C.
Rating: 5 out of 5
following a purchase from 27/08/2025
Top
Translated reviews
F
Fabio C.
Rating: 5 out of 5
following a purchase from 26/08/2025
Precise and available.
Translated reviews
L
Laurent R.
Rating: 5 out of 5
following a purchase from 25/08/2025
Order compliant and top material.
Translated reviews
J
Julien F.
Rating: 5 out of 5
following a purchase from 24/08/2025
Received quickly. Lots of choices. Correct prices.
Translated reviews
D
Dorine C.
Rating: 5 out of 5
following a purchase from 26/08/2025
Very good I recommend
Translated reviews
P
Pierre-Yves D.
Rating: 5 out of 5
following a purchase from 11/08/2025
Fast service. Quality products
Translated reviews
O
Olivier H.
Rating: 5 out of 5
following a purchase from 22/08/2025
Reliable team, excellent products, perfect packaging and shipping! Thank you!
Translated reviews
M
Maxime G.
Rating: 5 out of 5
following a purchase from 23/08/2025
Top :)
Translated reviews
I
Izaskun F.
Rating: 5 out of 5
following a purchase from 22/08/2025
very good
Translated reviews
P
Peter P.
Rating: 5 out of 5
following a purchase from 23/08/2025
I am always fully satisfied with every order placed on lyophilise (from choice to delivery).
Translated reviews
We use cookies for audience measurement and improving user experience.