Customer reviews of Freezedried & Co

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William S.

Rating: 4 out of 5

Published on 20/05/2019 à 13h50 following a purchase from 20/05/2019

Lack of precise proportions for each use

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Hugo R.

Rating: 4 out of 5

Published on 20/05/2019 à 13h50 following a purchase from 20/05/2019

Lack of precise proportions for each use

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Julie R.

Rating: 4 out of 5

Published on 16/05/2019 à 13h27 following a purchase from 16/05/2019

Package shipped quickly. Products very well packaged. The delivery by Chronopost was really lamentable, delivery postponed to the next day for no reason and no confirmation of delivery to the relay point, well if 30min after I picked up my package having gone to the relay point at random ...

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Laurent R.

Rating: 4 out of 5

Published on 16/05/2019 à 13h27 following a purchase from 16/05/2019

Package shipped quickly. Products very well packaged. The delivery by Chronopost was really lamentable, delivery postponed to the next day for no reason and no confirmation of delivery to the relay point, well if 30min after I picked up my package having gone to the relay point at random ...

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Miguel L.

Rating: 4 out of 5

Published on 13/05/2019 à 17h51 following a purchase from 13/05/2019

Delivery is fast ... I just have to eat it all to see the merchandise .

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Guillaume L.

Rating: 4 out of 5

Published on 13/05/2019 à 17h51 following a purchase from 13/05/2019

Delivery is fast ... I just have to eat it all to see the merchandise .

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Guillaume M.

Rating: 4 out of 5

Published on 12/05/2019 à 15h02 following a purchase from 12/05/2019

We haven't tested everything yet, so we can only give a partial opinion.

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Pierre R.

Rating: 4 out of 5

Published on 12/05/2019 à 15h02 following a purchase from 12/05/2019

We haven't tested everything yet, so we can only give a partial opinion.

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Lucas R.

Rating: 4 out of 5

Published on 07/05/2019 à 05h33 following a purchase from 07/05/2019

Problem with stock but very quick response from efficient customer service and tradesmen

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Lucas M.

Rating: 4 out of 5

Published on 07/05/2019 à 05h33 following a purchase from 07/05/2019

Problem with stock but very quick response from efficient customer service and tradesmen

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Pierre R.

Rating: 4 out of 5

Published on 01/05/2019 à 20h05 following a purchase from 01/05/2019

First experience and not the last ;-)

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Pierre R.

Rating: 4 out of 5

Published on 01/05/2019 à 20h05 following a purchase from 01/05/2019

First experience and not the last ;-)

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Comprador verificado

Rating: 4 out of 5

Published on 29/04/2019 à 13h53 following a purchase from 29/04/2019

Fast shipping and adjusted to the order, the product arrived in optimal conditions.

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Theo B.

Rating: 1 out of 5

Published on 28/04/2019 à 18h12 following a purchase from 28/04/2019

product available on the site, but not actually available.

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Response from Freezedried & Co Published on 29/04/2019

Hello, We sincerely apologize for the stock problem with your order. You had chosen the last article and unfortunately our stock had indeed misaligned. We have refunded your order. Sincerely yours, Elodie from Team Lyo

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Julie R.

Rating: 1 out of 5

Published on 28/04/2019 à 18h12 following a purchase from 28/04/2019

product available on the site, but not actually available.

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Response from Freezedried & Co Published on 29/04/2019

Hello, We sincerely apologize for the stock problem with your order. You had chosen the last article and unfortunately our stock had indeed misaligned. We have refunded your order. Sincerely yours, Elodie from Team Lyo

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Ava J.

Rating: 4 out of 5

Published on 27/04/2019 à 14h26 following a purchase from 27/04/2019

Ras. Really good

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Isabella A.

Rating: 4 out of 5

Published on 27/04/2019 à 14h26 following a purchase from 27/04/2019

Ras. Really good

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Michel T.

Rating: 4 out of 5

Published on 26/04/2019 à 07h09 following a purchase from 26/04/2019

Ras

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Alejandro G.

Rating: 4 out of 5

Published on 26/04/2019 à 07h09 following a purchase from 26/04/2019

Ras

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Verified buyer

Rating: 4 out of 5

Published on 23/04/2019 à 20h38 following a purchase from 23/04/2019

Thank you. Just when i thought that i made a late delevery. They came in the nic of time before my 3-days hiking trip

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Lucas T.

Rating: 4 out of 5

Published on 20/04/2019 à 09h27 following a purchase from 20/04/2019

Good

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Nicolas B.

Rating: 4 out of 5

Published on 20/04/2019 à 09h27 following a purchase from 20/04/2019

Good

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Javier G.

Rating: 4 out of 5

Published on 17/04/2019 à 13h12 following a purchase from 17/04/2019

Friendly customer service that goes out of its way to make up for imponderables. Haven't tasted the products yet but will soon. Keep up the good work...

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Julie M.

Rating: 4 out of 5

Published on 17/04/2019 à 13h12 following a purchase from 17/04/2019

Friendly customer service that goes out of its way to make up for imponderables. Haven't tasted the products yet but will soon. Keep up the good work...

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Antoine B.

Rating: 4 out of 5

Published on 16/04/2019 à 11h48 following a purchase from 16/04/2019

the taste wasn't very good.

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Response from Freezedried & Co Published on 23/04/2019

Thank you very much for your feedback. Could you please let us know what you didn't like about your order by emailing us at [email protected]? We might be able to recommend other recipes and brands to suit your tastes. Sébastien from the Lyo team.

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Hugo M.

Rating: 4 out of 5

Published on 16/04/2019 à 11h48 following a purchase from 16/04/2019

the taste wasn't very good.

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Response from Freezedried & Co Published on 23/04/2019

Thank you very much for your feedback. Could you please let us know what you didn't like about your order by emailing us at [email protected]? We might be able to recommend other recipes and brands to suit your tastes. Sébastien from the Lyo team.

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Hugo B.

Rating: 4 out of 5

Published on 10/04/2019 à 19h02 following a purchase from 10/04/2019

Tres bien.c'est dommage qu'il n'y a pas de bons de réductions apres plusieurs commandes

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Lucas D.

Rating: 4 out of 5

Published on 10/04/2019 à 19h02 following a purchase from 10/04/2019

Tres bien.c'est dommage qu'il n'y a pas de bons de réductions apres plusieurs commandes

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Marie R.

Rating: 4 out of 5

Published on 10/04/2019 à 09h36 following a purchase from 10/04/2019

The customer service is impossible for me to evaluate in the sense that I did not have to solicit it I note it average so that it improves By itself. As for the merchandise, it arrived a little damaged, whereas the shipping package was not. I still recommend your site. Sincerely

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Lucas B.

Rating: 4 out of 5

Published on 10/04/2019 à 09h36 following a purchase from 10/04/2019

The customer service is impossible for me to evaluate in the sense that I did not have to solicit it I note it average so that it improves By itself. As for the merchandise, it arrived a little damaged, whereas the shipping package was not. I still recommend your site. Sincerely

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Manon B.

Rating: 4 out of 5

Published on 09/04/2019 à 14h55 following a purchase from 09/04/2019

no problem with the product, which seems fine, but I haven't had a chance to load it with water to check that it's watertight.

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Charlotte P.

Rating: 4 out of 5

Published on 09/04/2019 à 14h55 following a purchase from 09/04/2019

no problem with the product, which seems fine, but I haven't had a chance to load it with water to check that it's watertight.

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Comprador verificado

Rating: 4 out of 5

Published on 05/04/2019 à 18h26 following a purchase from 05/04/2019

Better delivery than the first order.

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Sophie T.

Rating: 4 out of 5

Published on 05/04/2019 à 06h13 following a purchase from 05/04/2019

Just a little disappointed by the quality of the food inside the rations. Round tins when the stove is designed to be rectangular. Basic supermarket food, full of preservatives and so on. Far from the quality of a real military ration. On the other hand, the isotonic lemon drinks are really good.

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Lucas M.

Rating: 4 out of 5

Published on 05/04/2019 à 06h13 following a purchase from 05/04/2019

Just a little disappointed by the quality of the food inside the rations. Round tins when the stove is designed to be rectangular. Basic supermarket food, full of preservatives and so on. Far from the quality of a real military ration. On the other hand, the isotonic lemon drinks are really good.

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Sophie R.

Rating: 4 out of 5

Published on 04/04/2019 à 14h58 following a purchase from 04/04/2019

Very good service, but we need a bigger low-cost game and a bigger premium game.

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Claire M.

Rating: 4 out of 5

Published on 04/04/2019 à 14h58 following a purchase from 04/04/2019

Very good service, but we need a bigger low-cost game and a bigger premium game.

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Laurent L.

Rating: 4 out of 5

Published on 29/03/2019 à 19h29 following a purchase from 29/03/2019

lead time too long and not indicated when ordering

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Response from Freezedried & Co Published on 01/04/2019

Hello, We apologize for the delay in your order. We had a product out of stock, and received its restocking late. Sorry for not informing you sooner. Thank you in advance for your understanding. Team Lyo.

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Manon R.

Rating: 4 out of 5

Published on 29/03/2019 à 19h29 following a purchase from 29/03/2019

lead time too long and not indicated when ordering

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Response from Freezedried & Co Published on 01/04/2019

Hello, We apologize for the delay in your order. We had a product out of stock, and received its restocking late. Sorry for not informing you sooner. Thank you in advance for your understanding. Team Lyo.

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Omar B.

Rating: 2 out of 5

Published on 24/03/2019 à 21h22 following a purchase from 24/03/2019

new product (water filter), the box was not sealed in the carton. the plastic packaging was cut with scissors. why, that leaves something to be desired for this type of product. it's unacceptable. manufactured products arrive in sealed packaging normally, I don't see why the seller violates this packaging which is basically a guarantee for the consumer.

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Response from Freezedried & Co Published on 26/03/2019

Hello, the boxes containing the Care Plus "Sawyer water filters" are not sealed, and have not been since we first listed them. As a result, they open in two easily with a single press. We invite you to contact us by e-mail with photos of the box received. Thank you for your understanding. The Lyo team.